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Polycom VVX 500 Quick Start Manual

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See also: Reference Manual , Owner's Manual

Quick Start Guide

Intermedia Unite
Polycom VVX 500 | VVX 600

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Summary of Contents for Polycom VVX 500

  • Page 1: Quick Start Guide

    Quick Start Guide Intermedia Unite Polycom VVX 500 | VVX 600...
  • Page 2 Welcome to Intermedia Unite.

  • Page 3: What's In The Box

    What’s in the box? Polycom VVX 500/600 A. Phone E. Stand B. Handset F. Quick Start Guide C. Handset Cable G. AC Adapter (optional) D. Network Cable Quick Start Guide...

  • Page 4: Guided Setup

    Guided Setup Connect Cables Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. Once the phone has been plugged in and is operational, the voicemail box is functional with a default greeting.
  • Page 5 Passthrough ethernet connection to PC (optional extra cable not included) Cable groove (press straight part of handset cable into groove) Auxiliary port Optional PC port cabel should be rated CAT-5E; attach ferrite clamp close to PC port jack on phone...
  • Page 6 Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the “Messages” button, and press the “Connect” soft key. Enter the PIN provided to you by your Administrator, followed by the # key. Select option 3 for personal options. Select option 1 to record your voicemail greeting. Follow the voice prompts to record and check your greeting.
  • Page 8 Features Polycom VVX 500/600 Reversible Tab (to secure handset for high-angle use) Speaker Dial Pad Security Slot (on side)
  • Page 9 USB Ports (on back) Message Waiting Indicator Home/Lines Button Touchscreen Headset Button Speakerphone Button Mute Button Volume Buttons Microphone...

  • Page 10: Commonly Used Features

    Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the handset or press the “Speakerphone” button. Dial an extension or telephone number. When you are already on a call: Press the “Hold” soft key. Press the “New Call”...

  • Page 11: Rejecting An Incoming Call

    REJECTING AN INCOMING CALL Press the “Reject” soft key to immediately send the caller to voicemail. IGNORING AN INCOMING CALL Press the “Ignore” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding”...

  • Page 12: Transferring Calls

    TRANSFERRING CALLS Blind Transfers: While on a call, press the “Transfer” soft key. Tap the “Blind” soft key. Dial the desired phone number or extension number. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number.

  • Page 13: Volume Adjustment

    VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” and “-” buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” and “-” buttons to adjust the ringer volume on the phone. CALL WAITING When an inbound call rings in, you will hear a beep tone emitted by your phone.
  • Page 14 CALL WAITING (CONTINUED) To Ignore the Second Call: • Press the “Ignore” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding” settings. SPEAKERPHONE While the phone is not in use: •...

  • Page 15: Forwarding Calls

    FORWARDING CALLS Press the “Forward” soft key OR Press the “Home” button twice and press the “Forward” option.” If “Always Forward” is currently disabled, “Always (Disabled)” will be displayed. Press 1 for “Always.” Enter / verify the contact number where calls will be forwarded. Press the “Enable”...
  • Page 16 DESKTOP AND MOBILE APPS U N I T E Seamlessly extend the features of your Unite service to your desktop and your Android or iOS mobile device for free. Receive your calls, manage your voicemail, and update settings and more. Visit www.intermedia.net/uniteapps to learn more.
  • Page 17 We are here to help. www.intermedia.net/knowledgebase/voice voicesupport@intermedia.net 1.877.880.0055...
  • Page 20 UN-PolycomVVX5xx-6xx-QS-001 *UN-POLYCOMVVX5XX-6XX-QS-001* ©2017 Voice Telco Services 121334_HPBX_Guide_vvx_5xx_6xx_V1_121217...

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Vvx 600

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