Apache Logging Options For The Gateway Service - Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual

Proxy Service: This component runs as an instance of Apache and is responsible for controlling
access to the configured protected resources on the Web servers. Low-level errors are reported in the
Apache logs. Some higher-level errors are also reported to the files in the
directory.
ESP: The Embedded Service Provider is responsible for handling all communications with the
Identity Server and is responsible for the communication that verifies the authentication credentials
of users. Log entries for this communication process, including errors, are logged in the
catalina.out
ActiveMQ: This module is used for real-time communication between the Administration Console
and the Proxy Service. Errors generated from the Gateway Manager to the ActiveMQ module are
logged to the Tomcat logs. Errors generated from the Proxy Service to the ActiveMQ module are
logged to the Apache error logs.
JCC: The Java Communication Controller is the interface to the Administration Console. It handles
health, statistics, configuration updates, and purge cache requests from the Administration Console.
It is also responsible for certificate management. Errors generated between the JCC module and the
Gateway Manager are logged to the
Administration Console and the JCC module are logged to the
Gateway Manager: This module is responsible for handling communication from JCC to the Proxy
Service. It also writes the configuration commands to the Apache configuration files and the Proxy
Service configuration file on disk. Errors generated while performing these tasks are logged to the
ags_error.log
User Session Cache: The Linux Access Gateway Service has one additional module, a User
Session Cache module. This module is responsible for managing user information across all Proxy
Service processes. Any errors generated by this module are logged to the Apache error logs.
For more information about these various log files, see the following:
Section 8.1.1, "Apache Logging Options for the Gateway Service," on page 244
Section 8.1.2, "The Access Gateway Service Log Files," on page 246

8.1.1 Apache Logging Options for the Gateway Service

The Proxy Service module of the Access Gateway Service is built on top of Apache as an Apache
application. This module handles the browser requests for access to resources and is responsible for
sending authorized requests to the Web servers. Entries for these events are logged to the Apache log
files.
If the Access Gateway Service log files do not contain enough information to solve a problem (see
Section 4.2, "Access Gateway Service Logs," on page
the Apache log files. These files are located in the following directory:
Linux:
/var/log/novell-apache2/
Windows:
For more information, see the following sections:
"Ignoring Some Standard Messages" on page 245
"Modifying the Logging Level for the Apache Logs" on page 245
244 Novell Access Manager 3.1 SP2 Access Gateway Guide
file and the
stdout.log
file.
C:\Program Files\Novell\apache\logs\
file.
file. Errors generated between the
ags_error.log
126), you might want to view the contents of
amlogging/logs
file
jcc-0.log.x