Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual page 161

Service Categories of the Access Gateway Service
Service Category
Reverse Proxy - <Proxy Service Name>: Indicates
the general health of all configured proxy services. A
separate row is created for each proxy service.
AGM - Configuration: Indicates whether all
configuration changes have been applied.
TCP Listener - <IP Address:Port>: Indicates
whether the Access Gateway Service is listening on
the specified port. A separate row is created for each
port the Gateway Service is configured to listen on.
ApacheGateway.log: Appears when the Access
Gateway Service is not healthy. It displays the latest
error from the Apache
error.log
Embedded Service Provider Configuration:
Indicates whether the Access Gateway has been
configured to trust an Identity Server and whether
that configuration has been applied.
At least one Identity Server must be configured and
set up as a trusted authentication source for the
Access Gateway.
A green status indicates that a configuration has
been applied; it does not indicate that it is a
functioning configuration.
Configuration Datastore: Indicates whether the
configuration datastore is functioning correctly.
Clustering: Indicates whether all the cluster
members are active and processing requests.
If Not Healthy
Check the health of the Web server.
Do the following:
To re-push the current configuration, click
Auditing > Troubleshooting, select the
gateway from the list of the Current Access
Gateway Configurations, then click Re-push
Current Configuration.
To revert to last applied configuration, click
Devices > Access Gateways > Edit, then
click Revert.
If these options do not fix the problem, view the
Apache
The file is located in the following directory:
Linux: /var/log/novell-apache2/
Windows:
Files\Novell\apache\logs\
Restart the Apache service.
For more information about the problem, view the
error.log
file.
Linux: /var/log/novell-apache2/
Windows:
Files\Novell\apache\logs\
See "Configuring an Identity
Access Manager 3.1 SP2 Identity Server Guide
for information on configuring an Identity Server.
See Section 1.1, "Managing Reverse Proxies and
Authentication," on page 14
assigning an Identity Server configuration to the
Access Gateway.
Restore the configuration datastore. See
"Repairing the Configuration
Novell Access Manager 3.1 SP2 Administration
Console
Restart the cluster members that are not active or
remove them from the cluster.
file to discover the cause.
error.log
\Program
file in the following directory:
\Program
Server" in the
for information on
Datastore" in the
Guide.
Access Gateway Maintenance 161
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