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Section 3: Features
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answer through a headset.
Note: This feature is not available on all telephones.
Calls may also have special ring tones, depending on distinctive ring values for the lines and the
telephone. Refer to
Configuring handsfree and handsfree answerback
Ensure that handsfree (HF) is enabled for any telephone that you want to allow users to use the
telephone speakers or a headset.
Ensure HF answerback is enabled for any telephone that you want to allow users to answer a call
without picking up the handset. This feature must be enabled if there is a headset.
This feature is set on a per-telephone basis through the Element Manager:
Under Telephony//DN record, select the DN record for the telephone for which you want to
1
enable/disable handsfree.
Click the Capabilities & Preferences tab.
2
In the bottom frame, click on the Capabilities tab.
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Set the Handsfree and HF answerback fields.
4
Handsfree speaker volume: The handsfree speaker volume returns to the telephone volume
default setting after a call is released.
Listen to a call as a group: This feature (FEATURE 802) allows more than one person to listen
to a telephone, without the caller hearing everyone in the group (the handset is offhook).
For general information about how handsfree and mute works, refer to the overview information.
Through the **CONFIG telset interface
Terminals and Sets//Capabilities//Handsfree and HF Answerback
Answering calls not directed to your telephone
There are a number of features you can use to pick up incoming calls that do not come directly to
your line or intercom buttons.
This section contains the following features:
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"Call Queuing" on page 159
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"Programming distinctive ringing" on page
Feature configuration: Answering calls
156.