Scan Driver/Printer Utility Problems - Fuji Xerox DocuPrint CM215 Series User Manual

Scan Driver/Printer Utility Problems

Problem
(DocuPrint CM215 f/CM215 fw
only)
Unable to retrieve the
Book data from the printer on the
Address Book Editor.
The TWAIN driver cannot
connect to the printer.
The scan driver has not been
registered on your computer and
cannot be accessed from the
Express Scan Manager.
Failed to scan your document on
the printer via the
Manager.
Failed to create an image file via
the Express Scan
Failed to initialize the
Scan Manager.
Failed to execute the
Scan Manager.
An unexpected error occurred on
the Express Scan
Action
Make sure that your computer and the printer is properly connected
with the USB cable or Ethernet cable.
Address Make sure that the printer is turned on.
Make sure that the print driver is installed on your computer. (The
Address Book Editor
driver.)
Make sure that your computer and the printer is properly connected
with the USB cable.
Check whether the printer is turned on. If the printer is turned on,
reboot it by turning the
If a scan application is running, close the application once, restart the
application, and then try scanning again.
Install the scan driver. If the driver is already installed, uninstall it and
then reinstall it.
Make sure that your computer and the printer is properly connected
Express Scan with the USB cable.
Check whether the printer is turned on. If the printer is turned on,
reboot it by turning the
If a scan application is running, close the application once, restart the
application, and then try scanning again.
Make sure that there is sufficient space in your hard disk.
Manager.
Uninstall the
reinstall it.
Express Uninstall the
reinstall it.
Express Uninstall the
reinstall it.
Uninstall the
Manager. reinstall it.
retrieves the Address Book
power switch
power switch
Express Scan Manager
Express Scan Manager
Express Scan Manager
Express Scan Manager
data via the print
off and then on again.
off and then on again.
on your computer and then
on your computer and then
on your computer and then
on your computer and then
Troubleshooting 395