AT&T SB67040 User Manual page 320

Symptom
For OHP equipment connected to an FXS port, this Troubleshooting refers to the ATA front-panel FXS LED for the FXS port you
are using for the OHP equipment. When the equipment is properly installed, and everything is configured correctly, this is the
behavior of these LEDs:
OFF: There is no paging activity.
Flashing GREEN: A user has initiated a page
Solid GREEN: A device other than an OHP (such as a fax machine) is connected to the FXS port and has gone off hook.
We also use these LEDs to help diagnose problems.
With multi-zone paging,
paging all extensions does
not does not broadcast over
my OHP equipment.
Multi-zone OHP is not
working.
Troubleshooting
Synapse User's Guide
Probable Cause
Multi-Zone OHP Connected to an FXS Port
Multi-zone OHP can not be
paged at the same time as
Desksets.
Inconsistent configuration.
Corrective Action
To page the OHP, the user must select the Overhead
Paging zone from the Deskset Paging Zones selection
screen. Selecting any other zone will not page the OHP
system, even if paging zones did include Overhead Page
prior to changing Paging System Type to multi-zone.
Verify the Multi-Zone WebUI configuration:
a. As administrator, log into the WebUI.
b. Click System Settings –> Overhead Paging.
Verify that Paging is set to Enable.
c.
d. Verify that the Paging System Type is set to Multi
Zone.
e. Verify that Select Paging Port is set to an FXS port
and that your OHP system is physically plugged into
that FXS port.
f. Click .
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ATA OHP Troubleshooting