Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual page 160

Service Category
Embedded Service Provider Configuration:
Indicates whether the Access Gateway has been
configured to trust an Identity Server and whether
that configuration has been applied.
At least one Identity Server must be configured and
set up as a trusted authentication source for the
Access Gateway.
A green status indicates that a configuration has
been applied; it does not indicate that it is a
functioning configuration.
Configuration Datastore: Indicates whether the
configuration datastore is functioning correctly.
Clustering: Indicates whether all the cluster
members are active and processing requests.
Signing, Encryption and SSL Connector Keys:
Indicates whether these keystores contain valid a
key.
System Incoming and Outgoing HTTP
Requests: Appears when throughput is slow. This
health check monitors incoming HTTP requests,
outgoing HTTP requests on the SOAP back
channel, and HTTP proxy requests to cluster
members. If one or more requests remain in the
queue for over 2 minutes, this health check
appears.
TCP Listener(s): Indicates whether the listening
port for the Embedded Service Provider is healthy.
Embedded Service Provider's Trusted Identity
Provider: Indicates whether the configuration that
the Access Gateway trusts has been configured to
contain at least one Identity Server.
Audit Logging Server: Indicates whether the audit
agent is functioning and able to log events to the
auditing server.
Auditing must be enabled on the Identity Server to
activate this health check (click Devices > Identity
Servers > Edit > Logging).
160 Novell Access Manager 3.1 SP2 Access Gateway Guide
If Not Healthy
See "Configuring an Identity
Access Manager 3.1 SP2 Identity Server Guide
information on configuring an Identity Server.
See Section 1.1, "Managing Reverse Proxies and
Authentication," on page 14
assigning an Identity Server configuration to the
Access Gateway.
Restore the configuration datastore. See
the Configuration Datastore" in the
Manager 3.1 SP2 Administration Console
Restart the cluster members that are not active or
remove them from the cluster.
Click Access Gateways > Edit > Service Provider
Certificates and replace any missing or expired
keys.
Verify that all members of the cluster have sufficient
bandwidth to handle requests. If a cluster member
is going down, the problem resolves itself as other
members of the cluster are informed that the
member is down.
If a cluster member is slow because it doesn't have
enough physical resources (speed or memory) to
handle the load, upgrade the hardware.
Restart the Access Gateway.
Modify the Identity Server configuration and add an
Identity Server. See "Assigning an Identity Server
to a Cluster Configuration" in
Manager 3.1 SP2 Identity Server
Configure the Access Gateway to trust an Identity
Server configuration. See
Reverse Proxies and Authentication," on page
Check the network connection between the Identity
Server and the auditing server.
See "Troubleshooting Novell Audit" (http://
www.novell.com/documentation/novellaudit20/
novellaudit20/data/al0lh30.html).
Server" in the Novell
for
for information on
"Repairing
Novell Access
Guide.
theNovell Access
Guide.
Section 1.1, "Managing
14.