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Nortel BCM50 Operation Manual

Nortel bcm50: operation guide.

 
BCM50 3.0
Documentation Update
N0166089
Updated BCM50 3.0 documents
BCM50 Documentation Update
Welcome to BCM50 3.0, the unified communications solution that gives you an edge on your
competition.
The BCM50 3.0 documentation is on the BCM50 3.0 Documentation CD-ROM. This CD-
ROM is in your BCM50 3.0 kit.
To view the documentation:
1
Insert the BCM50 3.0 Documentation CD-ROM into the CD-ROM drive of your
computer.
2
Double-click the My Computer icon.
3
Double-click the CD-ROM icon.
4
Double-click Start.pdf.
This document provides last-minute changes to the BCM50 3.0 documentation.
Some BCM50 3.0 documents were recently updated with new information. You can obtain the
following updated documents in the BCM50 3.0 documentation collection on Helmsman
(www.nortel.com/helmsman):
BCM50 Administration Guide (NN40020-600)
BCM50a Integrated Router Configuration Guide—Advanced (N0115791)
BCM50a Integrated Router Configuration Guide—Basic (N0115790)
BCM50e Integrated Router Configuration Guide—Advanced (N0115789)
BCM50e Integrated Router Configuration Guide—Basic (N0115788)
CallPilot Manager Help (04.7.10)
CallPilot Manager Set Up and Operation Guide (NN40090-300)
CallPilot Reference Guide (NN40090-100)
CallPilot 4.0 Unified Messaging Addendum (NN40090-107)
CS 1000 Main Office Configuration Guide for SRG 50 (NN43001-307)
Device Configuration Guide (NN40020-300)
Installation Checklist and Quick Start Guide (NN40020-308)
Installation and Maintenance Guide (NN40020-302)
Intelligent Contact Center Setup and Operation Guide (NN40040-301)
Intelligent Contact Center Supervisor Guide (NN40040-102)
IP Phone 1200 Series Installation (NN40050-302)
IP Phone 1200 Series User Guide (NN40050-111)
IP Softphone 2050 Installation Guide (NN40050-300)
ipView Software Wallboard Setup and Operation Guide (NN40010-500)
LAN CTE Configuration Guide (NN40010-601)
Meet Me Conferencing User Guide (NN40020-104)
NN40020-400
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Summary of Contents

  • Page 1

    BCM50 3.0 Documentation Update N0166089 Welcome to BCM50 3.0, the unified communications solution that gives you an edge on your competition. The BCM50 3.0 documentation is on the BCM50 3.0 Documentation CD-ROM. This CD- ROM is in your BCM50 3.0 kit.

  • Page 2

    Page 285, List of BCM50 Alarms Table 1 lists the new alarms introduced in BCM50 Release 3.0. These alarms are in addition to the alarms listed in the BCM50 Administration Guide (NN40020-600) for Release 3.0. The table includes the default handling of each alarm with respect to the Alarms table, the alarm set, LEDs, and SNMP traps.

  • Page 3

    18005 Minor BootLoader Network initialization failed 18006 Minor BootLoader Ethernet MAC addresses not found BCM50 3.0 Documentation Update Problem Resolution Alarm SNMP LED Check for corresponding alarm 10108 or 10308. If service doesn't restart then reboot system and contact your local support group.

  • Page 4

    Silent Record a Call section BCM50 release 3.0 does not support secure file transfer protocol (SFTP) as element manager (EM) screens in Silent Record a Call (SRC) and Backup Restore Utility (BRU) indicate. Instead, the secure copy protocol (SCP) is supported.

  • Page 5

    8. Click Save and Transfer. The Save and Transfer window appears. 9. Click OK. 10. Log on to Network Routing Service (NRS) Manager. BCM50 3.0 Documentation Update The Signaling Server is configured as SIP only endpoint. SIP Port CS 1000 main office domain name Endpoint name is configured as the Signaling Server name.

  • Page 6

    This is a single-terminal display of the terminal information that is also shown in the Telephony Resources IP Terminal panel. NN40020-400 The SRG is treated as a pure SIP endpoint. Network Connection Server is enabled. SRG registers as a static SIP endpoint. BCM50 3.0 Documentation Update...

  • Page 7

    If Keep DN alive is not selected, and the IP telephone is disconnected, the DN record may become inactive if there are not enough keycodes. In this case, a Not in Service prompt is produced when special features, such as Call Forward, are invoked.

  • Page 8

    FREE. The Regents of the University of Michigan and Merit Network, Inc. shall not be liable for any special, indirect, incidental or consequential damages with respect to any claim by Licensee or any third party arising from use of the software. NN40020-400 BCM50 3.0 Documentation Update...

  • Page 9

    Lift the handset. • Press the line or intercom key with the flashing BCM50 3.0 Documentation Update (Services) quickly to open the Local Tools menu. Description Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold.

  • Page 10

    Software Wallboard Setup and Operation Guide Page 10, Operating system compatibility BCM applications for BCM50 support the following Vista versions: Windows Vista Business and Windows Vista Ultimate (only 32-bit versions of Windows Vista are supported). LAN CTE Configuration Guide...

  • Page 11

    BCM50 3.0 Documentation Update Enter the name of the remote system. This must be a unique name within the routing table. For non-Nortel endpoints, select None. For BCM50 2.5 and IPT 3.0, select SL1. For CS1K, BCM50 3.0, and newer, select CSE. NN40020-400...

  • Page 12

    Read-only. NN40020-400 These protocols require a keycode. SL1: Use this protocol only for BCM50 2.5 systems CSE: Use this protocol for BCM50 3.0 and later systems. This protocol supports Meridian 1 IPT. Otherwise, use None. Click to modify the parameters.

  • Page 13

    Performance note: Codecs on all networked BCM50s must be consistent to ensure that interacting features such as Transfer and Conference work correctly. Systems running BCM50 3.5 or later software allow codec negotiation and renegotiation to accommodate inconsistencies in Codec settings over VoIP trunks.

  • Page 14

    String to use in phone context to identify numbering plan type String to use in phone context to identify numbering plan type String to use in phone context to identify numbering plan type String to use in phone context to identify numbering plan type BCM50 3.0 Documentation Update...

  • Page 15

    Page 15, SRG50 overview The following sentence is added to this section: "BCM50 supports up to 80 survivable IP users with a single SRG application authorization code." BCM50 3.0 Documentation Update This field is reserved for future use. The Dial-in number is not required.

  • Page 16

    (polycom), WLAN 2210/ 2211/2212. Supported Supported Supported. On Site Notification (OSN) of E911 alarms supported for local users through a third party tool. Supported Supported Two analog station modules are supported. Number of analog nodes= 2*8 =16). BCM50 3.0 Documentation Update...

  • Page 17

    External Reference: Networking Configuration Guide (NN40020-603). Page 38, Virtual trunk capacity The following sentence is added to this section: "SRG50 supports 24 virtual IP trunks that are either H.323 only, SIP only, or a combination of the H.323 and SIP." BCM50 3.0 Documentation Update NN40020-400...

  • Page 18

    0625C1E 0625C4B or 0625C3C build 385 or greater build 126 or greater Release 5.0 B76 or greater 0604DBG 97.059 or greater 97.059 or greater S12 or greater 0623C4D 0624C4D 0625C4D 2.1.355 or greater 2.1.202 or greater BCM50 3.0 Documentation Update...

  • Page 19

    System Overview Page 27, Windows Vista operating system BCM applications for BCM50 support the following Vista versions: Windows Vista Business, Windows Vista Ultimate, and Windows Vista Enterprise. BCM applications support both 32-bit and 64-bit versions of Windows Vista, except for the following limitations: •...

  • Page 20

    Deleted items remain in your Inbox. While in your Inbox, navigate to View > Current View. Select the Show Deleted Messages checkbox. Deleted items are shown in your Inbox. NN40020-400 1-800-4 NORTEL www.nortel.com September 2007 NN40020-400 BCM50 3.0 Documentation Update...

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