Useful Troubleshooting Tools For The Access Gateway Service; Tools For The Windows Access Gateway Service - Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual

Windows
Use the following steps to disable debug mode:
1 Click Control Panel > Administrative Tools > Services.
2 Right-click the Apache 2.2 service, then select Stop.
3 Right-click the service, then click Properties.
4 In the Start parameters box, remove
-D allowServerDebug
5 Click Start.
8.4 Useful Troubleshooting Tools for the Access
Gateway Service
Table 8-1 describes some of the tools available in the Administration Console for solving potential
problems:
Useful Tools for Windows and Linux
Table 8-1
Tool
Re-push Current Configuration
Health icon
There are also tools available for specific platforms:
Section 8.4.1, "Tools for the Windows Access Gateway Service," on page 252
Section 8.4.2, "Tools for the Linux Access Gateway Service," on page 253

8.4.1 Tools for the Windows Access Gateway Service

The Windows operating system has the following tools that can help you determine the cause of a
problem.
Tool
Task Manager
Control Panel > Administrative
Services > Services
252 Novell Access Manager 3.1 SP2 Access Gateway Guide
Description
If you have an Access Gateway that does not seem to be using
the current configuration, you can use the Administration Console
to push the current configuration to the Access Gateway. Click
Auditing > Troubleshooting. In the Current Access Gateway
Configuration section, select an Access Gateway, then click Re-
push Current Configuration.
In the Administration Console, click the Health icon to view details
about the health of the Access Gateway. For more information,
see Section 4.8.2, "Monitoring the Health of an Access Gateway,"
on page 158.
Description
Use this utility to check resources available on the system.
Use this utility to stop and start services.