Windows - Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual

Lines similar to the following are displayed:
root 3259 30290
108 5525 1
108 5526 5525
5 Verify that the Tomcat service is running by entering the following command:
ps -ef | grep catalina.base
Lines similar to the following are displayed:
root 3506 30290
novlwww 5574
bin/java -Djava.util.logging.config.file=/var/opt/novell/tomcat5/conf/
logging.properties -server -Xmx1024m -Xms512m -Xss128k -
XX:+UseConcMarkSweepGC -Dsun.net.client.defaultConnectTimeout=29000 -
Dsun.net.client.defaultReadTimeout=28000 -Dnids.freemem.threshold=0 -
Djavax.net.ssl.sessionCacheSize=10000 -
Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -
Dorg.apache.jasper.compiler.Parser.STRICT_QUOTE_ESCAPING=false -
Djava.endorsed.dirs=/var/opt/novell/tomcat5/common/endorsed -classpath /
opt/novell/jdk1.6.0_18/lib/tools.jar:/var/opt/novell/tomcat5/bin/
bootstrap.jar -Dcatalina.base=/var/opt/novell/tomcat5 -Dcatalina.home=/
var/opt/novell/tomcat5 -Djava.io.tmpdir=/var/opt/novell/tomcat5/temp
org.apache.catalina.startup.Bootstrap start
6 Verify that the JCC service is running by entering the following command:
ps -ef | grep /opt/novell/devman/jcc/conf/run.sh
Lines similar to the following are displayed:
root 3777 30290
root 5506 1
When you are familiar with the services, you can use the following command to display
information about all the services:
ps -ef | egrep "novell-activemq"|novell-agscd|/opt/novell/devman/jcc/conf/
run.sh|catalina.base|httpd"
7 If one or more services are not running, use the following commands to start the services:
/etc/init.d/novell-jcc start
/etc/init.d/novell-apache2 start
/novell-agcsd start
/novell-activemq start
/tomcat5 start
8 If a service won't start, view the log files to determine the cause. See the following:
Section 8.6, "Solving Apache Restart Issues," on page 254
Section 8.1.2, "The Access Gateway Service Log Files," on page 246

8.2.2 Windows

1 Log in to the machine as the administrator.
2 Click Control Panel > Administrative Tools > Services.
3 Ensure that the following services are running:
ActiveMQ
0 12:56 pts/0 00:00:00 egrep novell-agscd
0 May11 ? 00:00:00 /opt/novell/ag/bin/novell-agscd -d
0 May11 ? 00:00:09 /opt/novell/ag/bin/novell-agscd -d
0 12:59 pts/0
1 0 May11 ?
0 13:03 pts/0 00:00:00 egrep /opt/novell/devman/jcc/
0 May11 ? 00:00:00 /bin/bash /opt/novell/devman/jcc/
00:00:00 egrep catalina.base
00:30:51 /opt/novell/jdk1.6.0_18/jre/
conf/run.sh
conf/run.sh
Troubleshooting the Access Gateway Service 249