AT&T SB67040 User Manual page 299

Symptom
Handset continuously
displays Searching for
Deskset....
Caller ID is not working.
Troubleshooting
Synapse User's Guide
Probable Cause
The Handset is out of range
or not registered.
Your organization does not
subscribe to this service or
you have DSL phone lines
without filters installed.
Corrective Action
Verify that the Deskset is powered and fully functional. If
the Deskset has no AC power, the Handset will not work.
The Handset may be out of range of the Deskset; move
closer.
The Handset may have been deregistered when the
Deskset was upgraded or reset. Deregister the Handset at
the Handset; then, at the Deskset, register the Handset
again:
On the Handset, press OPTIONS -> Settings –>
Deregister.
On the Deskset, press MENU –> User Settings ->
Cordless Settings –> Handset –> Register.
Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
The caller must be calling from an area that supports
caller ID.
Both you and your caller's telephone companies must use
caller ID compatible equipment.
If you have DSL phone lines, make sure you have a DSL
filter plugged in between each DSL line and the wall jack.
299
Cordless Handset Troubleshooting