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Nortel BCM50 Installation Manual

Isdn device installation
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Part No. N0XXXXX XX
December 13, 2004

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  • Page 1 Return to Menu Part No. N0XXXXX XX December 13, 2004 Design TBD BCM50 ISDN Device Installation Guide...
  • Page 2 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks NA Inc. Trademarks NORTEL NETWORKS is a trademark of Nortel Networks.

  • Page 3: Table Of Contents

    Line Access - Line Assignment tab ........47 BCM50 ISDN Device Installation Guide...
  • Page 4 Restrictions - Line/Set Restrictions tab ....... . . 66 BCM50 ISDN Device Installation Guide...

  • Page 5: Isdn Overview

    Nortel Networks endeavours to test all variations of ISDN PRI on Enterprise Edge; however, due to the number of variations, this is not always possible.
  • Page 6 While an analog line carries only a single transmission at a time, an ISDN line can carry one or more voice, data, fax, and video transmissions simultaneously. An analog modem operating at 14.4 K takes about 4.5 minutes to transfer a 1MB data file and a 28.8K modem takes about half that time.

  • Page 7: Services And Features For Isdn Bri And Pri

    • Layer 3: Also a logical connection between the ISDN network (your service provider) and the Enterprise Edge system. For BRI lines, layer 3 is where call processing and service profile identifier (SPID) information is exchanged. This controls which central office services are available to the connection.
  • Page 8 PRI services and features These are the services and features provided over PRI lines: • Call-by-call service selection (NI protocol) • Emergency 911 dialing, internal extension number transmission • access to Meridian 1 private networking (SL-1 protocol) BRI services and features These are the services and features provided over BRI lines: •...
  • Page 9 • Multi-Line hunt or DN hunting which switches a call to another ISDN line if the line usually used by the Network DN is busy. (BRI only) • Subaddressing of terminal equipment (TE) on the same BRI loop. However, terminal equipment which supports sub-addressing is not commonly available in North America.
  • Page 10 Consult your customer service representative to determine whether or not this feature is compatible with your provider. Call by Call Service Selection for PRI (North America only) PRI lines can be dynamically allocated to different service types with the Call by Call feature. PRI lines do not have to be pre-allocated to a given service type.

  • Page 11: Isdn Hardware

    • The routing table should route 911 to a PRI line pool. • If attendant notification is required, the routing table must be set up for all 911 calls to use a dedicated line which has an appearance on the attendant console. •...

  • Page 12: Pri Hardware

    PRI hardware The Digital Trunk Media Bay Module (DTM) is configured for PRI. In most PRI network configurations, you need one DTM configured as PRI to act as the primary clock reference. The only time when you may not have a DTM designated as the PRI primary clock reference is in a network where your Enterprise Edge system is connected back-to-back with another switch using a PRI link.
  • Page 13 S Reference Point The S reference point connection provides either a point-to-point or point-to-multipoint digital connection between Enterprise Edge and ISDN terminal equipment (TE) that uses an S interface. Refer to the figure below. S loops support up to seven ISDN DNs, which identify TE to the Enterprise Edge system. Figure 1 S reference point ISDN TE (with terminating resistors)

  • Page 14: Clock Source For Isdn

    Figure 2 T reference point network connection ISDN Enterprise Edge A T loop can be used in combination with an S loop to provide D-packet service for a point-of-sale terminal adapter (POSTA) or other D-packet device. D-packet service is a 16 kbps data transmission service that uses the D-channel of an ISDN line.

  • Page 15: Isdn Bri Nt1 Equipment

    NT1, and between the NT1 and the Enterprise Edge system. The NT1 from Nortel Networks is packaged two ways: • a stand alone package which contains one NT1 card (NTBX80XX) and a power supply (NTBX81XX) •...

  • Page 16: Ordering Isdn Pri

    Ordering ISDN PRI This section provides information about how to order ISDN PRI service for your Enterprise Edge. Ordering ISDN PRI Service in Canada In Canada, order Megalink™ service, the trade name for standard PRI service and set the Enterprise Edge equipment to the supported protocol that is identified by your service provider, either DMS-100 or NI-2.

  • Page 17: Supported Isdn Protocols

    Point-of- Capability Feature set Optional features sale Voice Data Alternate CLID voice/circuit-switched data on both B-channels Alternate flexible calling for voice (not additional call offering (not voice/circuit-switched data supported by Enterprise supported by Enterprise on both B-channels Edge) Edge) D-channel packet Basic D-Channel Packet calling line identification If you want to transmit both voice and data, and support D-channel packet service, order package...
  • Page 18 ISDN overview...

  • Page 19: Brim Wiring Chart

    BRIM wiring chart The digital BRI ISDN lines are connected to the BRIM through the RJ-45 jacks on the front of the media bay module. You can connect up to four BRI ISDN lines to the BRIM. The following diagram and tables apply to S-Loop and T-Loop connections. S-Loop are used to connect S-Loop devices such as video phones, terminal adapters, and Grp 3 Fax machines.
  • Page 20 BRIM line numbering Table 2 Default line numbers on Default line numbers on Port number Expansion port 1 Expansion port 2 101 – 102 201 – 202 103 – 104 203 – 204 105 – 106 205 – 206 107 – 108 207 –...

  • Page 21: Module Configuration: Trunk Modules

    Module configuration: Trunk modules This section describes the Unified Manager headings that define and control the settings for the trunk media bay modules installed on your system. Where: • Element Manager: Resources//Telephony Resources • Telset interface: **CONFIG//Hardware Screen overview: “Configuring telephony resources” on page 91 Task: To confirm settings for the trunk media bay modules installed in the system.

  • Page 22: Fitting The Procedure Into The Over-All Picture

    Fitting the procedure into the over-all picture: Module configuration: Trunk modules...

  • Page 23: Configuring The Trunk Module Parameters

    Configuring the trunk module parameters Modules automatically configure to a free bus when they are connected to the system. • That bus determines what line numbers are supported by the module. • Module programming determines the type of line. • Trunk configuration determines the line properties for the system: Follow these steps to define the modules to the system: On the Resources table, click on the trunk module entry that you want to view.
  • Page 24 Configuring DTM-T1/E1 module parameters • Clock Source: Determine how the module functions for timing on the network (Primary External, Secondary External, Internal) Warning: Changing the clock source may disconnect calls. If you change the clock source for your system, you may cause your system DTM interface(s) to reset, resulting in dropped calls.
  • Page 25 • B-channel selection sequence: choose how B-channel resources are selected for call processing. Refer to • Clock Source: Determine how the module functions for timing on the network (Primary External, Secondary External, Internal) Warning: Changing the clock source may disconnect calls. If you change the clock source for your system, you may cause your system DTM interface(s) to reset, resulting in dropped calls.
  • Page 26 Configuring DASS2 module parameters • Clock Source: Determine how the module functions for timing on the network (Primary External, Secondary External, Internal) Warning: Changing the clock source may disconnect calls. If you change the clock source for your system, you may cause your system DTM interface(s) to reset, resulting in dropped calls.

  • Page 27: Bri Isdn: Bri Loop Properties

    BRI ISDN: BRI loop properties The Loops tables display settings for installed BRI modules. Where: • Element Manager: Telephony//Loops • Set-based admin: **CONFIG//Hardware There are two tabs to this screen: • Loop Parameters provides configuration for general loop settings. • D-Packet Service provides specific programming for T-loops that can be used in combination with an S-loop to provide D-packet service for a point-of-sale terminal adapter (POSTA) or other D-packet device.

  • Page 28: Configure Loop Type And General Parameters

    Configure loop type and general parameters This table displays the BRI loops for an installed module and the settings that are common to both T-loops and S-loops. Figure 4 Loops table The following table describes the fields found on the Loop Parameters main screen Table 3 Trunk/Line Data main screen Attribute Value...

  • Page 29: T-Loop General Settings

    Table 3 Trunk/Line Data main screen (Continued) Attribute Value Description ONN blocking Suppression bit: the system flags the call to the Central Office continued ... (CO) so that the name and number is not sent to the person you call. Service code: VSC digits are dialed out before the called number to activate ONN at the central office.

  • Page 30: T-Loop Spids And Network Dns

    Table 4 Note: This parameter appears only when Overlap receiving is set to Y. Example: Public received number = 4502303 Target line received numbers = 303 Local number length = 7 Public received number length = 3 Thus the first four digits are deleted by the system. Send Name Display <checkbox>...
  • Page 31 The following table defines the fields on this screen and indicates the lines. Table 5 Loop settings Attribute Value Description SPIDS table SPID This indicates which of two possible SPIDS is being programmed. Digits <digits> Supplied by your service provider. System running with T1 country profiles (North American) support additional BRI services offered by ISDN service providers and defined by network service profile identifiers (SPIDs).

  • Page 32: T-Loops D-Packet Service

    Table 5 Loop settings (Continued) Attribute Value Description Actions 1. Select the appropriate SPID (1 or 2) 2. Under the Details for SPID table, click the Add button. 3. Enter a network DN. 4. Click OK in the dialog box. 5.
  • Page 33 The following table describes each section on the screen table: Table 6 D-packet settings Attribute Value Description Associated loop X01-X04 T-Loop: This is the loop on the BRI module that is configured as the T-loop and is connected to the external trunk. S: Loop: This is the loop on the BRI module where the device is connected.

  • Page 34: S-Loops Assigned Dns

    S-loops assigned DNs The Details for Loop screen for S-loops allows you to view which device records are assigned to a loop, and to add or delete a record from the loop. Figure 8 Assigned DNs (S-loops) The following table defines the fields on this screen. Table 7 Loop settings Attribute Value...

  • Page 35: Programming Bri S-Loops, Lines And Isdn Devices

    BRI S-loops, lines and ISDN devices Programming BRI modules support both trunk and station (telephone) services. This section describes the process for configuring station/device (S) loops which support devices that use an ISDN interface. You can assign a single device to a loop, or multiple devices connected through an NT-1 interface. Where: •...

  • Page 36: Dn Records: Isdn Devices

    • Assigned DNs • Loop DN (must be on the Assigned DN list). If you set this field to None, unanswered calls are dropped. If the field is left blank, Assigned DNs make and receive data calls. Configure the ISDN DN records for the device(s) assigned to the loop. (“Configuring an ISDN telephone DN record”...
  • Page 37 ISDN DN record overview Prior programming: Ensure that the following is complete before configuring the devices: BRI module installation and configuration is complete (“Trunk Module parameters” on page BRI loops programming is complete (“Setting BRI properties for ISDN device connections” on page Lines are provisioned and configured (“Provisioning module lines/loops”...

  • Page 38: Configuring An Isdn Telephone Dn Record

    Configuring an ISDN telephone DN record On each screen on the DNs list, add or modify settings to customize the telephone operations. The following headings correspond to each screen. Refer to the Programming notes in each section for configurations that are unique or specific for ISDN telephones.

  • Page 39: Bri Isdn: Bri T-Loops

    BRI ISDN: BRI T-loops BRI modules support both trunk and station (telephone) services. This section describes the process for configuring trunk (T) loops. Task: Configure BRI T-loops “Prerequisites:” on page 37 “Configuring BRI T-loop parameters” on page 39 Prerequisites: Ensure that the following is complete before configuring the modules: System hardware is installed and operating correctly? You have obtained all relevant central office/service provider information for the loops?

  • Page 40: Process Overview

    Process overview The following flow chart shows the process for configuring BRI loops: BRI ISDN: BRI T-loops...

  • Page 41: Configuring Bri T-Loop Parameters

    Configuring BRI T-loop parameters Identify the loop as a T-loop (Configure loop type and general parameters.) • Protocol (ETSI and ETSI-QSIG loops, only) • ONN block state • Overlap receiving • Overlap length • Send name display (ETSI-QSIG only) Enter the details for the loop (T-loop SPIDS and network DNs North American systems, only: •...

  • Page 42: Configuring Bri Lines

    Configuring BRI lines There are two lines for every ISDN BRI loop that is designated as a T-loop. Unlike PRI lines, these lines can be set to either manual or automatic answer when using for remote call-ins. Where: Element Manager: Telephony//Lines Set-based admin: **CONFIG//Lines Prior programming: BRI module: Installed and configured...
  • Page 43 Configure the trunk/line data (Properties tab): • Auto privacy: If you activate this feature, the line is available only to the telephone that answers the call. • Answer mode/Answer with DISA: If this line is used for remote call-ins, determine how you want the line to answer (automatically, or requiring more user input).
  • Page 44 BRI ISDN: BRI T-loops...

  • Page 45: Dn Records Parameters

    DN records parameters The DN record defines the specific function of each telephone within the system. Where: • Element Manager: Telephony//System DNs • Set-based admin: **CONFIG//Terminals&Sets Other areas of programming that affect how each telephone functions include: • system settings (“Global telephony settings”...

  • Page 46: Main Screen Tabs: Common Fields

    Screen tabs Tasks Features “Capabilities and Preferences - “Configuring telephones: IP “Global IP features” on page 29 IP Terminal Details tab” on telephones” on page 17 page 59 “Capabilities and Preferences - “Default memory button Button Programming tabs” on programming for telephones” on page 60 (includes CAP/KIM page 473...

  • Page 47: Line Access Tab

    Line Access tab The Line Access tab displays the System DNs table, which provides basic telephone information. Line access programming is performed using the three tabs in the bottom panel. Figure 9 System DNs table The main screen tab includes these fields: Table 10 Line Access - System DNs table fields Attribute Value...
  • Page 48 Table 10 Line Access - System DNs table fields (Continued) Attribute Value Description *Private OLI Define the originating line identification number (OLI) which appears on the telephone being called from this telephone over a private network. Note: On systems running DID, this field is automatically populated with the DN.

  • Page 49: Line Access - Line Assignment Tab

    If you choose Ring only, you can have as many simultaneous DID calls as you have intercom buttons. Note: The BCM50 does not support a mixture of Appear only and Ring only appearances for the same line. 7000 or 7100 digital phones default to Ring Only.
  • Page 50 Note: Contact your voice message service provider to find out if your voice message service works with BCM50, or if you have any problems with your service. Priv. Received # These fields reflect the settings defined under target lines.

  • Page 51: Line Access - Line Pool Access Tab

    Line Access - Line Pool Access tab This tab allows you to add line pools to a telephone record. Figure 11 Line Access - Line Pool Access tab These shared pools of lines allow many users to use fewer lines for connections where dedicated lines are not practical or not desirable.

  • Page 52: Line Access - Answer Dns Tab

    Line Access - Answer DNs tab Program a telephone to provide automatic call alerting and call answering for other telephones in the system. The DNs of the other telephones are referred to as answer DNs. Figure 12 Line Access - Answer DNs tab The following fields are defined on this screen: Attribute Values...

  • Page 53: Capabilities And Preferences Main Tab

    Attribute Values Description Delete 1. On the System DNs table (Line access tab), choose the DN record where you want to delete Answer DNs. 1. On the Answer DNs table, select the Answer DN line you want to delete. 2. Click the Delete button. 3.
  • Page 54 Line the name of the line in your BCM50 where the call came in, or all. For each telephone, you can determine what information displays first. See also “Programming incoming CLID”...

  • Page 55: Capabilities And Preferences - Capabilities Tab

    Capabilities and Preferences - Capabilities tab Capabilities settings control how the system interacts with individual telephones, and how the telephones receive calls. Note: Not all the fields shown below will necessarily appear for any one type of telephone. Some fields relate to specific models of telephones. Figure 14 Capabilities and Preferences - Capabilities tab screen The following table describes the fields on this screen:.
  • Page 56 Table 14 Capabilities and Preferences - Capabilities screen fields (Continued) Attribute Values Description Page zone Page Zone Assigns this telephone to a page zone. (1 to 6) A zone is any group of telephones that you want to group together for paging None regardless of their location.
  • Page 57 Table 14 Capabilities and Preferences - Capabilities screen fields (Continued) Attribute Values Description Auto hold <checkbox> This setting determines if the system will automatically put an active call on hold if you answer or initiate another call. If you choose No, the system drops the active call, unless you press the HOLD button first, if you answer a call or initiate another call.

  • Page 58: Capabilities And Preferences - Preferences Tab

    Capabilities and Preferences - Preferences tab The Preferences headings allow you to program the same settings that users can perform at their telephones and the settings for configuring a telephone as a hotline. The set-based options are only available to digital phones and IP telephones. Figure 15 Capabilities and Preferences - Preferences tab screen The following table describes the headings found on the User Preferences screen:.
  • Page 59 Table 15 Capabilities and Preferences - Preferences screen fields (Continued) Setting Values Description Distinct rings in use read only This read-only field indicates the distinct ring patterns are currently in effect, if any, on any lines, telephones, or Hunt groups on the system.

  • Page 60: Capabilities And Preferences - Ata Settings Tab

    Capabilities and Preferences - ATA settings tab Analog telephones have some settings that are specific to the analog connection. An analog telephone can be connected to the system directly through an analog modem, indirectly to a digital modem through an ATA2, and indirectly through a FEM if the analog module is on a legacy Norstar system.

  • Page 61: Capabilities And Preferences - Ip Terminal Details Tab

    Keep DN alive <checkbox> This feature is only relevant to the Nortel Networks IP telephones (2XXX). When enabled, the system retains the IP telephone DN record even if the IP telephone becomes disconnected. This occurs as long as the IP telephone has completed the bootup process.

  • Page 62: Capabilities And Preferences - Button Programming Tabs

    Also see: “Moving IP telephones” on page Capabilities and Preferences - Button Programming tabs The Button Programming and CAP/KIM Button Programming tab screens allow you to program the buttons on a telephone with internal and external autodialers and with programmed feature keys.
  • Page 63 Assigned lines, Hunt group designators, answer DNs buttons, intercom buttons, and handsfree buttons cannot be changed through these screens. They appear in read-only format. ISDN terminals do not have feature buttons that are programmable through this heading. The following table describes the possible settings for telephone buttons. Table 18 Button programming fields Setting Values...

  • Page 64: Capabilities And Preferences - User Speed Dial Tab

    Table 18 Button programming fields Setting Values Description Option Feature <feature options> This includes settings such as page zone. External autodial Use prime line Choose the route the telephone will dial through. facility Pool Prime line: the prime line assigned to the telephone Use routing table Pool X: one of the pools assigned to the telephone Use line...
  • Page 65 Table 19 Capabilities and Preferences - User Speed Dial screen fields (Continued) Setting Values Description Facility Use prime line Select the route you want the dialed number to take out of your system. Use line Note: Any line numbers or line pool codes that you specify must be assigned to the telephone where the code is entered.

  • Page 66: Restrictions Main Tab

    Restrictions main tab The Restrictions settings allow you to control callouts of certain number combinations. These restriction filters are then assigned to lines and DN records, as required. callers from making certain kinds of calls from a specific telephone or from lines that are available at the telephone. Figure 20 Restrictions table screen The following table describes the fields on this screen: Table 20 Restriction table fields...

  • Page 67: Restrictions - Set Restrictions Tab

    Restrictions - Set Restrictions tab You can assign restrictions that apply to a specific telephone record. You can also assign a different restriction filter for Normal service and for one or more of six other schedules, which would allow the user to have different access at different times of the day. See “System schedule settings and services scheduling”...

  • Page 68: Restrictions - Line/Set Restrictions Tab

    Restrictions - Line/Set Restrictions tab The Line/set restrictions settings allow you to assign a restriction filter to a specific line for outgoing calls at a specific telephone. This type of filter replaces any line or set restriction filters that can otherwise apply. Line/set restrictions restrict the numbers the user can dial on a line, but only from that telephone.
  • Page 69 Index Numerics automatic dial, dialing options 56 auxiliary ringer 2-way DID, PRI 9 telephone programming 57 adaptive, sampling 26 B channels 4 allow last number redial 64 allow link 64 (see also ISDN) 10 allow redirect clock source 12 allow/disallow 55 D-packet S loops 25 D-packet T loops 25 allow saved number redial 64...
  • Page 70 IP telephones facility keep DN alive 59 hotline programming 57 ISDN user speed dial 62 911 dialing 8 B and D channels 4 ATA answer timer 58 bearer capability 5 FEATURE BRI card 10, 12 BCM50 ISDN Device Installation Guide...
  • Page 71 National ISDN standards 13 access, assigning 49 network name display 7 external autodial 62 user speed dial 62 loop programming protocol 26 line/set restrictions no answer programming 66 autologging 56 lines no autologging 56 BCM50 ISDN Device Installation Guide...
  • Page 72 Protect level, intrusion controls 54 user programming 62 protocol standard dial 56 ISDN supported 15 loop programming 26 supervision GASM disconnect supervision 59 public service calls 8 suppression bit 26 SWCA auto hold control 55 BCM50 ISDN Device Installation Guide...
  • Page 73 53 handsfree answerback 54 hotline 57 intercom keys 51 Wiring chart internal autodial 61 BRIM 17 intrusion controls 54 keep DN alive 59 language 56 line pool access 49 line/set restrictions 66 message indicator 58 BCM50 ISDN Device Installation Guide...
  • Page 74 Index BCM50 ISDN Device Installation Guide...

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