Solving Diskette Problems - Compaq 100eu - All-in-One PC Maintenance & Service Manual

Solving Diskette Problems

Common causes and solutions for diskette problems are listed in the following table.
NOTE: Some computers do not support internal diskette drives. Only USB diskette drives are
supported.
NOTE: You may need to reconfigure the computer when you add or remove hardware, such as an
additional diskette drive. See
Diskette drive light stays on.
Cause
Diskette is damaged.
Diskette is incorrectly inserted.
Drive cable is not properly connected.
Diskette drive cannot write to a diskette.
Cause
Diskette is not formatted.
Diskette is write-protected.
Writing to the wrong drive.
Not enough space is left on the diskette.
Diskette is damaged.
Cannot format diskette.
Cause
Disk may be write-protected.
154 Chapter 11 Troubleshooting Without Diagnostics
Solving Hardware Installation Problems on page 169
Solution
Open My Computer, right-click on the drive and select
Properties, then select the Tools tab. Under Error-
checking click Check Now.
Remove diskette and reinsert.
Reconnect drive cable.
Solution
Format the diskette.
1.
2.
3.
Use another diskette or remove the write protection.
Check the drive letter in the path statement.
1.
2.
Replace the damaged disk.
Solution
Open the locking device on the diskette.
Open My Computer and select the disk (A) drive.
Right-click the drive letter and select Format.
Select the desired options, and click Start to begin
formatting the diskette.
Use another diskette.
Delete unneeded files from diskette.
for instructions.