Polycom VVX 500 Quick Reference Manual

Contact Directory (continued)
• To delete a contact—Navigate to your Contact
Directory and tap the contact. Tap the Trashcan
icon, and tap Yes to confirm.
• To search for a contact—Navigate to your
Contact Directory and tap Search. Enter search
criteria, and tap Search.
• To dial a contact from your Directory—
Navigate to your Contact Directory and tap the
contact. From the contact's information screen,
tap the contact's phone number.
Timesaver: Entering Contact Information
Tap the icon to bring up an onscreen
keyboard.
Favorites
Favorites are contacts you want quick access to. Your
Favorites list displays all your Favorites. A smaller
number of Favorites displays in Lines view, and when
you tap the Phone Line from Home view.
• To view your Favorites list—Tap New Call from
Home view, and tap Favorites.
• To make a contact a Favorite—Navigate to your
Contact Directory and tap the contact. Tap Add
to Favorites, and tap Yes to confirm.
• To dial a Favorite—Tap the Favorite from Home
or Lines view, or from your Favorites list.
• To reorder your Favorites list—Update the
contact's Favorite Index number in the Contact
Directory.
Tip: What Does a Green Star Mean?
indicates a Favorite.
Viewing Recent Calls
To view your Recent Calls list, tap Directories from
Home view, and tap Recent Calls.
From the Recent Calls list, tap the sideways Z icon to
sort and order calls, tap the Filter icon to display only
certain calls, or tap a call record to call the person.
Timesaver: Viewing Recent Calls
Tap the Clock icon (see below) from Lines, Calls,
or Active Call view.
Tip: Saving Recent Callers to Your Directory
From your Recent Calls list, tap the lower case
"i" icon next to the call, and tap Save. Enter
additional information and tap Save.
Muting the Microphone
During a call, press so other parties can't hear
you. To disable Mute, press again.
Using Do Not Disturb (DND)
The Do Not Disturb (DND) feature allows you to forward
all your calls directly to voicemail (the caller will hear
your Busy greeting when DND is activated). Please note,
when DND is enabled, calls cannot be received until you
disable the feature. To enable or disable ringing, press
DND from Home or Lines view. When Do Not Disturb is
enabled, the DND icon displays in the status bar.
Adjusting Volume
To change call volume, press during a call. To
change the ringer volume, press when the
phone is idle or ringing.
Updating Ringtones
To change the incoming call ringtone, tap Settings
from Home view, and tap Basic > Ring Type. Tap the
ringtone you want.
To set a ringtone for a contact, navigate to your
Contact Directory and tap the contact. Tap the Pencil
icon, update the contact's Ring Type, and tap Save.
For more information about your Polycom phone, visit
the website at
its.virginia.edu/telephone
v3 080614
Polycom VVX 500 Phone Quick Reference Guide
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