Configuring A Log File For Troubleshooting Form Fill - Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual

Info: Logs informational events such as configuration changes, startups, and shutdowns that
complete successfully. If the event generates any type of error, warning, or severe message,
these messages are not logged.
Debug: Logs messages that include additional information useful to Novell Support and
Engineering.
Error: Logs events that error conditions generate.
Trace: Logs messages that are useful to Novell Engineering.
Severe: Logs serious failures that can cause system processing to fail.
5 To specify the event types to include and the information level, click Advanced Log Level
Options, then select one or more of the following. To view and select specific events for a
category, use the arrow icons to expand the lists. For a description of a specific event, mouse
over the event.
URL Request Processing: Logs information about how the requested URL was processed.
Authorization Processing: Logs information about the authorization processing. Error events
need to be resolved for the system to operate properly.
Identity Injection Processing: Logs information about the processing of Identity Injection
policies. Error events need to be resolved for the system to operate properly.
Form Fill Processing: Logs information about the processing of Form Fill policies. Error
events need to be resolved for the system to operate properly.
Web Server Communication: Logs information about the Identity Injection parameters and
Form Fill parameters sent to the Web servers.
Administration Request Processing: Logs information about commands. Error events need
to be resolved for the system to operate properly.
Statistics: Logs information about the processing of statistic requests. Error events need to be
resolved for the system to operate properly.
Health: Logs information about the health checks that the Access Gateway Service performs.
Error events need to be resolved for the system to operate properly.
Alerts Processing: Logs information about the alerts that the Access Gateway Service
generates.
Configuration Processing: Logs information about configuration changes. Error events need
to be resolved for the system to operate properly.
Initialization/Termination Processing: Logs information about the startup and shutdown
procedures of the Access Gateway. Error events need to be resolved for the system to operate
properly.
6 Click OK.
7 Click Servers, then update the Access Gateway.

4.2.5 Configuring a Log File for Troubleshooting Form Fill

The following procedure explains how to use the logging feature of the Access Gateway Service to
troubleshoot a single feature, such as Form Fill. The filter is configured to log the Form Fill
information that is generated as the Access Gateway Service processes Form Fill policies. These
entries are logged to a single file.
1 In the Administration Console, click Devices > Access Gateways > Edit > Logging.
130 Novell Access Manager 3.1 SP2 Access Gateway Guide