Nortel BCM50 Release 3.0 SIP Configuration Manual
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Nortel BCM50 Release 3.0 SIP Configuration Manual

Release 3.0 sip for use with at&t ip flexible reach service
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Download this manual See also: Troubleshooting Manual, Configuration Manual
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AT&T IP Flexible Reach Service
Nortel BCM50 Release 3.0 SIP Configuration Guide
AT&T VOIP
Nortel BCM50 Release 3.0 SIP

Configuration Guide

For Use with AT&T
IP Flexible Reach Service
Issue 0.7
12/26/2007
© 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T
logo and all other AT&T marks contained herein are trademarks of AT&T
Intellectual Property and/or AT&T affiliated companies.
All other
marks contained herein are the property of their respective owners.
Issue 0.7
Page 1 of 37

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Summary of Contents for Nortel Nortel BCM50 Release 3.0 SIP

  • Page 1: Configuration Guide

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide AT&T VOIP Nortel BCM50 Release 3.0 SIP Configuration Guide For Use with AT&T IP Flexible Reach Service Issue 0.7 12/26/2007 © 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T...

  • Page 2: Table Of Contents

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide TABLE OF CONTENTS Introduction......................... 4 Pre-IP PBX Configuration Activity ..............4 Customer Questions .................... 4 Trouble Reporting....................5 Document Feedback.................... 5 Document Change History.................. 5 Special Notes ......................7 Overview........................
  • Page 3 AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide TABLE OF FIGURES Figure 1: AT&T IP Flexible Reach Network ..............8 Figure 2: BCM50 Software Version Number..............11 Figure 3: BCM50 Lists of Applied Patches..............12 Figure 4: Available VoIP Trunks..................14 Figure 5: Application Resource availability of SIP (or IP) Trunks ........

  • Page 4: Introduction

    Nortel BCM50 Release 3.0 SIP Configuration Guide 1 Introduction This document provides a configuration guide to assist Nortel Networks BCM50 administrators in connecting to AT&T IP Flexible Reach service via SIP trunks. This document does not describe procedures to configure the BCM50 for advanced functionality.

  • Page 5: Trouble Reporting

    Customer Configuration Guide – Issue number and date 1.3 Trouble Reporting Nortel and AT&T will make every effort to quickly resolve reported troubles. The time required for trouble shooting can be reduced if the customer has the necessary detailed information available when reporting a problem. Prior to reporting a problem please provide a Wireshark or TCPDUMP trace of the failed call.
  • Page 6 AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Issue 0.6 December 12, 2007; Further explanation for software release in 4.1 and VoIP trunk licenses in 4.2 © 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T...

  • Page 7: Special Notes

    For calls from BCM to AT&T, the calling party number cannot be marked as restricted. This function is not supported. BCM Soft Phones not currently supported Nortel BCM soft phones are not currently supported with the AT&T IP Flexible Reach Service. © 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T...

  • Page 8: Overview

    This section provides a service overview of the Nortel Business Communication Manager 50 (BCM50) IP PBX integration with AT&T IP Flexible Reach service. For an overview of Nortel BCM 200/400 for IP Flexible Reach; please reference a separate document named “Nortel BCM 200/400 Configuration Guide.”...
  • Page 9 • Nortel BCM50 phones to legacy PBX site with Cisco gateway. • Legacy PBX site with Cisco gateway to Nortel BCM50 phones. • Nortel BCM50 phones at one Nortel BCM50 IP PBX site to Nortel BCM50 phones at another Nortel BCM50 IP PBX site...
  • Page 10 AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Fax was tested and is supported on the BCM50 using the T.38 or G.711 fax protocol through the AT&T IP Flexible Reach network to/from the following: • PSTN •...

  • Page 11: Configuration Guide

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 4 Configuration Guide This configuration guide specifies the Nortel BCM50 screens that must be configured and updated to support the AT&T IP Flexible Reach service. 4.1 Nortel BCM50 Version and Feature Requirements The Nortel Networks BCM50 must be running at least software version 6.0.2.05.237.

  • Page 12: Figure 3: Bcm50 Lists Of Applied Patches

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide The following BCM50 patches must be applied. To verify any installed patches on the system: under the BCM50 Element Manager’s “Administration” tab, click on “Software Management” and select “Software Update History.”...

  • Page 13: Ip Trunks

    You should have a number of IP trunks displayed. The total number of lines indicated corresponds to the number of IP trunks licensed by Nortel for your BCM50. See figure below. © 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T...

  • Page 14: Figure 4: Available Voip Trunks

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Figure 4: Available VoIP Trunks Note: If no active VoIP lines are present, check to see if either SIP or IP Trunks licenses are installed. If so, try restarting the “feps” service on the BCM50. This...

  • Page 15: Figure 6: Assigning Line Pool To Ip Trunks

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Configuration Telephony Dialing Plan Under ; select “Line Pools.” In this case we selected “BlocA” under the “Pool” tab. We will use this line pool to access the VoIP trunks. Additionally, all DN numbers that need to access the VoIP trunks must be added to this pool.
  • Page 16 AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide © 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

  • Page 17: Figure 8: Configuring General Dn Length

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Configuration Telephony Dialing Plan General Under , we define the DN length to 4 digits. Figure 8: Configuring General DN Length Configuration Telephony Dialing Plan Public Network Under , we define the Public Received number length to “4”...

  • Page 18: Figure 10: Configuring Private Received Number Length

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Configuration Telephony Dialing Plan Private Network Under , we define the Private Received number length to “4” digits. Figure 10: Configuring Private Received Number Length © 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T...

  • Page 19: Figure 11: Assigning A Route For Ip Trunks

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Configuration Telephony Dialing Plan Routing Under : Select the “Routes” tab and ensure there is an entry for “BlocA.” In this case “001” is the route number and the DN type is specified as “National.” See figure below.

  • Page 20: Figure 12: Assign Code To Access Ip Trunk Routes

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Configuration Telephony Dialing Plan Routing Under , select the “Destination Codes” tab to assign a destination code for the IP trunks. Configure a destination code “9” or to whatever code you want to access for outside (IP off-net) call that will be presented to the AT&T service for routing.

  • Page 21: Sip Proxy Parameters

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 4.3 SIP Proxy Parameters Configuration Resources Telephony Resources: Under Select module type “IP Trunks” and click on the “Sip Proxy” tab (see figures below). Populate the “Domain” as the IP address of the AT&T IP Border Element.

  • Page 22: Figure 15: Outbound Proxy Table For Failover To Secondary At&T Ipbes

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Backup to a secondary AT&T IP Border Elements is supported on the BCM50 using the SIP “OPTIONS” keep-alive approach. The BCM50 will send SIP “OPTIONS” messages to the AT&T IPBEs listed in the Outbound Proxy Table and send VoIP calls based on whether or not the BCM50 receives a “200 OK”...

  • Page 23: Media Parameters

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 4.4 Media Parameters Configuration Resources Telephony Resources: Select module type “IP Trunks” and click on the “SIP Media Parameters” tab. Within this screen; ensure that all values are exactly as the sample screen shot shown below: •...

  • Page 24: Figure 17: Configuring Analog Dns For Fax

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide DN used the analog device and go to the “Capabilities and Preferences” tab. On the lower navigation section, select “ATA Settings” and set the “ATA device” to “Modem.”...

  • Page 25: Port Ranges

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 4.5 Port Ranges Configuration Resources Telephony Resources: Select “Port Ranges” and use the values shown below. The default RTP ranges are from 28000 to 28255. This range is used for fax (T.38), digital phones and analog phones.

  • Page 26: Configuring Outgoing Calls From Bcm50 To At&T Ip Flex Reach

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 4.6 Configuring Outgoing Calls from BCM50 to AT&T IP Flex Reach Configuration Telephony Sets All DNs: We will now associate the private DN number with the DID number. In the example below;...

  • Page 27: Configuring Incoming Calls From At&T Ip Flex Reach To Bcm50

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 4.7 Configuring Incoming Calls from AT&T IP Flex Reach to BCM50 Configuration Telephony Sets All DNs: We will now configure the “called number translation” (incoming) for the DN number.

  • Page 28: Figure 21: Display Did On Ip Set Lcd

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Configuration Telephony Lines Target Lines To display the DID number on the IP phone LCD screen; under the “Target Lines” tab click on the assigned “Line” number of the DN you want to program.

  • Page 29: Figure 22: Assign Line Pool To Ip Sets

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Additionally, all telephone sets that need to access the VoIP trunks needs to be configured with the designated “Line Pool” code. In our example we defined “BlocA” as the code to access the VOIP trunks. See figure 19 below.

  • Page 30: Troubleshooting

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 5 Troubleshooting This section provides some tips about troubleshooting problems 5.1 System Monitoring with BCM Monitor A valuable application for performance monitoring is the BCM Monitor. It allows the BCM administrator to see the current status of various parts of the BCM system.

  • Page 31: Figure 24: Ip Device Listing

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide The BCM Monitor application can be downloaded to an administrator’s PC from the BCM and pointed at a specific BCM’s IP address for monitoring. Multiple instances of the BCM Monitor application can be used on a single PC to monitor several remote BCM systems at the same time.

  • Page 32: Figure 25: Rtp Session Information

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Figure 25: RTP Session Information The BCM Monitor can be used to monitor incoming and outgoing trunks to determine if trunks are being busy or if they are idle. The example below depicts utilized lines used by local and remote telephone/DN numbers.

  • Page 33: Figure 27: System Resources

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide Figure 27: System Resources © 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

  • Page 34: Real-Time Display Of Bcm50 Alarms

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 5.2 Real-time display of BCM50 Alarms Administration General Alarms The BCM50 provides extensive alarm logs along with severity and problem descriptions. The following is an example screen shot of the “Alarms” display: Figure 28: BCM50 Alarms Page ©...

  • Page 35: Log Management

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 5.3 Log Management Another extremely useful tool is the “Log Management.” This allows you to quickly and easily collect all relevant logs files and other information to help the various support teams debug any problems you may have with your BCM50.

  • Page 36: Appendix A: Configuring Destination Code With Wildcard

    AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide 6 APPENDIX A: Configuring Destination Code with Wildcard In an inbound call scenario, the leading digit sent to the BCM50 may be the same as the digit used in the destination code. Without configuring for a wildcard;...
  • Page 37 AT&T IP Flexible Reach Service Nortel BCM50 Release 3.0 SIP Configuration Guide This Customer Configuration Guide ("CCG") is offered as a convenience to AT&T's customers. The specifications and information regarding the product in this CCG are subject to change without notice. All statements, information, and recommendations in this CCG are believed to be accurate but are presented without warranty of any kind, express or implied, and are provided “AS IS”.

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