Problems With Card Appearance; Print Module - DataCard ImageCard Magna User Manual

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Problems with card appearance

Problems with card appearance can be the result of the following:
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This section describes possible problems you might observe with the quality of cards
you produce with the Magna Class printer. To diagnose and fix card quality problems,
find the symptom in the tables that follow. For each possible cause, attempt the
solutions listed.
Problem
Print quality
Topcoat quality—print ribbon
Topcoat quality—optional topcoat
module
Overlay quality—optional overlay
module

Print module

Table 5-1
What you see
One or more unprinted
lines run the entire length
of the card.
Image capture tools, such as the camera
Card creation application, which displays the image
Limitations in technology, such as differences between how an image looks on the
monitor and how it looks after it is printed
Printer maintenance or PC settings
New Magna Class printers include Datacard's Advanced Imaging Technology™
(AIT). Cards printed with Advanced Imaging Technology have a different
appearance than cards printed with earlier Magna Class printers, including those
with Tru Image™.
describes problems that can originate in the print module.
Table 5-1: Print quality problems
User's Guide for ImageCard® Magna™ and UltraGrafix® Magna™ Printers
Troubleshooting
Table 5-1 on page 5-8
Table 5-2 on page 5-14
Table 5-3 on page 5-16
Table 5-4 on page 5-18
Possible causes
The printhead might be
dirty or damaged.
Troubleshooting
Solutions
Clean the printhead. See
Chapter 4.
Run a test card. See this
chapter.
If cleaning does not solve
the problem, replace the
printhead. See Chapter 4. #