Setting The Message Types For Notification - Altigen AltiWare ACM 5.2 Administration Manual

Chapter 15: Extension Configuration
Figure 7. Extension Configuration, Notification tab
Individual users can also configure Message Notification within the AltiGen client
applications AltiView and AltiAgent.
You can use Apply to to apply notification settings to one, some, or all
Note:
extensions. See "About the Apply To Button" on page 180 for more information
on using Apply to.

Setting the Message Types for Notification

Select the types of messages for which the extension user is notified:
None—No notification. Selecting this option does not prevent the user from getting
•
message waiting indicators or stutter dial tone when new messages are received.
Urgent Voice Messages Only
•
All Voice Messages
•
The system will perform notification under the following conditions:
Extension's message notification is set to Urgent Voice Messages Only.
•
Extension's notification Schedule is set to Non-Business Hours.
•
Voice mail received during business hours is marked urgent.
•
Extension user does not check the urgent message.
•
The system will start notification as soon as it enters non-business hours.
Message notification can also be set in AltiView/AltiAgent, and the settings are
Note:
reflected in AltiWare Administrator.
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AltiWare ACM 5.2 Administration Manual