Perform Administrative Functions; Reset A Site Administrator Password - Cooper WaveLinx Lite User And Programming Manual

User Manual: WaveLinx Lite (4.0)

Perform Administrative Functions

This section describes some of the administrative functions that may be required in the WaveLinx Lite Mobile Application. This includes:

• Reset a site administrator password

• Edit the site details
• Understand site syncing
• Delete a local database
• Transfer site ownership
• Update device firmware
• Update the mobile application
Reset a Site Administrator Password
The WaveLinx Lite Mobile Application can be used to reset the password of a user account.
To reset a password:
1: Ensure that the mobile device has internet access and then launch the WaveLinx Lite Mobile Application from the app icon.
2: When prompted for login, tap 'Forgot Password'.
3: Enter the email associated with the administrator's account.
4: An email verification code will be sent to the provided email address. Enter the provided code, and then tap 'Continue'.
Note: Check the email spam folder if the code is not received or tap 'Resend Code'.
5: Define the new password and confirm.
6: When prompted, login with the user account and new password.
Select 'Forgot Password'
Enter admin account
email, then tap 'Continue'
Enter emailed verification
code, then tap 'Continue'
Enter and confirm new
password
Submit change
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