Personal Voicemail Remote Operations - AT&T SB67040 User Manual

Personal Voicemail Remote Operations

Remote access allows you to listen to Personal Messages or change the recorded greeting when you are away from work. Follow
the voice prompts and press the appropriate dial-pad keys to navigate through the system. The voice prompts in a menu list are
repeated three times with a 5-second pause between. After three times with no action, the voice says "Goodbye" and the remote
call is disconnected.
Listening to the time/date stamp information of a message does not count as listening to the message. If you access the Voicemail
through remote access and skip to another message while the time or date is playing, the message is still considered new.
You cannot remotely access Group Mailboxes.
To access Voicemail remotely:
1. Dial your company phone number.
2. After the call is answered, enter your extension number.
3. Immediately press the star twice (
4. Enter your user password (if you have created one), then enter pound (#) to listen to your messages.
Even if you have not created a password, you must still enter the pound (#) after entering nothing for your password. See
"To access Voicemail remotely – listen to messages:" on page 168.
You need to get to your Personal Mailbox to access your messages remotely. If Call Forward All or Call Forward–No
Answer is on and set to an extension or an outside line, or if Auto Answer is on, remote access to Voicemail is not
supported as calls do not access your mailbox.
Voicemail
Synapse User's Guide
). You will hear, "Enter your access code, followed by the pound sign."
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