Automated And Manual Repair; Targeted Reporting; Technical Support; Table 2: Sentriant Ag Technical Support - Extreme Networks Sentriant AG Software User's Manual

Introduction
Key features include:
Flexible enforcement options—Grant or quarantine access criteria is designated by the
●
administrator and driven by the criticality of selected tests and corporate security standards.
Manual overrides—Administrators can retest, quarantine, or grant access to endpoints on demand.
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User notifications—Users of non-compliant endpoints receive immediate notification about the
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location of the endpoint deficiencies, as well as step-by-step information about implementing the
corrections to achieve compliance.
Administrator notifications—Administrators receive a variety of notifications and alerts based on
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testing and access activity.
Graduated enforcement—Allows controlled system rollout.
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Automated and Manual Repair

Self-remediation—End-users are notified of where their endpoints are deficient and provided with
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remediation instructions.
Access grace period—Non-compliant endpoints are granted access for a temporary, administrator-
●
defined period to facilitate remediation.
Patch Management—Sentriant AG can integrate with patch management software, automating the
●
process to get an endpoint updated and on the network.

Targeted Reporting

Sentriant AG reports provide concise security status information on endpoint compliance and access
activity. Specific reports are available for auditors, managers, and IT staff members.
For more information, see

Technical Support

Table 2 lists the available technical support options.

Table 2: Sentriant AG Technical Support

Option
Email
Technical
Assistance
Center (TAC)
Call Technical
Assistance
Center (TAC)
Web support
30
"Reports" on page
Contact
support@extremenetworks.com
(800) 998-2408
http://
www.extremenetworks.com/
services/resources/
287.
Hours
Seven days a week
24x7x365
Seven days a week
24x7x365
Sentriant AG Software Users Guide, Version 5.3