Loading The Software Upgrade Key Using Bootp/Tftp; Verifying That The Key Was Successfully Loaded; Troubleshooting An Unsuccessful Loading Of A Key - 3Com VCX V7122 User Manual

Figure 84 Example of a Software Upgrade Key ini File Containing Multiple S/N Lines

Loading the Software Upgrade Key Using BootP/TFTP

To load the Software Upgrade Key file using BootP/TFTP, follow these steps:
1
Place the ini file in the same location you've saved the device's cmp file.
2
Start the BootP/TFTP configuration utility and from the Services menu in the main
screen, choose option Clients; the Client Configuration screen is displayed (see
Figure 68 on page 199).
3 From the drop-down list in the INI File field, select the Software Upgrade Key ini file
instead of the device's ini file. Note that the device's cmp file must be specified in the
Boot File field.
4 Configure the initial BootP/TFTP parameters required, and click OK (see
The BootP/TFTP Configuration Utility
5 Reset the device; the device's cmp and Software Upgrade Key files are loaded to the
device.

Verifying That the Key was Successfully Loaded

Verify that the key was successfully loaded to the device by accessing the Syslog server. For
detailed information on the Syslog server see
successfully loaded, the following message is issued in the Syslog server:
"S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n"
(S/N is the device's serial number).
After installing the key, customers can determine in the Embedded Web Server's read-only
Status pane (Software Update menu > Software Upgrade Key) (see
that the features and capabilities activated by the installed string match those that they
ordered.

Troubleshooting an Unsuccessful Loading of a Key

If the Syslog server indicates that a Software Upgrade Key ini file was unsuccessfully loaded
(the SN_ line is blank), take the following preliminary actions to troubleshoot the issue:
Open the Software Upgrade Key ini file and check that the S/N line of the specific device
whose key you want to update is listed in it. If it isn't, contact 3Com.
3Com VCX V7122 SIP VoIP Gateway User Manual
on page 193).
Syslog Support on page 163. When a key is
Appendix B:
Figure 83 on page 230)
231