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4-14
Cleaning tips
Follow these tips to clean your printer effectively and maintain optimum operation.
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Cleaning the printhead
The printhead can have contamination stuck to it. You might notice it as unprinted
lines on printed cards. Clean the printhead only when needed, such as:
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Clean the ribbon tracker using the printer cleaning pen. The ribbon tracker is
located on the swing arm (see Figure 4-14).
Figure 4-14: Clean the ribbon tracker
Some card features can require more frequent cleaning of the printer, especially if
the cards are not high quality. Signature panels and magnetic stripes can deposit
particles on rollers. Set the prompted cleaning cycle more often than the default of
every 250 cards.
Clean printer rollers regularly, such as weekly, or every 1000 cards. If your printer
is connected over a network using a print server, the cleaning frequency set in the
printer will apply to cards sent from all attached PCs.
If you use StickICards, clean the card tracks after every 100 cards. Use the
cleaning pen to reach most areas of the card track. Use an isopropyl alcohol swab
(not included in the cleaning kit) to reach hidden areas of the card track.
If the printer includes an optional topcoat or overlay module, use the cleaning pen
to remove deposits from the guides of the supply cartridge. Clean the guides on a
regular basis, such as weekly.
The printhead has been accidently touched, such as when changing supplies or
clearing a card jam
You have replaced the printhead
Your observe problems with card appearance, as described in "Troubleshooting"
on page 5-1
Do not touch the printing edge of the printhead cartridge with your fingers. The oils
on your fingers can damage the printhead.
Do not bump the printing edge of the printhead cartridge with any sharp objects.
Sharp objects can permanently damage the printhead.
User's Guide for ImageCard® Magna™ and UltraGrafix® Magna™ Printers
Maintaining the printer
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Table of Contents
Troubleshooting
