Problem Solving; Identifying Your Problem; Problem Solving Procedure - Fuji Xerox DocuScan C4250 User Manual

8

Problem Solving

8.1

Identifying Your Problem

Problem Solving Procedure

If a problem occurs with the scanner, follow the following procedure and remedy the
problem:
A problem occurred.
"8.3 Hardware Problems (P. 199)"
Is it an image quality problem?
Did it occur while using one of the scanner's features?
Is it a network-related problem?
Is an error code displayed on the control panel?
Check the usage restrictions.
If the problem could not be resolved with this procedure, contact our Customer Support
Center.
194
8 Problem Solving
It is a document jam.
"8.2 Clearing Document Jams (P. 195)"
It is a problem other than a document jam.
It is an image quality problem.
"8.4 Image Quality Problems (P. 203)"
It occurred while using one of the scanner's features.
"8.5 Scanner Feature Problems (P. 205)"
It is a network-related problem.
"8.6 Network-related Problems (P. 206)"
An error code is displayed.
"8.7 Error Codes (P. 208)"
Refer to "A.5 Notes and Restrictions (P. 234)" in Appendix.