Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual page 154

DNS Resolver Initialization Failure (2 minutes): (Access Gateway Appliance) Generated
when the DNS resolver initialization fails.
Failure in Audit, Stopping Services: Generated when the audit server has failed, and the
Access Gateway has been configured to stop services.
To configure the Access Gateway to continue when auditing services are not available, click
Auditing > Novell Auditing, deselect the Stop Services on Audit Server Failure option, then
click Apply.
Failure in Audit, Will lose events, but continuing services: Generated when the audit agent
has failed. The Access Gateway continues to run, but no audit events are generated.
As a workaround while solving this problem, you can enable proxy service logging (see
Section 4.3, "Configuring Logging for a Proxy Service," on page 131). The common and
extended log files provide some details on the HTTP traffic.
If you do not want the Access Gateway to run without generating events, you need to manually
shut down the Access Gateway.
Failure in Audit, Server is offline: Generated when the audit agent is unable to contact the
audit server. When this condition occurs, the audit agent uses local caching for the audit events.
Do not allow this condition to continue indefinitely. The Access Gateway soon reaches the
limits of its local cache. If this happens, events can be lost and the Access Gateway might need
to stop services.
For troubleshooting information, see "Troubleshooting Novell Audit" (http://www.novell.com/
documentation/novellaudit20/novellaudit20/data/al0lh30.html) in the Novell Audit
Administration Guide (http://www.novell.com/documentation/novellaudit20/novellaudit20/
data/bookinfo.html).
3 Select where you want the alerts sent:
Send to Device Manager: Select this option to send alerts to the Administration Console.
Send to SNMP: (Access Gateway Service) Select this option to send alerts to an SNMP server.
To configure the SNMP server, click the Send to SNMP link. For configuration information, see
"SNMP Profile" on page 155.
Send to Log File: Select this option to send alerts to a log file. To send alerts to a log file, click
New, specify a name for the log profile, then click OK. For configuration information, see
"Configuring a Log Profile" on page 155.
To enable a log profile, select the profile, then click Enable.
To disable a log profile, select the profile, then click Disable.
To delete a log profile, select the profile, then click Delete. Click OK in the confirmation dialog
box.
Send E-mail Notifications: Select this option to send alerts through e-mail notifications. To
enable e-mail notification click New, specify a name for the e-mail profile, then click OK. For
configuration information, see "Configuring an E-Mail Profile" on page 156.
To enable an e-mail profile, select the profile, then click Enable.
To disable an e-mail profile, select the profile, then click Disable.
To delete an e-mail profile, select the profile, then click Delete. Click OK in the confirmation
dialog box.
154 Novell Access Manager 3.1 SP2 Access Gateway Guide