3 Search for a connection message. If the service is unavailable, the file contains messages
similar to the following:
ERROR Connection FAILED with peer
7.7.3 Authentication Issues
"User Details" on page 235
"Error Codes" on page 237
User Details
To check details about the users logged in to the Access Gateway:
1 To access the console, enter the following command:
netcat localhost 2300
2 Press Enter at the
Please enter terminal type
This displays the Access Gateway console screens.
3 Enter the Proxy Console option number at the Pick a Screen prompt.
The Access Gateway Console screen is displayed.
4 To select the Identity Agent Console option, enter the option number at Enter Option.
prompt.
Troubleshooting the Access Gateway Appliance 235