Polycom VVX Business Media Phones User Guide
Record Conference Calls
You can record a conference call in the same way as an active call with the following exceptions:
● All conference call participants are recorded. When a conference participant mutes his or her audio,
that participant is not recorded.
● When you place a conference call on hold, the recording pauses. You can place or answer other calls,
which are recorded in the same file. When you resume the conference call, the recording resumes.
To record a conference call:
» During an active conference call, select Record > Start.
An R is displayed on the USB icon and the message "Recording in progress" is displayed in the status
bar.
Browse Recorded Calls
On your phone, you can browse the recorded files stored on the USB drive.
To browse recorded files:
» Navigate to Settings > Features > Removable Storage Media > Browse Recordings.
For VVX 1500 phones, navigate to Menu > Features > Removable Storage Media > Browse
Recordings.
A list of recordings is displayed.
Play Recorded Calls
You can play back calls that you recorded on your USB drive on your phone. You can also play recorded
files on a Windows or Apple computer using an application capable of playing .wav files.
To play a recorded call:
1 Navigate to Settings > Features > Removable Storage Media > Browse Recordings.
For VVX 1500 phones, navigate to Menu > Features > Removable Storage Media > Browse
Recordings.
2 From the Browse Recordings screen, select a file, and select Open.
3 Select Play.
The length of the recording and a progress bar is displayed as the recording plays.
If the handset is off-hook when you play a recording, the audio plays through the handset. If the handset is
on-hook when you play a recording, the audio plays through the speaker.
Note: You cannot play recordings during active calls
You cannot open and play recordings when you are in an active call or if you're recording a call. If you
try to, a message indicating that the action was canceled is displayed. Place the call on hold before
playing the recordings. The recording stops playing when you resume the call.
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