Fuji Xerox DocuPrint P285 dw Online User's Manual
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Fuji Xerox DocuPrint P285 dw Online User's Manual

Fuji Xerox DocuPrint P285 dw Online User's Manual

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DocuPrint P235 db
DocuPrint P235 d
DocuPrint P275 dw
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Online User's Guide

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  • Page 1 DocuPrint P235 db DocuPrint P235 d DocuPrint P275 dw DocuPrint P285 dw Online User's Guide...

  • Page 2: Table Of Contents

    Network Management Software and Utilities ....................61 Learn about Network Management Software and Utilities ..............62 Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network ........63 Before Configuring Your Fuji Xerox Machine for a Wireless Network ..........64 Configure Your Machine for a Wireless Network................
  • Page 3 Overview ..........................160 Troubleshooting ..........................161 Error and Maintenance Indications ......................162 Error and Maintenance Messages (DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw) ....166 Paper Jams ..............................170 Paper is Jammed in the Paper Tray ....................171 Paper is Jammed in the MP tray ...................... 172 Paper is Jammed in the Back of the Machine ..................
  • Page 4 Home > Table of Contents I Cannot Complete the Wireless Network Setup Configuration............191 My Fuji Xerox Machine Cannot Print over the Network..............193 I Want to Check that My Network Devices are Working Correctly ........... 195 Google Cloud Print Problems........................196 AirPrint Problems ............................

  • Page 5: Before You Use Your Fuji Xerox Machine

    Home > Before You Use Your Fuji Xerox Machine Before You Use Your Fuji Xerox Machine • Definitions of Notes • Trademarks • Important Note...

  • Page 6: Definitions Of Notes

    Home > Before You Use Your Fuji Xerox Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.

  • Page 7: Trademarks

    All product/brand names are trademarks or registered trademarks of the respective holders. Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.

  • Page 8: Important Note

    • In this User's Guide, the LCD messages of the DocuPrint P275 dw are used unless otherwise specified. • In this User's Guide, the illustrations of the DocuPrint P275 dw/DocuPrint P285 dw are used unless otherwise specified. • The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.

  • Page 9: Introduction To Your Fuji Xerox Machine

    Home > Introduction to Your Fuji Xerox Machine Introduction to Your Fuji Xerox Machine • Control Panel Overview • LED Patterns and Indications (for Models Without an LCD) • ® Access Fuji Xerox Utilities (Windows...

  • Page 10: Control Panel Overview

    Press Go to print any data remaining in the machine's memory. • Press and hold Go for about two seconds to cancel a print job. DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw The control panel will vary depending on your model.
  • Page 11 When the WiFi light is on, your Fuji Xerox machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
  • Page 12 Press to select the displayed option. After you change a setting, the machine returns to Ready Mode. • Press and hold Go for about two seconds to cancel a print job. 6. Near Field Communication (NFC) (DocuPrint P275 dw/DocuPrint P285 dw) ™ If your Android device supports the NFC feature, you can print from your device by touching it to the NFC symbol on the control panel.

  • Page 13: Led Patterns And Indications (For Models Without An Lcd)

    Home > Introduction to Your Fuji Xerox Machine > LED Patterns and Indications (for Models Without an LCD) LED Patterns and Indications (for Models Without an LCD) Related Models: DocuPrint P235 db The LEDs on your machine's control panel light up, dim, or blink to indicate machine status.
  • Page 14 LED indication Status Meaning Cancel Printing The machine is canceling the job. Related Information • Introduction to Your Fuji Xerox Machine...

  • Page 15: Access Fuji Xerox Utilities (Windows ® )

    Introduction to Your Fuji Xerox Machine > Access Fuji Xerox Utilities (Windows ® Access Fuji Xerox Utilities (Windows Fuji Xerox Utilities is an application launcher that offers convenient access to all Fuji Xerox applications installed on your computer. 1. Do one of the following: ®...
  • Page 16 Related Information • Introduction to Your Fuji Xerox Machine ® • Uninstall the Fuji Xerox Software and Drivers (Windows...

  • Page 17: Uninstall The Fuji Xerox Software And Drivers (Windows ® )

    ® ® • (Windows 7, Windows Server 2008 and Windows Server 2008 R2) Click (Start) > All Programs > Fuji Xerox > Fuji Xerox Utilities. ® ® • (Windows 8 and Windows Server 2012) Tap or click (Fuji Xerox Utilities) either on the Start screen or the desktop.

  • Page 18: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Using Special Paper...

  • Page 19: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Using the Multi‑purpose Tray (MP Tray) • Load and Print Paper in the Manual Feed Slot...

  • Page 20: Load And Print Using The Paper Tray

    Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray...
  • Page 21 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
  • Page 22 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...

  • Page 23: Load And Print Using The Multi-Purpose Tray (Mp Tray)

    Load Paper in the Multi‑purpose Tray (MP Tray) • Load and Print Labels Using the MP Tray • Load and Print Envelopes Using the MP Tray • Printing Problems • Error and Maintenance Messages (DocuPrint P235 d/DocuPrint P275 dw/ DocuPrint P285 dw)
  • Page 24 Paper in the Multi‑purpose Tray (MP Tray) Load Paper in the Multi‑purpose Tray (MP Tray) Related Models: DocuPrint P285 dw When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
  • Page 25 5. Load paper with the printing surface face up in the MP tray. • Make sure the paper is below the maximum paper mark (1). Related Information • Load and Print Using the Multi‑purpose Tray (MP Tray)
  • Page 26 Print Labels Using the MP Tray Load and Print Labels Using the MP Tray Related Models: DocuPrint P285 dw When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine.
  • Page 27 • Make sure the paper is below the maximum paper mark (1). 6. Change your print preferences in the Print screen before sending the print job from your computer. 7. Send your print job to the machine. 8. Close the back cover (the face up output tray) until it locks in the closed position. Related Information •...
  • Page 28 Print Envelopes Using the MP Tray Load and Print Envelopes Using the MP Tray Related Models: DocuPrint P285 dw You can load up to two envelopes in the MP tray. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
  • Page 29 6. Load paper with the printing surface face up in the MP tray. • Load up to two envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than two envelopes may cause paper jams. 7.

  • Page 30: Load And Print Paper In The Manual Feed Slot

    Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot •...
  • Page 31 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Related Models: DocuPrint P235 db/DocuPrint P235 d/DocuPrint P275 dw When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on...
  • Page 32 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot Related Models: DocuPrint P235 db/DocuPrint P235 d/DocuPrint P275 dw When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 33 Related Information • Load and Print Paper in the Manual Feed Slot...
  • Page 34 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot Related Models: DocuPrint P235 db/DocuPrint P235 d/DocuPrint P275 dw Before loading, press the corners and sides of the envelopes to make them as flat as possible.
  • Page 35 • Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. •...

  • Page 36: Paper Settings

    Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...

  • Page 37: Change The Paper Size And Paper Type

    > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.

  • Page 38: Change The Check Paper Size Setting

    > Change the Check Paper Size Setting Change the Check Paper Size Setting Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type.

  • Page 39: Unprintable Area

    Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.

  • Page 40: Using Special Paper

    • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Fuji Xerox warranty or service agreement. Related Information • Paper Handling...

  • Page 41: Print

    Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Mac) • Cancel a Print Job • Test Print...

  • Page 42: Print From Your Computer (Windows ® )

    ® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Document (Windows • ® Print Settings (Windows • ® Change the Default Print Settings (Windows • ® ™ Print a Document Using the PS3 emulate Printer Driver (PostScript Language ®...

  • Page 43: Print A Document (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Print a Document (Windows ® Print a Document (Windows 1. Select the print command in your application. 2. Select FX DocuPrint XXXXX (where XXXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 44 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows...

  • Page 45: Print Settings (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 46 5. Resolution Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 6. Print Settings Select the type of document you want to print. Manual Settings... Specify advanced settings such as brightness, contrast, and other settings.
  • Page 47 9. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1.
  • Page 48 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5. Toner Save Mode Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are still legible.

  • Page 49: Change The Default Print Settings (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Change the Default Print Settings (Windows ® Change the Default Print Settings (Windows When you change an application's print settings, the changes only apply to documents printed with that ®...

  • Page 50: Print A Document Using The Ps3 Emulate Printer Driver (Postscript ® 3 ™ Language Emulation) (Windows ® )

    The PS3 emulate printer driver lets you print PostScript data more clearly. To install the PS driver (PS3 emulate printer driver), launch the Fuji Xerox installation disc, select Custom in the Select Machine section, and then select the PS Driver check box.

  • Page 51: Monitor The Status Of The Machine From Your Computer (Windows ® )

    (Windows 8 and Windows Server 2012) Click (Fuji Xerox Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. ® ® (Windows 8.1 and Windows Server...

  • Page 52: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Monitor the Status of the Machine from Your Computer (Mac)

  • Page 53: Print A Document (Mac)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select FUJI XEROX DocuPrint XXXXX (where XXXXX is your model name). For more page setup options, click the Show Details button.

  • Page 54: Print Options (Mac)

    Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 55 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 56 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 57 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
  • Page 58 Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Related Information • Print from Your Computer (Mac) • Print a Document (Mac)

  • Page 59: Monitor The Status Of The Machine From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) > Monitor the Status of the Machine from Your Computer (Mac) Monitor the Status of the Machine from Your Computer (Mac) The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get immediate notification of error messages, such as paper empty or paper jam, at preset update intervals.
  • Page 60 • Printing Problems...

  • Page 61: Cancel A Print Job

    Home > Print > Cancel a Print Job Cancel a Print Job 1. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. To cancel multiple print jobs, press and hold Go for six seconds. Related Information •...

  • Page 62: Test Print

    > Test Print Test Print Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw If there are problems with print quality, follow these instructions to do a test print: 1. Press a or b to display the [Printer] option, and then press OK.

  • Page 63: Network

    Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...

  • Page 64: Supported Basic Network Features

    ® Windows Printing BRAdmin Light Web Based Management Status Monitor Vertical Pairing • Go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/ to download the latest version of BRAdmin Light. Related Information • Network...

  • Page 65: Network Management Software And Utilities

    Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Fuji Xerox machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...

  • Page 66: Learn About Network Management Software And Utilities

    BRAdmin Light (Windows BRAdmin Light is a utility for the initial setup of Fuji Xerox network-connected devices. This utility can search for Fuji Xerox products on your network, view the status and configure the basic network settings, such as IP address.

  • Page 67: Additional Methods Of Configuring Your Fuji Xerox Machine For A Wireless Network

    > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Fuji Xerox installation disc. • Before Configuring Your Fuji Xerox Machine for a Wireless Network •...

  • Page 68: Before Configuring Your Fuji Xerox Machine For A Wireless Network

    • Although the Fuji Xerox machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.

  • Page 69: Configure Your Machine For A Wireless Network

    For Windows , follow these instructions: • The printer driver for Mac is available from the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/. 2. The opening screen appears automatically. Choose your language, and then follow the on-screen instructions.

  • Page 70: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.

  • Page 71: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 72 Routers or access points that support WPS are marked with this symbol: 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3.
  • Page 73 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.

  • Page 74: Configure Your Machine For A Wireless Network Using The Machine's Control Panel Setup Wizard

    WEP key only. • If you need assistance during setup and want to contact Fuji Xerox customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 75 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.

  • Page 76: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Fuji Xerox machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
  • Page 77 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.

  • Page 78: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 79 ® Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to configure a secured wireless network between your Fuji Xerox machine and a mobile device, such as an ™ ® Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
  • Page 80 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 81 Wi-Fi Direct Network Configuration Overview Related Models: DocuPrint P275 dw/DocuPrint P285 dw The following instructions offer five methods for configuring your Fuji Xerox machine in a wireless network environment. Select the method you prefer for your environment: Check your mobile device for configuration.
  • Page 82 ™ • Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup (WPS) • Configure Your Wi-Fi Direct Network Manually...
  • Page 83 • When your Fuji Xerox machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK.
  • Page 84 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network ™ Using the One-Push Method of Wi-Fi Protected Setup...
  • Page 85 OK. To search for available devices again, press [<Rescan>], and then press OK. 7. Do one of the following: • Press b to display the PIN on your Fuji Xerox machine, enter the PIN in your mobile device, and then go to the next step. •...
  • Page 86 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network ™ Using the PIN Method of Wi-Fi Protected Setup...
  • Page 87 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: DocuPrint P275 dw/DocuPrint P285 dw If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.

  • Page 88: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report...

  • Page 89: Print The Network Configuration Report

    Advanced Network Features > Print the Network Configuration Report Print the Network Configuration Report Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "FXNxxxxxxxxxxxx"...

  • Page 90: Print The Wlan Report

    The machine will print the WLAN Report. Related Information • Advanced Network Features • Wireless LAN Report Error Codes • My Fuji Xerox Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 91 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Fuji Xerox machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 92 Try starting again after few minutes in order to avoid effects from other access points. Related Information • Print the WLAN Report • My Fuji Xerox Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ •...

  • Page 93: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...

  • Page 94: Reset The Network Settings To The Factory Settings

    Settings Reset the Network Settings to the Factory Settings Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.

  • Page 95: Security

    Home > Security Security • Lock the Machine Settings • Network Security Features...

  • Page 96: Lock The Machine Settings

    Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Fuji Xerox customer service.

  • Page 97: Setting Lock Overview

    Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
  • Page 98 > Set the Setting Lock Password Set the Setting Lock Password Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
  • Page 99 Password Change the Setting Lock Password Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
  • Page 100 > Turn Setting Lock On Turn Setting Lock On Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.

  • Page 101: Network Security Features

    Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely...

  • Page 102: Before Using Network Security Features

    Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Your Fuji Xerox machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.

  • Page 103: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
  • Page 104 > Introduction to SSL/TLS Introduction to SSL/TLS Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
  • Page 105 Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers ® and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
  • Page 106 Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw The primary benefit of using SSL/TLS on Fuji Xerox machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
  • Page 107 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Fuji Xerox machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
  • Page 108 Supported Security Certificate Features Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Your Fuji Xerox machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 109 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
  • Page 110 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Fuji Xerox machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 111 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Fuji Xerox Machine...
  • Page 112 Certificate > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 113 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
  • Page 114 Administrator Rights ® Install the Self-signed Certificate for Windows users with Administrator Rights Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw ® ® The following steps are for Microsoft Internet Explorer . If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
  • Page 115 4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate..
  • Page 116 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse..9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
  • Page 117 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
  • Page 118 > Import and Export the Self-signed Certificate on your Fuji Xerox Machine Import and Export the Self-signed Certificate on your Fuji Xerox Machine You can store the self-signed certificates on your Fuji Xerox machine and manage them by importing and exporting. •...
  • Page 119 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Fuji Xerox Machine > Import the Self-signed Certificate Import the Self-signed Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1.
  • Page 120 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Fuji Xerox Machine > Export the Self-signed Certificate Export the Self-signed Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1.
  • Page 121 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Fuji Xerox Machine • Import and Export the Certificate and Private Key...
  • Page 122 > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 123 The CSR appears on your screen. Save the CSR as a file or copy and paste it into an online CSR form offered by a Certificate Authority. 12. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. ®...
  • Page 124 > Install a Certificate on Your Fuji Xerox Machine Install a Certificate on Your Fuji Xerox Machine Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
  • Page 125 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 126 Certificate and Private Key Import a Certificate and Private Key Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 127 Certificate and Private Key Export the Certificate and Private Key Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 128 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Fuji Xerox machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 129 Certificate > Import a CA Certificate Import a CA Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 130 Certificate > Export a CA Certificate Export a CA Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 131 > Manage Multiple Certificates Manage Multiple Certificates Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
  • Page 132 > Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw To manage your network machine securely, you must use management utilities with security protocols.
  • Page 133 In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol. When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Fuji Xerox applications (such as BRAdmin Light) that access the print server do not work correctly since they authorise the read-only access of version 1 and version 2c.
  • Page 134 Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser.

  • Page 135: Send An Email Securely

    Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
  • Page 136 > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
  • Page 137 Send an Email with User Authentication Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Your Fuji Xerox machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server.
  • Page 138 Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Your Fuji Xerox machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
  • Page 139 Port Number If you select SSL, the Port value will be changed to match the protocol. To change the port number manually, type the port number after you choose SSL/TLS. You must configure your machine's SMTP communication method to match the method used by your email server.

  • Page 140: Mobile

    Home > Mobile Mobile • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Print Utility • Near-Field Communication (NFC)

  • Page 141: Google Cloud Print

    Home > Mobile > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile • ™...

  • Page 142: Google Cloud Print Overview

    Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.

  • Page 143: Before Using Google Cloud Print

    Home > Mobile > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
  • Page 144 ™ In order to use Google Cloud Print , your Fuji Xerox machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
  • Page 145 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Fuji Xerox machine is successfully registered, it will appear in the My devices field. Related Information •...
  • Page 146 Before you begin to register your machine, confirm that the correct date and time are set on the machine. 1. Confirm that your Fuji Xerox machine is connected to the same network as your computer or mobile device. 2. Start your web browser.

  • Page 147: Print From Google Chrome ™ Or Chrome Os

    ™ ™ Print from Google Chrome or Chrome OS Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Make sure your Fuji Xerox machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon.

  • Page 148: Print From Google Drive ™ For Mobile

    > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Make sure your Fuji Xerox machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.

  • Page 149: Print From Gmail ™ Webmail Service For Mobile

    > Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Make sure your Fuji Xerox machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.

  • Page 150: Airprint

    Home > Mobile > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint...

  • Page 151: Airprint Overview

    AirPrint > AirPrint Overview AirPrint Overview Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.

  • Page 152: Before Using Airprint

    Home > Mobile > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
  • Page 153 Safari. To configure your Fuji Xerox machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Fuji Xerox machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
  • Page 154 Browser) Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Confirm that your Fuji Xerox machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 155: Print Using Airprint

    Home > Mobile > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Using AirPrint (macOS) • Print Using AirPrint (macOS)
  • Page 156 > Print from iPad, iPhone, or iPod Touch Print from iPad, iPhone, or iPod Touch Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw The procedure used to print may vary by application. Safari is used in the example below.
  • Page 157 Before Using AirPrint (macOS) Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Before printing using macOS, add your Fuji Xerox machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners.
  • Page 158 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Fuji Xerox machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Fuji Xerox machine.

  • Page 159: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Fuji Xerox machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.

  • Page 160: Mopria ® Print Service

    ® Home > Mobile > Mopria Print Service ® Mopria Print Service Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw ® ™ ™ Mopria Print Service is a print feature on Android mobile devices (Android ® version 4.4 or later) developed by the Mopria Alliance.

  • Page 161: Print Utility

    Home > Mobile > Print Utility Print Utility The Print Utility program allows you to print from your iOS or Android mobile device. For an Android mobile device with the NFC function, you can tap the device onto the NFC reader of the printer to start printing and connecting to the printer.

  • Page 162: Near-Field Communication (Nfc)

    Home > Mobile > Near-Field Communication (NFC) Near-Field Communication (NFC) Related Models: DocuPrint P275 dw/DocuPrint P285 dw Near-Field Communication (NFC) allows for simple transactions, data exchange, and wireless connections between two devices that are in close range of each other. ™...

  • Page 163: Iprint&Scan For Mac

    Home > iPrint&Scan for Mac iPrint&Scan for Mac • iPrint&Scan Overview...

  • Page 164: Iprint&Scan Overview

    Use iPrint&Scan for Mac to print from your computer. The following screen shows an example of iPrint&Scan. The actual screen may differ depending on the version of the application. • For Mac Install iPrint&Scan from the Fuji Xerox installation disc. Related Information • iPrint&Scan for Mac •...

  • Page 165: Troubleshooting

    Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Fuji Xerox machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Fuji Xerox customer service or your local Fuji Xerox dealer.

  • Page 166: Error And Maintenance Indications

    Reinstall the toner cartridge and drum unit assembly back in the machine. If the problem continues, contact Fuji Xerox customer service or your local Fuji Xerox dealer. No Toner The toner cartridge or the Remove the toner cartridge and toner cartridge and drum unit drum unit assembly.
  • Page 167 LED Indication Status Monitor Cause Action Drum ! The corona wire on the drum Clean the corona wire on the unit must be cleaned. drum unit. The drum unit or the toner Remove the toner cartridge and cartridge and drum unit drum unit assembly, remove the assembly is not installed toner cartridge from the drum...
  • Page 168 Press and hold to turn mechanical problem. the machine off, wait a few minutes, and then turn it on again. • If the problem continues, contact Fuji Xerox customer service. Related Information • Troubleshooting • Replace Supplies • Replace the Drum Unit...
  • Page 169 • Clean the Corona Wire...

  • Page 170: Error And Maintenance Messages (Docuprint P235 D/Docuprint P275 Dw/Docuprint P285 Dw)

    (DocuPrint P275 dw/DocuPrint P285 dw) ™ Make sure the NFC settings of both your Fuji Xerox machine and your Android device are set to On. As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
  • Page 171 Error Message Cause Action Drum ! The corona wire on the drum unit Clean the corona wire on the drum unit. must be cleaned. See Related Information: Clean the Corona Wire. If the problem continues, replace the drum unit with a new one. The drum unit or the toner Remove the drum unit, remove the toner cartridge and drum unit assembly...
  • Page 172 • If the problem continues, contact Fuji Xerox customer service. Replace Drum It is time to replace the drum unit. Replace the drum unit with a new one.
  • Page 173 Error Message Cause Action Toner Ended It is time to replace the toner Replace the toner cartridge with a new one. cartridge. Toner Low If the LCD displays this message, Order a new toner cartridge now so you have you can still print. The toner it ready when the LCD displays Replace cartridge is near the end of its life.

  • Page 174: Paper Jams

    Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

  • Page 175: Paper Is Jammed In The Paper Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.

  • Page 176: Paper Is Jammed In The Mp Tray

    > Paper is Jammed in the MP tray Paper is Jammed in the MP tray Related Models: DocuPrint P285 dw If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: 1.

  • Page 177: Paper Is Jammed In The Back Of The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
  • Page 178 5. Close the fusing unit cover. If you print on envelopes, pull down the green envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...

  • Page 179: Paper Is Jammed Inside The Machine

    Otherwise, it may cause injuries or burns, and even worse, may generate smoke if you keep operating the product with a paper jammed. Switch off the product promptly and contact your local Fuji Xerox representative for more information.
  • Page 180 5. Install the toner cartridge and drum unit assembly into the machine. 6. Close the front cover. Related Information • Paper Jams...

  • Page 181: Paper Is Jammed In The 2-Sided Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1.
  • Page 182 6. If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8.

  • Page 183: Printing Problems

    Home > Troubleshooting > Printing Problems Printing Problems Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again. Check that the correct printer driver has been installed and selected.
  • Page 184 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Fuji Xerox printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
  • Page 185 Difficulties Suggestions using. This is usually done in the Page Setup or Document Setup menu of your application. (For models with MP Tray) Load envelopes in the MP tray. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application.

  • Page 186: Improve The Print Quality

    IMPORTANT Using non-Fuji Xerox supplies may affect the print quality, hardware performance, and machine reliability. 1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that meets our specifications.
  • Page 187 • Replace the toner cartridge with a new toner cartridge. • The fusing unit may be contaminated. Contact Fuji Xerox customer service. • Make sure the media type setting in the driver matches the type of paper you are using.
  • Page 188 Examples of poor print quality Recommendation • Clean the drum unit. • The drum unit may be damaged. ABCDEFGH Replace the drum unit with a new drum unit. abcdefghijk A B C D a b c d e 0 1 2 3 4 Lines across the page •...
  • Page 189 Printed pages have toner stains down the page • The fusing unit may be contaminated. Contact Fuji Xerox customer service. • Make sure foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine ABCDEFGH and around the toner cartridge and drum unit.
  • Page 190 Examples of poor print quality Recommendation • Make sure paper is loaded correctly. • Check the paper type and quality. B DEFGH • Turn over the stack of paper in the tray or rotate the abc efghijk paper 180° in the input tray. b c d e 1 3 4 Wrinkles or creases...
  • Page 191 Examples of poor print quality Recommendation • Make sure the two green levers inside the back cover are pulled down to the envelope position when you print envelopes. After you have finished printing, reset the levers back to their original position. Pull up the levers until they stop.

  • Page 192: Network Problems

    Troubleshooting > Network Problems Network Problems • Error Messages • Where Can I Find My Fuji Xerox Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Fuji Xerox Machine Cannot Print over the Network •...

  • Page 193: Error Messages

    Network Problems > Error Messages Error Messages Related Models: DocuPrint P275 dw/DocuPrint P285 dw Your Fuji Xerox machine will display an error message if an error occurs. The most common error messages are shown in the table. Error Cause Action...

  • Page 194: Where Can I Find My Fuji Xerox Machine's Network Settings

    Home > Troubleshooting > Network Problems > Where Can I Find My Fuji Xerox Machine's Network Settings? Where Can I Find My Fuji Xerox Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...

  • Page 195: I Cannot Complete The Wireless Network Setup Configuration

    Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Fuji Xerox machine as a G/O. Your Fuji Xerox machine is Move your Fuji Xerox machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 196 Action Interface Direct configuration, do the • If you are using your Fuji Xerox machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. Related Information •...

  • Page 197: My Fuji Xerox Machine Cannot Print Over The Network

    Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Fuji Xerox machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
  • Page 198 • Print the WLAN Report • Wireless LAN Report Error Codes • I Want to Check that My Network Devices are Working Correctly...

  • Page 199: I Want To Check That My Network Devices Are Working Correctly

    Status or Wireless Link Status is Link OK. Configuration Report or the Printer Settings page. Check that you can Ping the Fuji Xerox machine from your computer using the IP address Wired/Wireless "ping" the Fuji Xerox ® or the node name in the Windows...

  • Page 200: Google Cloud Print Problems

    Google Cloud Print Problems Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Difficulty Suggestions My Fuji Xerox machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled.

  • Page 201: Airprint Problems

    Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Difficulty Suggestions My Fuji Xerox machine is not displayed in the printer list. Make sure your Fuji Xerox machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Fuji Xerox machine.

  • Page 202: Other Problems

    (Windows If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Fuji Xerox product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Fuji Xerox software.

  • Page 203: Machine Information

    Home > Troubleshooting > Machine Information Machine Information • Check the Serial Number • Check the Firmware Version • Reset Functions Overview • Reset Your Fuji Xerox Machine...

  • Page 204: Check The Serial Number

    > Check the Serial Number Check the Serial Number Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Serial No.] option, and then press OK.

  • Page 205: Check The Firmware Version

    > Check the Firmware Version Check the Firmware Version Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Firmware Version] option, and then press OK.

  • Page 206: Reset Functions Overview

    2. Network Settings Reset (For Network Models) Reset the print server back to its default factory settings (includes Password and IP Address information). 3. Factory Reset Fuji Xerox strongly recommends you perform this operation when you dispose of the machine. Related Information •...

  • Page 207: Reset Your Fuji Xerox Machine

    > Reset Your Fuji Xerox Machine Reset Your Fuji Xerox Machine Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Reset] option, and then press OK.

  • Page 208: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Part Life...

  • Page 209: Replace Supplies

    It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 210 IMPORTANT • Fuji Xerox machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Fuji Xerox Original toner cartridges. Fuji Xerox cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. The machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges.

  • Page 211: Replace The Toner Cartridge

    Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
  • Page 212 Fuji Xerox Original replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Fuji Xerox machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.
  • Page 213 • Improve the Print Quality...

  • Page 214: Replace The Drum Unit

    Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
  • Page 215 The machine should be used only in a clean, dust-free environment with adequate ventilation. • Printing with a non-Fuji Xerox drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Fuji Xerox drum unit.

  • Page 216: Clean The Machine

    Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 217 Related Information • Routine Maintenance • Clean the Corona Wire • Clean the Drum Unit Using Drum Dot Print • Clean the Paper Pick-up Rollers...

  • Page 218: Clean The Corona Wire

    Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2.
  • Page 219 • Error and Maintenance Messages (DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw)

  • Page 220: Clean The Drum Unit Using Drum Dot Print

    If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> DocuPrint P235 db >> DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw DocuPrint P235 db 1. Make sure the machine is in Ready mode.
  • Page 221 8. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 9. Turn the edge of the drum unit towards you while looking at the drum surface to find the mark. IMPORTANT •...
  • Page 222 13. Close the front cover of the machine. 14. Press to turn the machine on. DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Make sure the machine is in Ready mode. 2. Press a or b to display the [Print Reports] option, and then press OK.
  • Page 223 8. Push down the green lock lever and take the toner cartridge out of the drum unit. 9. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear is on the left side. 10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”.
  • Page 224 IMPORTANT • To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the end. 12. Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface comes off.
  • Page 225 Related Information • Clean the Machine • Improve the Print Quality...

  • Page 226: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1.

  • Page 227: Check The Remaining Part Life

    > Check the Remaining Part Life Check the Remaining Part Life Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Parts Life] option, and then press OK.

  • Page 228: Machine Settings

    Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Fuji Xerox machine a more efficient work tool. • Change Machine Settings from the Control Panel •...

  • Page 229: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Menu Table (for LCD Models)

  • Page 230: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise •...
  • Page 231 Sleep Mode Countdown Set Sleep Mode Countdown Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print job.
  • Page 232 The Ready LED is dimmed. control panel. DocuPrint P235 d/ The LCD displays Deep Sleep. • The machine receives a job. DocuPrint P275 dw/ • Someone presses a button on the DocuPrint P285 dw control panel. Related Information • General Settings...
  • Page 233 >> DocuPrint P235 db >> DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw DocuPrint P235 db 1. Make sure that the front cover is closed and the power cord is plugged in.
  • Page 234 > Reduce Toner Consumption Reduce Toner Consumption Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or greyscale images.
  • Page 235 The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> DocuPrint P235 db >> DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw DocuPrint P235 db 1. Press and hold to turn the machine off.
  • Page 236 > Change the Language on the LCD Change the Language on the LCD Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Change the LCD language if needed. This feature is not available in some countries. 1. Press a or b to display the [Initial Setup] option, and then press OK.

  • Page 237: Menu Table (For Lcd Models)

    Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) Menu Table (for LCD Models) • Access Menus and Change Your Machine's Settings • Settings Tables...
  • Page 238 > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Use the control panel to access the machine's menus and change various settings. 1. Scroll through each menu level by pressing a or b.
  • Page 239 Menu Table (for LCD Models) > Settings Tables Settings Tables Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Use these tables to understand the various menus and options that you will use to set your preferences on the machine. [General Setup]...
  • Page 240 Level 1 Level 2 Level 3 Description Panel Control Button Set the time for the LCD message to change when Repeat holding a or b at intervals. Message Set the time in seconds that an LCD message will Scroll scroll across the LCD. From Level 1=0.2 sec to Level 10=2.0 sec.
  • Page 241 Level 1 Level 2 Description PCL emulation Table Print Print the code table. Auto LF ON: CR -> CR+LF, OFF: CR -> CR Auto CR ON: LF -> LF+CR, FF -> FF+CR, or VT -> VT+CR OFF: LF -> LF, FF -> FF, or VT -> VT Auto WRAP Choose whether a line feed and carriage return will happen when the machine reaches the right margin.
  • Page 242 Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Fuji Xerox installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
  • Page 243 Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct Device Info. SSID Display the Group Owner's SSID. IP Address Display your machine's IP Address. Status Info. Status Display the Wi-Fi Direct network status. Signal Display the current Wi-Fi Direct network signal strength.
  • Page 244 On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254]. [000-255].

  • Page 245: Change Machine Settings From Your Computer

    Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Fuji Xerox Machine's Network Settings? • Network Management Software and Utilities...

  • Page 246: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 247 > What is Web Based Management? What is Web Based Management? Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
  • Page 248 Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 249 > Set a Login Password for Web Based Management Set a Login Password for Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw We recommend setting a login password to prevent unauthorised access to Web Based Management.

  • Page 250: Appendix

    Home > Appendix Appendix • Specifications • How to Enter Text on Your Fuji Xerox Machine • Supplies • Contacting Fuji Xerox...

  • Page 251: Specifications

    Approximately 546 W at 25 °C (Except for Taiwan) • (DocuPrint P235 db/DocuPrint P235 d) Approximately 460 W at 25 °C • (DocuPrint P275 dw/DocuPrint P285 dw) Approximately 510 W at 25 °C Printing (For Taiwan) • Approximately 255 W at 25 °C...
  • Page 252 Power Consumption Approximately 5.7 W (Average) • (DocuPrint P235 d/DocuPrint P275 dw/ DocuPrint P285 dw) Approximately 6.0 W (For Taiwan) Deep Sleep • (DocuPrint P235 d) Approximately 0.5 W • (DocuPrint P285 dw) Approximately 0.6 W (Except for Taiwan) •...
  • Page 253 Noise Level Sound Pressure Printing • (DocuPrint P235 db/DocuPrint P235 d) LpAm = 48 dB (A) • (DocuPrint P275 dw/DocuPrint P285 dw) LpAm = 49 dB (A) Printing • LpAm = 44 dB (A) (Quiet Mode) Ready • LpAm = 30.0 dB (A)
  • Page 254 Printer Specifications Automatic 2-sided Print • Emulation • (DocuPrint P235 db) • (DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw) ® ™ GDI, PCL6, PostScript Resolution • 600 x 600 dpi, HQ1200 (2400 x 600 dpi) quality, 1200 x 1200 dpi 1-sided print •...
  • Page 255 Interface Specifications • Hi-Speed USB 2.0 Use a USB 2.0 interface cable that is no more than 2.0 metres long. • (DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw) 10Base-T/100Base-TX Wireless LAN • (DocuPrint P275 dw/DocuPrint P285 dw) IEEE 802.11b/g/n (Infrastructure Mode) ®...
  • Page 256 Third party USB ports are not supported. Supported models only(DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw) Supported models only(DocuPrint P275 dw/DocuPrint P285 dw) For the latest driver updates, go to your model's page on the Fuji Xerox website at http:// www.fujixeroxprinters.com/.

  • Page 257: How To Enter Text On Your Fuji Xerox Machine

    Home > Appendix > How to Enter Text on Your Fuji Xerox Machine How to Enter Text on Your Fuji Xerox Machine Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform.

  • Page 258: Supplies

    Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. Contact your local Fuji Xerox dealer. • The supply model name will vary depending on your country and region.

  • Page 259: Contacting Fuji Xerox

    If the Customer’s product contains features that enable Fuji Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Fuji Xerox may request that the Customer allow such remote access to the product.
  • Page 260 DocuPrint P235 db/DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw Online User's Guide ME8155E2-2 (Edition 1) February 2018...

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