Connection And Authentication Issues; Connection Details; Network Socket Issues - Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual

7.7 Connection and Authentication Issues

This section provides various troubleshooting scenarios and frequently asked questions that you
might encounter while using the Access Gateway, and suggests appropriate actions.
Section 7.7.1, "Connection Details," on page 234
Section 7.7.2, "Network Socket Issues," on page 234
Section 7.7.3, "Authentication Issues," on page 235

7.7.1 Connection Details

To obtain connection information:
1 Log in as the
2 At the bash prompt, enter one of the following
Command
netstat -anp
netstat -s -t

7.7.2 Network Socket Issues

This section lists various issues related to network sockets and provides information on how to
verify bind and connection issues:
"Socket Listener Bind" on page 234
"Issues with Outgoing Connections" on page 234
Socket Listener Bind
To verify whether the socket listener is bound to the required port:
1 Log in as the
2 At the bash prompt, enter the following command:
netstat -anp | grep LISTEN
All ports are displayed.
3 Search for the desired port.
If the required port is not visible in the list, a bind failure has occurred.
Issues with Outgoing Connections
To verify that the Access Gateway is able to make outbound connections:
1 Log in as the
2 At the bash prompt, view the following log file:
/var/log/ics_dyn.log
234 Novell Access Manager 3.1 SP2 Access Gateway Guide
user.
root
Details
Provides the connection information
Provides the connection statistics
user.
root
user.
root
commands:
netstat