Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual page 230

Event Log
By default the event log size is 15 MB. The size of event log can be controlled by configuring the
required event log size in the
directory. For example, if you specify 350 in the file, the Access Gateway can have an
novell
event log of 350 MB. This file should contain only the file size information, without any other
characters or new lines.
The procedure for obtaining the event log depends upon the build type:
"Event Log for a Production Build" on page 230
"Event Log for a Debug Build" on page 230
Event Log for a Production Build
To get the event log for the production build:
1 Log in as the
2 To disconnect all instances of Access Gateway, enter the following command:
/etc/init.d/novell-vmc stop
3 Enter the following command to change the root environment:
chroot /chroot/lag
4 To start the process, enter the following command:
gdb /opt/novell/bin/ics_dyn 2>/var/log/ics_dyn.log
5 At the GDB prompt, run the following command:
run -m <memory>
Replace <memory> with the percentage of total memory to be used for the ics_dyn process.
You should set this value between 20 to 30 per cent.
6 Repeat the scenarios to reproduce the issue:
6a If you are trying to reproduce the proxy crash, you see the GDB prompt as soon as the
crash is reproduced.
6b If you are trying to reproduce a functionality issue, press Crtl+C to enter the GDB prompt
as soon as the issue is reproduced.
For a list of commands that can be entered in the debugger, see
Commands" on page
7 To save event logs to a file, enter the following command:
d ,save 1
This stores all the events in the
<pid>all_events.0.txt
8 Tar or zip this file and send it to Novell Support.
Event Log for a Debug Build
To get the event log:
1 Log in as the
2 To stop all instances of Access Gateway, enter the following command:
230 Novell Access Manager 3.1 SP2 Access Gateway Guide
eventlogsize.cfg
user.
root
231.
/chroot/lag/opt/novell/debug/
file.
user.
root
file, located at the
/chroot/lag/etc/opt/
"Useful Debugger