3Com VCX V7111 Installation Manual
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3Com VCX V7111 Installation Manual

3Com VCX V7111 Installation Manual

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3Com
VCX
V7111 Fast Track
®
™
Installation Guide
Version 4.2
http://www.3com.com
Part Number 900-0183-01 Rev AA
Published June 2004
1

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Summary of Contents for 3Com VCX V7111

  • Page 1 3Com V7111 Fast Track ® ™ Installation Guide Version 4.2 http://www.3com.com Part Number 900-0183-01 Rev AA Published June 2004...
  • Page 2 LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

  • Page 3: Table Of Contents

    Package Contents 13 Installing the VCX V7111 13 Installing the VCX V7111 on a Desktop or a Shelf: 13 Installing an 2FXS, 4FXS, 4FXO, 8FXS, or 8FXO in a 19-inch Rack 14 Installing a 24FXS in a 19-inch Rack 15 Mounting a 2FXS, 4FXS, 4FXO, 8FXS, or 8FXO on a Wall 16 Reader’s Notes 17...
  • Page 4 TARTED Correlating PC/VCX V7111 IP Address and Subnet Mask 29 Accessing 3Com Embedded Web Server 30 Setting the VCX V7111 IP Address / Subnet Mask 30 Restoring Your PC’s IP Address / Subnet Mask 31 Provisioning Control Protocol Parameters 31...

  • Page 5: About This Guide

    This regulatory information document is provided in accordance with standards UL 1950, EN 60950 and 47 CFR, part 15, for the VCX V7111 product family. The safety status of each port on the device is declared and detailed in the following table:...

  • Page 6: Fcc Notice To Users

    The telephone company may make changes in the facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice for you to make necessary modifications to maintain uninterrupted service. VCX V7111 Fast Track Installation Guide...

  • Page 7: Declaration Of Conformity

    FCC if you believe it is necessary. WARNING: The VCX V7111 24FXS is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

  • Page 8: How To Use This Guide

    How to Use This Guide This book covers these topics: Chapter 1: Quickly Setting Up VCX V7111 Products Chapter 2: Installing the VCX V7111 Chapter 3: Cabling the VCX V7111 Chapter 4: Getting Started Chapter 5: 4FXO: IP to Enterprise PBX Example...

  • Page 9: Documentation Comments

    Documentation Comments Your suggestions are important to us because we want to make our documentation more useful to you. Please send e-mail comments about this guide or any of the VCX V7111 documentation and Help systems to: VOICE_TECHCOMM_COMMENTS@3com.com Please include the following information with your comments:...

  • Page 10: Reader's Notes

    Reader’s Notes VCX V7111 Fast Track Installation Guide...

  • Page 11: Chapter 1: Quickly Setting U Pvcx V7111 Products

    1: Q HAPTER UICKLY ETTING V7111 P RODUCTS To quickly set up a VCX V7111 product, follow these procedures: “Chapter 2: Installing the VCX V7111” “Chapter 3: Cabling the VCX V7111” “Correlating PC/VCX V7111 IP Address and Subnet Mask” “Accessing 3Com Embedded Web Server”...

  • Page 12: Reader's Notes

    Reader’s Notes VCX V7111 Fast Track Installation Guide...

  • Page 13: Chapter 2: Installing The Vcx V7111

    Installing the VCX V7111 The 3Com VCX V7111 can be installed, as required, on a desktop or shelf, in a standard 19-inch rack, or mounted on a wall (2FXS, 4FXS, 4FXO, 8FXS, and 8FXO only). See “Chapter 3: Cabling the VCX V7111 ”...

  • Page 14: Installing An 2Fxs, 4Fxs, 4Fxo, 8Fxs, Or 8Fxo In A 19-Inch Rack

    (not supplied) to secure the brackets to the rack frame. Cable it as in “Chapter 3: Cabling the VCX V7111” on page 19. 2FXS, 4FXS, 4FXO, 8FXS, or 8FXO with Brackets for Rack Installation Figure 2 VCX V7111 Fast Track Installation Guide...

  • Page 15: Installing A 24Fxs In A 19-Inch Rack

    (not supplied) to secure the brackets to the rack frame. Cable it as in “Chapter 3: Cabling the VCX V7111” on page 19. 24FXS with Brackets for Rack Installation Figure 3 VCX V7111 Fast Track Installation Guide...

  • Page 16: Mounting A 2Fxs, 4Fxs, 4Fxo, 8Fxs, Or 8Fxo On A Wall

    Repeat with the other small bracket on the other side of the device. Attach the brackets to the wall and cable it as in “Chapter 3: Cabling the VCX V7111” on page 19 2FXS, 4FXS, 4FXO, 8FXS, or 8FXO Wall Mount Figure 4 VCX V7111 Fast Track Installation Guide...

  • Page 17: Reader's Notes

    Reader’s Notes VCX V7111 Fast Track Installation Guide...
  • Page 18 VCX V7111 Fast Track Installation Guide...

  • Page 19: Chapter 3: Cabling The Vcx V7111

    3: C VCX V7111 HAPTER ABLING THE Table 8 on page 22 for the cabling procedure for the VCX V7111. VCX V7111 Rear Panel Connectors 2FXS Rear Panel Connectors Figure 5 Figure 5 Legend Table 4 Power Supply Socket 10/100 Base-T RJ-45 Port...
  • Page 20 4FXO and 4FXS Rear Panel Connectors Figure 6 Figure 6 Legend Table 5 Power Supply Socket 10/100 Base-T RJ-45 Port Four RJ-11 FXS/FXO Ports RS-232 Port Grounding Screw Label ‘FXS’ or ‘FXO’ VCX V7111 Fast Track Installation Guide...
  • Page 21 Label ‘FXS’ or ‘FXO’ The RJ-45 port (Eth 1) on the 4FXO and 8FXO rear panel is inverted on the 4FXS and 8FXS. The label on the rear panel also distinguishes FXS from FXO devices. VCX V7111 Fast Track Installation Guide...

  • Page 22: Cables And Cabling Procedure

    50-Pin Telco for 1 to 24 Analog Lines Two 10/100 Base-T RJ-45 Ports Grounding Screw RS-232 Port Cables and Cabling Procedure Cable your VCX V7111 according to each section of Table Cables and Cabling Procedures Table 8 Cable Cabling Procedure...
  • Page 23 This is mandatory for all installations that require separate grounding or correct surge protection. AC Power cable Connect the VCX V7111 100–250V~ 50–60 Hz power socket to the mains. RJ-45 Ethernet Connector Pinouts Figure 9...
  • Page 24 ANALOG LINES 1-20 RS-232 Data Cntrl Ready 1 2 3 4 5 Rear View CONFIG 100 - 250V~ Eth 1 Eth 2 50 - 60Hz 2A Grounding Strap 50-pin female Telco connector RS-232 Cable VCX V7111 Fast Track Installation Guide...

  • Page 25: Installing The Life Line

    “Downloading Software Updates to the VCX V7111”, on page 36. Life Line Pinout and RJ-11 Connector for the 2FXS, 4FXS, and 8FXS Figure 13 1 2 3 4 Life Line Tip Ring Life Line Ring VCX V7111 Fast Track Installation Guide...
  • Page 26 4FXS Life Line Setup Figure 14 VCX V7111 Fast Track Installation Guide...

  • Page 27: Powering Up The Vcx V7111

    Any malfunction changes the Ready LED to red (see “Chapter 6: Monitoring the VCX V7111 “ on page 45 for details on the VCX V7111 LEDs). You are now ready to get started with your VCX V7111 (Chapter 4). VCX V7111 Fast Track Installation Guide...

  • Page 28: Reader's Notes

    Reader’s Notes VCX V7111 Fast Track Installation Guide...

  • Page 29: Chapter 4: Getting Started

    Correlating PC/VCX V7111 IP Address and Subnet Mask Before using your web browser to access the VCX V7111 device’s embedded web server, change your PC’s IP address and subnet mask to correspond with the VCX V7111 factory default IP address and subnet mask, shown in Table 11.

  • Page 30: Accessing 3Com Embedded Web Server

    Note that the User Name and Password fields are case-sensitive. Click OK. The Quick Setup screen appears, as shown in Figure 16 (SIP). Setting the VCX V7111 IP Address / Subnet Mask To set the VCX V7111 IP address /subnet mask: Using the Quick Setup screen in “Provisioning SIP...

  • Page 31: Restoring Your Pc's Ip Address / Subnet Mask

    Note and retain the IP address and subnet mask you assign the VCX V7111. Do the same when completing the User Name and Password fields (see “Accessing 3Com Embedded Web Server” on page 30 ). If the embedded web server is...

  • Page 32: Provisioning Sip Parameters

    Figure 16 Under SIP Parameters, enter the VCX V7111 domain name in the Gateway Name field (Figure 16). If the field is not specified, the VCX V7111 IP address is used instead (default). Set the Working with Proxy field to Yes or No.
  • Page 33 Set the Enable Registration field to Yes or No. No — The VCX V7111 does not register to the proxy (default). Yes — The VCX V7111 registers to the proxy at power up by sending a register request for each channel.
  • Page 34 LED lights up. Dial 2101; after dialing the last digit, the data LED begins blinking (indicating traffic) and phone 2101 rings. The prefixes you choose must differentiate the VCX V7111 devices from each other to ensure correct routing. In the example, using the first digit (2) does not differentiate the devices, thus two digits of the phone number are used.

  • Page 35: Monitoring Channels / Channel Status

    (active connection), or Handset Off (off-hook) channels. Channels Status Screen Figure 18 Click the numbered icon of the specific channel whose detailed status you need to check/monitor; the channel-specific Channel Status screen opens, shown in Figure 19. VCX V7111 Fast Track Installation Guide...

  • Page 36: Downloading Software Updates To The Vcx V7111

    VCX V7111 to another. Downloading Software Updates to the VCX V7111 You can download the software for your VCX V7111 using the embedded web server. VCX V7111 software includes the following files: The *.CMP file — The main software image file. For example, download the file to change the software version.
  • Page 37 After updating the *.CMP file, an automatic reset takes place. After updating any of the other files, click Reset and then Restart. Wait for the VCX V7111 to reset. After self- testing, the Ready and LAN LEDs on the front panel light green. Any malfunction causes the Ready LED to change to red.

  • Page 38: Changing The Password

    (Figure 21). Enter a new password in the New Password and Confirm Password fields. Changing Password Figure 21 Click Change Password. Click Reset and then Restart; wait for the VCX V7111 to reset. VCX V7111 Fast Track Installation Guide...

  • Page 39: Reader's Notes

    Reader’s Notes VCX V7111 Fast Track Installation Guide...
  • Page 40 VCX V7111 Fast Track Installation Guide...

  • Page 41: Chapter 5: 4Fxo: Ip To Enterprise Pbx Example

    B calling A scenario (One-stage dialing set in the INI File) User B off-hooks the phone, hears the 4FXS device’s dial tone, and dials 4247. The 4FXS device routes the call to the 4FXO which dials it to the 3Com VCX, which routes it to User A’s extension.
  • Page 42 4FXO: IP to 3Com VCX Example Figure 22 VCX V7111 Fast Track Installation Guide...

  • Page 43: Reader's Notes

    Reader’s Notes VCX V7111 Fast Track Installation Guide...
  • Page 44 VCX V7111 Fast Track Installation Guide...

  • Page 45: Chapter 6: Monitoring The Vcx V7111

    6: M VCX V7111 HAPTER ONITORING THE VCX V7111 Front Panel LEDs Definition of VCX V7111 Front Panel LED Indicators Table 12 Type Color State Definition Ready Device Green Device powered, self-test OK Status Orange Blinking Software loading/Initialization Malfunction Ethernet...
  • Page 46 VCX V7111 Front Panel LEDs Figure 23 V7111 Analog Gateway ™ 8 Channels (FXS) Figure 23 Legend Table 13 Channels # 1-8 Data Control Ready VCX V7111 Fast Track Installation Guide...

  • Page 47: Vcx V7111 Rear Panel Leds

    VCX V7111 Rear Panel LEDs Definition of VCX V7111 Rear Panel LED Indicators Table 14 Label Type Color State Definition ETH-1 Ethernet Yellow Ethernet port receiving data Status Collision Ethernet LEDs are located within the RJ-45 socket. VCX V7111 Fast Track Installation Guide...

  • Page 48: Reader's Notes

    Reader’s Notes VCX V7111 Fast Track Installation Guide...

  • Page 49: Appendix A: Obtaining Support For Your 3C Om Products

    To take advantage of warranty and other service benefits, you must first register your product at: http://eSupport.3com.com/ 3Com eSupport services are based on accounts that are created or that you are authorized to access. Solve Problems Online 3Com offers these support tools: 3Com Knowledgebase —...

  • Page 50: Access Software Downloads

    3Com as a separately ordered product. Separately orderable software releases and licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller.
  • Page 51 To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender's expense.
  • Page 52 English speakers in Latin America, send e-mail to: lat_support_anc@3com.com US and Canada — Telephone Technical Support and Repair All locations: Network Jacks; Wired or Wireless Network Interface Cards: 1 847-262-0070 All other 3Com products: 1 800 876 3266 VCX V7111 Fast Track Installation Guide...

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