Logging ..................................................................................................................................134
Setting ES Logging Levels ..................................................................................................134
Advanced Settings ..................................................................................................................136
Setting Timeout Periods.....................................................................................................136
Finding Endpoints ...................................................................................................................140
Managing Endpoints................................................................................................................143
Having Endpoints Retested ................................................................................................151
Additional Information .............................................................................................................151
Chapter 5: End-user Access ......................................................................................................... 153
Test Methods Used .................................................................................................................153
Agent Callback..................................................................................................................153
Endpoints Supported ...............................................................................................................154
Browser Version ......................................................................................................................155
Firewall Settings .....................................................................................................................156
Managed Endpoints...........................................................................................................156
Unmanaged Endpoints.......................................................................................................156
Windows Endpoint Settings......................................................................................................156
Agent-based Test Method...................................................................................................157
Ports Used for Testing .................................................................................................157
Windows Vista Settings ................................................................................................157
Agentless Test Method.......................................................................................................157
Ports Used for Testing .................................................................................................168
ActiveX Test Method..........................................................................................................170
Ports Used for Testing .................................................................................................170
Windows Vista Settings ................................................................................................170
Mac OS X Endpoint Settings ....................................................................................................170
Ports Used for Testing .......................................................................................................170
6
Sentriant AG Software Users Guide, Version 5.3