AT&T SB67040 User Manual page 264

Symptom
Changes made to System
Configuration from WebUI
are not saved.
Changes I make to the T1
Settings WebUI screen do
not change the system.
An extension number was
not changed correctly.
Troubleshooting
Synapse User's Guide
Probable Cause
More than one person is
using the WebUI to change
System Configuration at the
same time.
must be pressed on
each screen to confirm the
changes.
Pressing alone may
not perform the needed
reset of the T1 Gateway.
That extension may have
been on a call while the
extension number was
changed in the WebUI, or
someone tried to change the
extension number to a
number that was already
being used.
Corrective Action
Make sure only one person logs on as the administrator
at a time.
Press on each screen to confirm the changes.
After you make changes to the T1 Settings WebUI screen
and press , press the T1 Gateway RESET button for
less than five seconds or remove and restore AC power to
the T1 Gateway.
Pressing the RESET switch for more than five
seconds will erase all data and settings.
Change the extension number again. Make sure no one is
using that extension while you are changing its settings.
Make sure that new extension number is not already being
used.
264
General Troubleshooting