Nortel Business Communications Manager 2.5 Manuals

Manuals and User Guides for Nortel Business Communications Manager 2.5. We have 1 Nortel Business Communications Manager 2.5 manual available for free PDF download: Programming Manual

Nortel Business Communications Manager 2.5 Programming Manual (152 pages)

Telephone Features Programming

Brand: Nortel | Category: Telephone System | Size: 1.02 MB

Table of Contents
3
Before You Begin
15
Emergency 911 Dialing
15
Preface
15
Text Conventions
15
Acronyms
16
Related Publications
17
Introduction
19
Telephone Types
19
Unified Manager
19
Figure 1 T7100, T7208, T7316, M7324 and M7324N Telephones
20
Telephone Installation
20
Figure 2 Installing a T7316 Telephone (North America)
21
Figure 3 Mounting a T7316 Telephone with a Stand on the Wall
22
Extension Numbers
23
Figure 4 Mounting a T7316 Telephone Without a Stand on the Wall
23
Name a Telephone or a Line
23
Line Assignment
24
Overflow Call Routing
24
Prime Line
24
Private Line
24
Target Line
24
Table 1 Telephone Buttons
25
Table 2 Telephone Button Functions
25
Telephone Buttons
25
Buttons under the Display
26
Figure 5 Display Buttons
26
One-Line and Two-Line Displays
26
Table 3 Substitutes for Buttons on a One-Line Display Telephone
26
Memory Buttons
27
Program Buttons
27
Answer Calls
29
Call Ringing
29
Distinctive Line Ring
29
Ring Types
29
Call Answering
30
Information about a Call on the Display
30
Line Buttons
30
What Line Indicators Mean
30
Call Information for a Specific Call
31
View Call Information before or after Answering
31
View Call Information for a Call on Hold
31
Answer Calls at a Prime Telephone
32
Change Which Call Information Appears First
32
Make Call Display Information Appear Automatically at a Telephone
32
Priority Call
32
Central Answering Position (CAP) Module
33
Customize Your CAP Module
34
Figure 6 CAP Module with M7324 and M7324N Telephones
34
Monitor Telephones with the CAP Module
34
Directed Pickup
35
Group Pickup
35
Pick up a Call Ringing at Another Telephone
35
Release Button
35
Answer Buttons
36
Change a Telephone's Pickup Group
36
Trunk Answer
36
Listen to a Call as a Group
37
Cancel Group Listening
38
Make a Call
39
Line Pools
41
Use a Line Pool to Make a Call
41
Automatic Dial
42
Line Buttons
42
Program a Line Pool Feature Code
42
Select How You Dial Your Calls
42
Standard Dial
42
Make a Priority Call
43
Pre-Dial
43
Priority Call
43
Program a Telephone to Make Priority Calls
43
Receive a Busy Signal on an Internal Call
43
Ring Again
44
Turn on Ring Again
44
Cancel Ring Again
45
Create a Conference Call
45
Disconnect One Party
45
Message
45
Put a Conference on Hold
46
Separate Holding of Two Calls
46
Leave a Conference Call
47
Split a Conference
47
Autodial
49
Select a Line for Autodial
49
Time-Saving Features
49
Use Intercom as the Line for Autodial
50
Last Number Redial
51
Prevent Last Number Redial
51
Speed Dial
51
Personal Speed Dial
52
System Speed Dial Codes
52
Dial a Saved Number
53
Prevent Saved Number Redial
53
Save a Number
53
Saved Number Redial
53
Handling Calls
55
Hold Automatically
55
Listen on Hold
55
Retrieve a Held Call
55
Use Hold
55
Call Queuing
56
Hold a Call Exclusively
56
Transfer Calls
56
Cancel a Transfer
57
Transfer External Calls
57
Camp-On
58
Call Park
59
Park a Call
60
Retrieve a Parked Call
60
Callback
61
Call Forward
63
Cancel Call Forward
63
Forward Your Calls
63
Call Forward on Busy
64
Change Call Forward no Answer
64
Change the Automatic Call Forward Settings
64
Change the Delay before a Call Is Forwarded
64
DND on Busy
64
Override Call Forward
64
Call Forward and Voice Mail
65
Line Redirection
65
Allow a Telephone to Redirect Calls
66
How Line Redirection Is Different from Call Forward
66
Turn on Line Redirection
66
Cancel Line Redirection
67
Turn the Redirect Ring for a Telephone on or off
67
Communicating in the Office
69
Make a Page Announcement
69
Page Shortcuts
69
Activate and Deactivate the Page Feature
70
Create Page Zones
70
Messages
71
Send a Message
71
Using Page with External Equipment
71
Cancel a Message You Have Sent
72
Reply to a Message
72
Review Your Messages
72
Remove Items from Your Message List
73
Remove Items from Your Message List Using an Analog Telephone Connected to an ASM
73
Reply to a Message Using an Analog Telephone Connected to an ASM
73
View Messages You Have Sent
74
Answer a Voice Call Using Handsfree Answerback
75
Make a Voice Call
75
Mute Voice Call Tones
75
Voice Call
75
Cancel Voice Call Deny
76
Voice Call Deny
76
Call Log
77
Call Log Options
77
Track Your Incoming Calls
77
Delete Old Log Items
78
Log a Call Manually
78
View a Call Log Item
78
View Your Call Log
78
Create a Password to Your Call Log
79
Erase Log Items
79
Make a Call Using Call Log
79
Change Your Call Log Password
80
Delete an Assigned Password
80
Program a Telephone to Log Calls Automatically
80
Adjust the Contrast on the Display
83
Change the Language on the Display
83
Customize Your Telephone
83
Table 4 Language Options
83
Adjust the Ring Volume
84
Button Inquiry
84
Change the Type of Ring
84
Erase a Feature Button
85
Programming Feature Codes
85
Default Button Assignments
86
Rules of Default Button Assignment
86
Figure 7 Button Assignment on the T7316 Telephone
87
T7316 Button Mapping
87
M7324 Button Mapping
88
T7316 and T7208 Telephone Button Defaults
88
Table 5 T7316 Button Assignment Template
88
Table 6 T7208 Button Assignment Template
88
Figure 8 Button Assignment on the M7324 Telephone
89
M7324(N) Telephone Button Defaults
89
Table 7 M7324(N) Button Assignment Template
89
Move Line Buttons
90
T7100 Telephone Button Defaults
90
Hide the Message or Calls Indication
91
Restore the Messages and Calls Indication
91
Hunt Groups
93
Distribution Mode
94
Members of the Group
94
Chapter 11 Telephone Features

95
- Moving Telephones
  95
- Hunt Groups
  95
- Prevent Calls from Ringing at Your Telephone
  95
- Use Do Not Disturb
  96
- Cancel Do Not Disturb
  96
- Stop Calls
  96
- Refuse to Answer a Call
  96
- Turn Privacy on or off for a Call
  96
- Create a Conference Call by Releasing Privacy
  97
- Make a Call Private
  97
- Handsfree and Mute
  97
- Answer Calls Without Lifting the Handset
  97
- Make Calls Without Lifting the Handset
  97
- Mute Handsfree
  98
- Change a Normal Call to Handsfree
  98
- Change a Handsfree Call to a Normal Call
  98
- Handsfree
  98
- Change Handsfree for a Telephone
  98
- Handsfree Answerback
  99
- Hearing Aid Compatibility
  99
- Call Duration Timer
  99
- Accidental Disconnect
  99
- Disconnect Supervision
  99
- Time
  99
- Background Music
  100
- Cancel Background Music
  100
- System Features
  101
- Isdn
  101
- Network Name Display
  101
- Name and Number Blocking
  101
- Use Alternate or Scheduled Services
  102
- Restriction Service
  102
- Ringing Service
  102
- Routing Service
  102
- Turning Services on and off
  102
- Turn Services on and off Using Feature Codes
  103
- View Active Services from a Two-Line Display Telephone
  103
- View Active Services from a One-Line Display Telephone
  104
- User Passwords
  105
- Registration Password
  105
- Log Password
  105
- Special Telephones
  105
- Direct Dial
  105
- Change Direct Dial Telephone Assignments
  106
- Hotline
  106
- Hotline Bypass
  106
- Make a Telephone a Hotline Telephone
  106
- Control Telephone
  107
- Set Lock
  107
- Change Set Lock Programming for a Telephone
  107
- Auxiliary Ringer
  107
- Turn the Auxiliary Ringer on or off
  107
- Host System Dialing Signals
  108
- Link
  108
- Prevent a Telephone from Using Link
  108
- Pause
  108
- Long Tones
  108
- Run/Stop
  109
- Wait for Dial Tone
  109
- Pulse or Tone Dialing
  109
- Pulse Dialing for a Call
  110
- Access Your System from an External Location
  110
- Direct Inward System Access (DISA)
  110
- Class of Service (COS)
  110
- Class of Service (COS) Passwords
  111
- Change Your Class of Service
  111
- Maintain Security
  111
- Remote Access over the Public Network
  111
- Tones
  112
- Voice Mail
  112
- Table 8 Tones and What They Mean
  112
- Service Provider Features
  113
- Call Forward
  113
- Cancel Call Forward
  113
- Call the Number Where Your Calls Are Forwarded
  113
- Automatic Call Back
  113
- Automatic Recall
  114
Chapter 13 Hospitality Services

115
- Types of Telephone Set
  115
- Common Set
  115
- Room Set
  115
- Hospitality Services (HS) Admin Set
  115
- Alarm Time (AL) Feature
  116
- Program the Alarm Time Feature
  116
- Change or Cancel an Alarm Time
  116
- Cancel an Alarm
  117
- Turn off an Alarm
  117
- Hospitality Services Admin Alarm Feature
  117
- Room Occupancy
  118
- Programming the State of a Room Set
  118
- Room Condition
  118
- Room Condition from a Room Set
  119
- Room Condition with a Hospitality Service Admin Set
  119
- Hospitality Passwords
  120
- Desk Admin Password
  120
- Room Condition Password
  120
- Portable Telephone and Handset Features
  121
- Portable Telephones
  121
- Portable Telephone Features
  122
- Table 9 Features Available to a Portable Telephones in the System
  122
- Directed Call Pickup
  123
- Group Pickup
  123
- Wireless Portable Language Selection
  123
- Wireless Call Forward no Answer Enhancement
  123
- Troubleshooting
  125
- Alarm Codes
  125
- Report and Record Alarm Codes
  125
- Test the Telephone
  125
- Test the Telephone Display
  125
- Test the Telephone Buttons
  126
- Test the Speaker in the Telephone Handset
  126
- Test the Telephone Headset
  126
- Test the Telephone Speaker
  126
- Test the Power Supply to a Telephone
  127
- Feature Codes
  129
- Table 10 Features Sorted by Feature Name
  129
- Features Sorted by Activation Code
  133
- Table 11 Features Sorted by Activation Code
  133
- Common Display Prompts and Error Messages
  137
- Index
  141

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Nortel Business Communications Manager 2.5 Manuals

Nortel Business Communications Manager 2.5 Programming Manual (152 pages)

Table of Contents

Chapter 11 Telephone Features

Chapter 13 Hospitality Services

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