Viewing The Logged Apache Errors; Viewing The Errors As Apache Generates Them - Novell ACCESS MANAGER 3.1 SP2 - ACCESS GATEWAY GUIDE 2010 Manual

3 Click OK.
When you return to the Advanced Options page, all options are set to their default values.
4 Click [Name of Reverse Proxy] > [Name of Proxy Service] > Advanced Options.
5 To reset all options to their default value, delete all options from the text box.
6 Click OK.
When you return to the Advanced Options page, all options are set to their default values.
7 Repeat these steps for each proxy service that has advanced options configured.
8 Update the Access Gateway.

8.6.2 Viewing the Logged Apache Errors

Apache generates and logs errors when it fails to start. A summary is displayed on the health page.
1 In the Administration Console, click Devices > Access Gateways > Health.
The page displays a summary of the problem from the Apache error log file. For the Linux
Access Gateway Service, information from the
displayed.
2 To view the entire contents of the Apache error log file, open a terminal window to the Access
Gateway.
3 Change to the following directory and open the Apache error log file.
Linux:
/var/log/novell-apache2
Windows:
\Program Files\Novell\Apache\logs
4 On Linux, also view the contents of the
5 If you still do not have enough information to solve the configuration problem, continue with
Section 8.6.3, "Viewing the Errors as Apache Generates Them," on page

8.6.3 Viewing the Errors as Apache Generates Them

Apache allows only a few errors to be sent to log files. To view all the errors, use the following
procedure to display the errors in a terminal window.
1 Copy the
config.xm
Gateway allows only one XML file to reside in the
Linux:
/var/opt/novell/tomcat5/webapps/agm/WEB-INF/config
Windows:
\Program Files\Novell\Tomcat\webapps\agm\WEB-INF\config
2 Copy the XML file from the
.
config.xml
The file in the
pending
3 (Linux) Change the ownership of the file from
4 Restart Tomcat.
Linux:
/etc/init.d/novell-tomcat5 restart
Windows: Use the following commands:
net stop "Apache Tomcat"
rcnovell-apache2.out
l file in the directory to a temporary location. The Access
current
directory to the current directory and rename it
pending
directory has a long numeric name.
rcnovell-apache2.out
file.
directory.
current
to
root novlwww:novlwww
Troubleshooting the Access Gateway Service 255
file might also be
255.
.