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Problem
(4)
A paper jam in the
paper feed section is
indicated during
copying (no paper
feed from cassette
3).
Jam code 12
(5)
A paper jam in the
paper feed section is
indicated during
copying (no paper
feed from cassette
4).
Jam code 13
Y111960-2
Causes/check procedures
Paper feeder
Paper is extremely curled.
Check if the paper feed pul-
ley, forwarding pulley and
separation pulley of cas-
sette 3 are deformed.
Broken feed switch 3 actua-
tor.
Defective feed switch 3.
Check if PF paper feed
clutch 1 malfunctions.
Electrical problem with PF
paper feed clutch 1.
3000-sheet paper feeder
Paper is extremely curled.
Broken feed switch 3 actua-
tor.
Defective feed switch 3.
Check if the clutch malfunc-
tions.
Electrical problem with
clutch.
Paper is extremely curled.
Check if the paper feed pul-
ley, forwarding pulley and
separation pulley of cas-
sette 4 are deformed.
Broken paper feeder feed
switch actuator.
Defective PF feed switch.
Check if PF paper feed
clutch 2 malfunctions.
Electrical problem with PF
paper feed clutch 2.
Corrective measures
Replace the paper.
Check visually and replace any deformed pulleys.
Check visually and replace switch.
Run maintenance item U031 and turn feed switch 3 on and off
manually. Replace feed switch 3 if indication of the corresponding
switch on the touch panel is not displayed in reverse.
Run maintenance item U247 and select PF paper feed clutch 1 on
the touch panel to be turned on and off. Check the status and rem-
edy if necessary.
Check (see service manual of paper feeder).
Replace the paper.
Check visually and replace switch.
Run maintenance item U031 and turn feed switch 3 on and off
manually. Replace feed switch 3 if indication of the corresponding
switch on the touch panel is not displayed in reverse.
Run maintenance item U247 and select following clutch on the
touch panel to be turned on and off. Check the status and remedy
if necessary.
PF paper feed clutch 1/2, PF paper conveying clutch
Check (see service manual of 3000-sheet paper feeder).
Replace the paper.
Check visually and replace any deformed pulleys.
Check visually and replace switch.
With 5 V DC present at YC3-7 on the PF main PWB, check if YC3-
5 on the PF main PWB remains low or high when the PF feed
switch is turned on and off. If it does, replace the PF feed switch.
Run maintenance item U247 and select PF paper feed clutch 2 on
the touch panel to be turned on and off. Check the status and rem-
edy if necessary.
Check (see service manual of paper feeder).
Service Manual
2KR/2KS
1-4-13
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