AT&T SB67040 User Manual page 321

Symptom
Multi-zone OHP is not
working and the FXS LED
(right of the ATA LCD screen)
for the FXS port that is used
for the OHP equipment is
OFF.
Multi-zone OHP is not
working and the FXS LED
(right of the ATA LCD screen)
for the FXS port that is used
for the OHP equipment is
solid GREEN.
Troubleshooting
Synapse User's Guide
Probable Cause
The OHP can not be paged a
the same time as the
Desksets.
There may be a problem with
the paging equipment or its
setup.
There may be a problem with
the paging zone setup.
There may be a problem with
the connection between the
FXS port and the OHP
system.
No signal is detected.
Inconsistent configuration.
A device other than an OHP
(such as a fax machine) is
connected to the FXS port
and has gone off hook.
Corrective Action
Page the Desksets and OHP separately.
Verify your paging equipment configuration. Check to see
if the OHP system has settings that need to be adjusted
to work with Synapse. Refer to your paging equipment
documentation or to your installer.
Verify that the paging zone you are paging is Overhead
Paging.
Ask the system administrator to verify the connection
between the FXS port and your OHP system.
There is no signal when no one is paging.
Verify that your paging equipment is connected to FXS 1
or FXS 2. If not, connect it, and check your OHP
equipment connections.
Ask the system administrator to verify the WebUI
configuration.
Refer to your OHP product documentation for installation
and configuration instructions.
Ask the system administrator to verify the WebUI
configuration.
321
ATA OHP Troubleshooting