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Avaya IG550 Installing And Configuring

Integrated gateway
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Installing and Configuring
the Avaya IG550 Integrated Gateway
03-601554
Issue 2
January 2008

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  • Page 1 Installing and Configuring the Avaya IG550 Integrated Gateway 03-601554 Issue 2 January 2008...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 4 Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 5 Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 6 Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 7 Recovering the root password of the TGM550 ....Retrieving the craft password of the TGM550 (Avaya services personnel only) . Restoring the old authentication file on a new TGM550 ....
  • Page 8 ........193 8 Installing and Configuring the IG550 Integrated Gateway...

  • Page 9: Chapter 1: What Procedure You Should Use

    The IG550 consists of the Telephony Gateway Module (TGM550) and Telephony Interface Modules (TIMs). The IG550 is inserted into a Juniper J2320, J2350, J4350, or J6350 Services Router. The IG550 is also connected over a LAN or WAN to an Avaya server running Communication Manager.
  • Page 10 What procedure you should use 10 Installing and Configuring the IG550 Integrated Gateway...

  • Page 11: Chapter 2: Installing An Ig550 Integrated Gateway Using The Disk On Key

    Provisioning and Installation Manager (PIM). The EPW is available at http://support.avaya.com. Select FIND DOCUMENTATION and TECHNICAL INFORMATION by PRODUCT NAME. then select IG550 Integrated Gateway, and finally select release 5.0. Lastly, select View All Documents. Find the EPW in the listed documents.

  • Page 12: Checking Juniper Firmware Compatibility

    Installing an IG550 Integrated Gateway using the Disk on Key Note: On J-series Services Routers, you cannot use a USB memory stick that provides Note: U3 features (such as the U3 Titanium device from SanDisk Corporation) as the media device during system boot. You must remove the U3 support before using the device as external media.

  • Page 13: Upgrading J-Series Router Software, If Necessary

    The sequence of links on the Web site might be different than the sequence in Note: this procedure. If you are a customer administrator or an Avaya Business Partner, you might be required to access the Download Center Web site to download firmware.

  • Page 14: Copying The Firmware File To A Tftp Server Or An Ftp Server

    Installing an IG550 Integrated Gateway using the Disk on Key 8. Use WinZip or another zip file tool to unzip the file, if necessary. Copying the firmware file to a TFTP server or an FTP server 1. To load the firmware on a TGM550, place the firmware file on a TFTP or FTP server that is connected to the customer’s LAN.

  • Page 15: Reviewing Airflow

    CAUTION: You cannot use a 14 AWG grounding cable with the router. The grounding cable CAUTION: must be 10 AWG. An Avaya-approved USB modem ● Two different sets of console cables and adapters: ● - An RJ-45 flat rollover cable and a DB-9 adapter for console connections to the TGM550.

  • Page 16: Verifying The Router Has The Power For The Tims And Pims

    If the power required of the TIMs and PIMs has not yet been calculated, see "TIM and PIM limits based on heat and power used by the IG550" in Overview of the Avaya IG550 Integrated Gateway, 03-601548.
  • Page 17 Figure 1: Attaching the brackets to the chassis A LM G at M 55 A LM A na lo g T IM C on A LM E 1/ T IM S IG Li ne Tr un POWER STATUS Li ne ALARM Li ne A LM...
  • Page 18 Installing an IG550 Integrated Gateway using the Disk on Key Figure 2: Installing the router chassis into the rack n ip POWER STATUS ALARM TX/RX LINK TX/RX LINK 10/1 00/1 TX/RX LINK TX/RX LINK J 4 3 3marack LAO 102406...

  • Page 19: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Inserting the TGM550, the TIMs, and the PIMs in the router, if necessary CAUTION: If the J-series router was not shipped with the TGM550 and other boards already CAUTION: inserted, you should not insert the TGM550 and the other boards into the J-series router before you are sure the router is running release 8.4 or higher.
  • Page 20 Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.
  • Page 21 4. Insert the TGM550 and each TIM into the correct slot. 5. If a slot in the router is to remain blank and that slot is above, below, or adjacent to a module you are installing, loosen the screws of the blank faceplate covering that slot so that the blank faceplate can shift out of the way as you install the module.

  • Page 22: Over-Voltage And Sneak-Current Protection

    Over-voltage and sneak-current protection measures are necessary for the safe operation of the Avaya TGM550 and TIMs. Out-of-building installations of telephones or other terminal devices that connect to the Avaya Media Modules require over-voltage and sneak current protection in both buildings. The following devices have been evaluated or tested and approved to protect the Media Modules from over-voltages and sneak current protection: Avaya TIM510 T1 / E1 Media Module.
  • Page 23 TGM550 — Appropriate CAT5 harness cables with RJ11 connectors for one to two ● analog trunk connections, one or two analog line connections, or both TIM508 — A B25A unshielded 25-pair amphenol cable for one to eight analog line ● connections.

  • Page 24: Connecting The Grounding Cable

    Installing an IG550 Integrated Gateway using the Disk on Key Connecting the grounding cable Note: The grounding cable must meet the following specifications: Note: - Be 10 AWG - Able to handle up to 8 Amps amperage - Have a ring-type, vinyl-insulated TV14-6R lug or equivalent to accommodate the 10 AWG cable.

  • Page 25: Connecting Ac Power

    Figure 6: Grounding and power connections to the J2320 chassis Figure 7: Grounding and power connections to the J2350 chassis Connecting AC power 1. Insert the appliance coupler end of a power cord into the appliance inlet on the power supply faceplate (Figure Figure...

  • Page 26: Connecting Dc Power

    Installing an IG550 Integrated Gateway using the Disk on Key 2. For a J6350 only, repeat step 1 for the second power supply if one exists. 3. Insert the plug of each cord into an AC power source receptacle. 4. Verify that the power cord does not block access to router components or hang where people might trip on the cord.
  • Page 27 Figure 9: DC power connections to the 6350 chassis 3magnd2 LAO 100306 Issue 2 January 2008...
  • Page 28 Installing an IG550 Integrated Gateway using the Disk on Key Figure 10: DC power connections to the 2350 chassis 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block. 4. Within the terminal block, remove the two center screws that are next to the labels -48 VDC and RTN.

  • Page 29: Inserting The Disk On Key

    Inserting the Disk on Key 1. Insert the Disk on Key, which is a USB memory stick, into the USB port on the Juniper Services Router (Figure 11). This Disk on Key contains the Juniper configuration file. Figure 11: Disk on Key insertion (J4350 shown) te w a lo T IM...
  • Page 30 Installing an IG550 Integrated Gateway using the Disk on Key Figure 12: Sample illustration of Juniper Service Router and TGM550, front view (J4350 shown) Gateway Console Trunk Line TGM550 TIM521 Analog Juniper Line Line TIM514 E1/T1 NETWORKS TIM510 J4350 RESET...
  • Page 31 Figure 13: Sample illustration of Juniper Service Router and TGM550, front view (J2350 shown) Analog Gateway Juniper J2350 NETWORKS Line Line Trunk Line Console TIM514 TGM550 1xGE SFP PORT 0 PORT 1 STATUS STATUS E1/T1 RESET SLOT NUMBER CONFIG USB0 USB1 TX/RX LINK TX/RX...

  • Page 32: Cabling An Ethernet Port On The Juniper Services Router

    Installing an IG550 Integrated Gateway using the Disk on Key Figure 14: Sample illustration of Juniper Service Router and TGM550, front view (J2320 shown) Analog Gateway Juniper J2320 NETWORKS Line Line Trunk Line Console TIM514 TGM550 1xGE SFP RESET SLOT NUMBER...

  • Page 33: Connecting Your Pc Or Laptop To The Console Port On The J-Series Router

    Connecting your PC or laptop to the console port on the J-series router 1. Turn off the power to the personal computer or laptop that you use to access the command line interface (CLI). Plug one end of an Ethernet rollover cable into the RJ-45-to-DB-9 serial port adapter (Figure 15).

  • Page 34: Logging In To The Juniper Series Router

    Installing an IG550 Integrated Gateway using the Disk on Key Parity: none ● Stop bits: 1 ● Flow control: none ● Logging in to the Juniper Series Router 1. At the login prompt, type root and press Enter. 2. At the password prompt, enter the password. The password should be set by the Disk-on-Key configuration file.

  • Page 35: Administering The Router For "Session Chassis" Access From The Tgm550 And Non-Root Services Access

    Administering the router for “session chassis” access from the TGM550 and non-root services access 1. Obtain an optional login and password from the customer. This login is to be used to access the router from the TGM550 with the session chassis command and as a services login to the router.

  • Page 36: Identifying The Tgm550 Serial Number

    Installing an IG550 Integrated Gateway using the Disk on Key Tip: After a specific user login and password have been administered on the Tip: TGM550, you can alternatively use the following command to log into the TGM550 from the router interface: request tgm login fpc <slot>...

  • Page 37: Updating Tgm550 Firmware, If Necessary

    b. At the Unix command line, type cli, and press Enter. c. Type ping <ip_address>, where <ip_address> is the ip address of the server. Replies from the server scroll down the screen. 3. If the router does not successfully ping the server, review the configuration using the following commands: a.
  • Page 38 Installing an IG550 Integrated Gateway using the Disk on Key where <bank> is the nonactive boot bank (Bank A in the example), <filename> is the full path name of the firmware image file, and <tftp_server_ip_address> is the IP address of the TFTP server.

  • Page 39: Checking The Authentication File Id (Avaya Personnel Only)

    TGM550-00<super># prompt, type show mg list_config. The system displays the list of firmware. Checking the authentication file ID (Avaya personnel only) The authentication file is installed at the factory. To retrieve the AF ID (product ID), perform the following steps: 1.

  • Page 40: Connecting The Usb Modem

    Installing an IG550 Integrated Gateway using the Disk on Key Note: If you must use NVRAM INIT to restore factory settings, the authentication file is Note: not removed. If you must remove the authentication file for some reason, you can use the command erase auth-file to remove the authentication file.
  • Page 41 set interfaces dl<#> unit 0 ppp-options chap access-profile ● <access_profile_name> where <#> is the number, from 0 to 149, for the dialer and <access_profile_name> the name of the access profile that will contain a chap secret for the ppp dial-in. The dialer can apply to incoming, outgoing, or both dialing options for communication to the hosts listed in the profile.
  • Page 42 Installing an IG550 Integrated Gateway using the Disk on Key where <#> is the number, from 0 to 149, for the dialer and the dialer will accept all incoming calls. For example, type: set interfaces dl1 unit 0 dialer-options incoming-map accept-all, where dialer 1 will accept all incoming calls.

  • Page 43: Additional Configuration That Might Be Needed

    To complement the USB modem setup for remote dial-in, you must turn off IP Note: compression on the computer you are using to remotely access the modem. See Administration Guide and CLI Reference for the Avaya IG550 Integrated Gateway, 03-601883. Additional configuration that might be needed The configuration file on the Disk-on-Key might vary in the extent to which the router is configured.
  • Page 44 Additional Gigabit Ethernet ports ● To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net. J2320, J2350, J4350, and J6350 Services Router Getting Started Guide, Release 8.4 ●...

  • Page 45: Chapter 3: Installing An Ig550 Integrated Gateway With The J-Web Quick Configuration Interface

    To add the TGM550 to a J-series router that is already operating, see Chapter Note: 5: Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router on page 117. In this scenario, the customer adds a new site to the LAN, WAN, or both. You must install both a router and a TGM550.

  • Page 46: Downloading The Most Recent Firmware For The Tgm550

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Downloading the most recent firmware for the TGM550 Note: The sequence of links on the Web site might be different than the sequence in Note: this procedure. If you are a customer administrator or an Avaya Business Partner, you might be required to access the Download Center Web site to download firmware.

  • Page 47: Reviewing Safety Requirements

    that is readily accessible to the router over the LAN or WAN, the firmware can be uploaded to the /tftpboot directory on the S8300 Server. Note: Use a Linux-based or a Unix-based TFTP server only if the customer already has Note: an existing one.

  • Page 48: Unpacking Equipment

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Unpacking equipment 1. Locate the packing list and the project manager’s list of equipment. 2. Remove all equipment from the boxes. Much of the equipment is boxed individually. The J-series router ●...

  • Page 49: Upgrading J-Series Router Software, If Necessary

    If the power required of the TIMs and PIMs has not yet been calculated, see "TIM and PIM limits based on heat and power used by the IG550" in Overview of the Avaya IG550 Integrated Gateway, 03-601548.
  • Page 50 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Figure 16: Attaching the brackets to the chassis A LM G at M 55 A LM A na lo g T IM C on A LM E 1/ T IM...
  • Page 51 Figure 17: Installing the router chassis into the rack n ip POWER STATUS ALARM TX/RX LINK TX/RX 10/1 LINK 00/1 TX/RX LINK TX/RX LINK J 4 3 3marack LAO 102406 Issue 2 January 2008...

  • Page 52: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Inserting the TGM550, the TIMs, and the PIMs in the router, if necessary CAUTION: If the J-series router was not shipped with the TGM550 and other boards already CAUTION: inserted, you should not insert the TGM550 and the other boards into the J-series router before you are sure the router is running release 8.4 or higher.
  • Page 53 Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.
  • Page 54 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 4. Insert the TGM550 and each TIM into the correct slot. 5. If a slot in the router is to remain blank and that slot is above, below, or adjacent to a module you are installing, loosen the screws of the blank faceplate covering that slot so that the blank faceplate can shift out of the way as you install the module.

  • Page 55: Over-Voltage And Sneak-Current Protection

    Over-voltage and sneak-current protection measures are necessary for the safe operation of the Avaya TGM550 and TIMs. Out-of-building installations of telephones or other terminal devices that connect to the Avaya Media Modules require over-voltage and sneak current protection in both buildings. The following devices have been evaluated or tested and approved to protect the Media Modules from over-voltages and sneak current protection: Avaya TIM510 T1 / E1 Media Module.
  • Page 56 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface TGM550 — Appropriate CAT5 harness cables with RJ11 connectors for one to two ● analog trunk connections, one or two analog line connections, or both TIM508 — A B25A unshielded 25-pair amphenol cable for one to eight analog line ●...

  • Page 57: Connecting The Grounding Cable

    Connecting the grounding cable Note: The grounding cable must meet the following specifications: Note: - Be 10 AWG - Able to handle up to 8 Amps amperage - Have a ring-type, vinyl-insulated TV14-6R lug or equivalent to accommodate the 10 AWG cable.

  • Page 58: Connecting Ac Power

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Figure 21: Grounding and power connections to the J2320 chassis Figure 22: Grounding and power connections to the J2350 chassis Connecting AC power 1. Insert the appliance coupler end of a power cord into the appliance inlet on the power...

  • Page 59: Connecting Dc Power

    2. For a J6350 only, repeat step 1 for the second power supply if one exists. 3. Insert the plug of each cord into an AC power source receptacle. 4. Verify that the power cord does not block access to router components or hang where people might trip on the cord.
  • Page 60 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Figure 24: DC power connections to the 6350 chassis 3magnd2 LAO 100306 60 Installing and Configuring the IG550 Integrated Gateway...
  • Page 61 Figure 25: DC power connections to the 2350 chassis 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block. 4. Within the terminal block, remove the two center screws that are next to the labels -48 VDC and RTN.

  • Page 62: Connecting Your Personal Computer To Ethernet Port 0/0

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Connecting your personal computer to Ethernet port 0/0 The first time that you turn on power to the J-series router, if no configuration is present, the ge-0/0/0 interface on LAN PORT 0 acts as a DHCP server and assigns an IP address within the 192.168.1.1/24 subnetwork to any devices that are connected to the interface.
  • Page 63 7. From your computer, open a browser and enter the IP address 192.168.1.1 in the address field. The Set Up Quick Configuration page appears. Note: If the login page appears, log in as root. For the first access to the router, you Note: normally do not need a password.

  • Page 64: Configuring The Router Basic Configuration

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Configuring the router basic configuration You begin at the J-Web Quick Configuration Setup page. 1. Complete the following fields: Host Name — Type the host name of the router.
  • Page 65 Current System Time — Click the Set time now manually button to set the current ● time, or click the Set time now via NTP button to automatically synchronize time with the NTP server. DNS Name Servers — In the box that is next to the Add button, type the IP address of a ●...
  • Page 66 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 3. Click OK. The J-Web Summary List appears. 66 Installing and Configuring the IG550 Integrated Gateway...
  • Page 67 4. From the Summary list, click Interfaces. The Interfaces screen appears. Issue 2 January 2008...
  • Page 68 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 5. From the list in the Interface Name column, click the appropriate ge interface. The Interfaces screen for the ge interface appears. 68 Installing and Configuring the IG550 Integrated Gateway...
  • Page 69 6. From the Interfaces screen, under the Logical Interfaces heading, click Add. The Interface Information screen appears. 7. In the box immediately above the Add button, type the IP address of the ge interface. In the box to the right of the slash (/), type the CIDR subnet mask notation, for example, 24. 8.
  • Page 70 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 9. Click OK. The Interfaces screen appears again. 10. At the bottom of the Interfaces screen, click Apply. 11. Click OK. 70 Installing and Configuring the IG550 Integrated Gateway...

  • Page 71: Configuring The Tgm550

    Configuring the TGM550 1. On the left navigation pane, select Quick Configuration > Interfaces. The Interfaces screen appears. 2. Click the vp-1/0/0 interface name. The VoIP Interface screen appears. Issue 2 January 2008...
  • Page 72 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 3. Configure the TGM550 on the physical VoIP Interface screen. 4. If desired, in the Physical Interface Description field, type a name for the TGM550. 5. In the box that is next to the Add button for the MGC List, type the IP address of the primary controller or a C-LAN circuit card that is connected to the primary controller.

  • Page 73: Configuring The Wan Interface

    8. Click the vp-1/0/0 Logical Interface Name. The Interface Information screen appears. 9. In the IPv4 Address Prefix field, type <internal_ip_address>/32, where <internal_ip_address> is the address, also known as the "source" address, that the router uses to establish a continuous point-to-point communication session to the TGM550. This session is used for passing control signals and data packets back and forth between the router and the TGM550 and allows an administration access connection from the TGM550 to the router using the session chassis command.

  • Page 74: Cabling An Ethernet Port On The J-Series Router

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Cabling an Ethernet port on the J-series router 1. Plug an RJ-45 Ethernet cable into one of the Gigabit Ethernet ports that you administered on the router (Figure Figure...

  • Page 75: Logging In To The Juniper Series Router

    2. Plug the RJ-45-to-DB-9 serial port adapter into the serial port on your personal computer (Figure 27). Connect the other end of the Ethernet rollover cable to the console port on the router (Figure 27). 3. Turn on the power to the personal computer. Start Microsoft Windows Hyperterminal or another asynchronous terminal emulation application.

  • Page 76: Logging In To The Tgm550

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Tip: If the configuration fails during the installation or you get locked out, you can Tip: recover the password. See Recovering the password of the router on page 169.

  • Page 77: Pinging The Communication Manager Server

    Pinging the Communication Manager server 1. At the TGM550 command line prompt, type ping <ip_address>, where <ip_address> is the IP address of the server. Replies from the server scroll down the screen. 2. If the TGM550 does not successfully ping the server, do the following: a.
  • Page 78 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 1. At the TGM550-00<super># prompt, type show boot bank to determine the nonactive disk partition or bank. You copy the firmware to this nonactive boot bank. 2. At the TGM550-00<super># prompt, type ping <IP_address>, where <IP_address>is the address of the TFTP or FTP server.

  • Page 79: Checking The Authentication File Id (Avaya Personnel Only)

    11. If you did no see the firmware version on the software banner, then, at the TGM550-00<super># prompt, type show mg list_config. The system displays the list of firmware. Checking the authentication file ID (Avaya personnel only) Issue 2 January 2008...

  • Page 80: Connecting The Usb Modem

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface The authentication file is installed at the factory. To retrieve the AF ID (product ID), perform the following steps: 1. At the TGM550 command line prompt, type show auth-file info.
  • Page 81 2. Log in to the router CLI, if necessary. If you are logged into the TGM550 with ssh from the router, then at the TGM550 prompt, type exit. 3. At the CLI prompt (>), type configure. At the configure prompt (#), type set interfaces umd0 dialer-options pool ●...
  • Page 82 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface set interfaces dl<#> unit 0 dialer-options pool <pool#> ● where <#> is the number, from 0 to 149, for the dialer and <pool_name> is the name of the pool and is the same pool name assigned to the umd0 interface earlier.

  • Page 83: Additional Configuration That Might Be Needed

    To complement the USB modem setup for remote dial-in, you must turn off IP Note: compression on the computer you are using to remotely access the modem. See Administration Guide and CLI Reference for the Avaya IG550 Integrated Gateway, 03-601883. Additional configuration that might be needed...
  • Page 84 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net. J2320, J2350, J4350, and J6350 Services Router Getting Started Guide, Release 8.4 ●...

  • Page 85: Chapter 4: Installing An Ig550 Integrated Gateway With The Cli

    To add the TGM550 to a J-series router that is already operating, see Chapter Note: 5: Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router on page 117. In this scenario, the customer adds a new site to the LAN, WAN, or both. You must install both a J-series router and a TGM550.

  • Page 86: Downloading The Most Recent Firmware For The Tgm550

    The sequence of links on the Web site might be different than the sequence in Note: this procedure. If you are a customer administrator or an Avaya Business Partner, you might be required to access the Download Center Web site to download firmware.

  • Page 87: Reviewing Safety Requirements

    that is readily accessible to the router over the LAN or WAN, the firmware can be uploaded to the /tftpboot directory on the S8300 Server. Note: Use a Linux-based or a Unix-based TFTP server only if the customer already has Note: an existing one.

  • Page 88: Unpacking Equipment

    Installing an IG550 Integrated Gateway with the CLI Unpacking equipment 1. Locate the packing list and the project manager’s list of equipment. 2. Remove all equipment from the boxes. Much of the equipment is boxed individually. The J-series router ●...

  • Page 89: Verifying The Router Has The Power For The Tims And Pims

    If the power required of the TIMs and PIMs has not yet been calculated, see "TIM and PIM limits based on heat and power used by the IG550" in Overview of the Avaya IG550 Integrated Gateway, 03-601548.
  • Page 90 Installing an IG550 Integrated Gateway with the CLI c. Install the mounting brackets onto the chassis, as needed. Avaya recommends that you use the center-mount chassis holes in the center of the chassis sides to mount the brackets. Figure 28: Attaching the brackets to the chassis...
  • Page 91 Figure 29: Installing the router chassis into the rack n ip POWER STATUS ALARM TX/RX LINK TX/RX 10/1 LINK 00/1 TX/RX LINK TX/RX LINK J 4 3 3marack LAO 102406 Issue 2 January 2008...

  • Page 92: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Installing an IG550 Integrated Gateway with the CLI Inserting the TGM550, the TIMs, and the PIMs in the router, if necessary CAUTION: If the J-series router was not shipped with the TGM550 and other boards already CAUTION: inserted, you should not insert the TGM550 and the other boards into the J-series router before you are sure the router is running release 8.4 or higher.
  • Page 93 Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.
  • Page 94 Installing an IG550 Integrated Gateway with the CLI 4. Insert the TGM550 and each TIM into the correct slot. 5. If a slot in the router is to remain blank and that slot is above, below, or adjacent to a module you are installing, loosen the screws of the blank faceplate covering that slot so that the blank faceplate can shift out of the way as you install the module.

  • Page 95: Over-Voltage And Sneak-Current Protection

    Over-voltage and sneak-current protection measures are necessary for the safe operation of the Avaya TGM550 and TIMs. Out-of-building installations of telephones or other terminal devices that connect to the Avaya Media Modules require over-voltage and sneak current protection in both buildings. The following devices have been evaluated or tested and approved to protect the Media Modules from over-voltages and sneak current protection: Avaya TIM510 T1 / E1 Media Module.
  • Page 96 Installing an IG550 Integrated Gateway with the CLI TGM550 — Appropriate CAT5 harness cables with RJ11 connectors for one to two ● analog trunk connections, one or two analog line connections, or both TIM508 — A B25A unshielded 25-pair amphenol cable for one to eight analog line ●...

  • Page 97: Connecting The Grounding Cable

    Connecting the grounding cable Note: The grounding cable must meet the following specifications: Note: - Be 10 AWG - Able to handle up to 8 Amps amperage - Have a ring-type, vinyl-insulated TV14-6R lug or equivalent to accommodate the 10 AWG cable.

  • Page 98: Connecting Ac Power

    Installing an IG550 Integrated Gateway with the CLI Figure 33: Grounding and power connections to the J2320 chassis Figure 34: Grounding and power connections to the J2350 chassis Connecting AC power 1. Insert the appliance coupler end of a power cord into the appliance inlet on the power...

  • Page 99: Connecting Dc Power

    2. For a J6350 only, repeat step 1 for the second power supply if one exists. 3. Insert the plug of each cord into an AC power source receptacle. 4. Verify that the power cord does not block access to router components or hang where people might trip on the cord.
  • Page 100 Installing an IG550 Integrated Gateway with the CLI Figure 36: DC power connections to the 6350 chassis 3magnd2 LAO 100306 100 Installing and Configuring the IG550 Integrated Gateway...
  • Page 101 Figure 37: DC power connections to the 2350 chassis 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block. 4. Within the terminal block, remove the two center screws that are next to the labels -48 VDC and RTN.

  • Page 102: Turning On The Juniper Services Router

    Installing an IG550 Integrated Gateway with the CLI Turning on the Juniper Services Router 1. Press the power button to turn on the Juniper Services Router (Figure Figure 13, or Figure 14). Connecting your PC or laptop to the console port on the J-series router 1.

  • Page 103: Logging In To The Juniper Series Router

    2. Plug the RJ-45-to-DB-9 serial port adapter into the serial port on your personal computer (Figure 38). Connect the other end of the Ethernet rollover cable to the console port on the router (Figure 38). 3. Turn on the power to the personal computer. Start Microsoft Windows Hyperterminal or another asynchronous terminal emulation application.

  • Page 104: Configuring The J-Series Router

    Installing an IG550 Integrated Gateway with the CLI Tip: If the configuration fails during the installation or you get locked out, you can Tip: recover the password. See Recovering the password of the router on page 169. Configuring the J-series Router 1.
  • Page 105 Note: The ge-0/0/0 port number is typically reserved for services access. Note: ● set system name-server <IP_address> where <IP_address> is the address of a DNS server on the LAN/WAN set system services ssh root-login allow to allow access to the router with ●...

  • Page 106: Administering The Router For "Session Chassis" Access From The Tgm550 And Non-Root Services Access

    Installing an IG550 Integrated Gateway with the CLI Administering the router for “session chassis” access from the TGM550 and non-root services access Note: You cannot use the root login when accessing the router with the session Note: chassis command. 1. Obtain an optional login and password from the customer. This login is to be used to access the router from the TGM550 with the session chassis command and as a services login to the router.

  • Page 107: Configuring The Wan Interface

    Note: The default transition point value is 1. The default primary search time is Note: 1 minute. The total search time is 30 minutes. Configuring the WAN interface See the Juniper J-series Services Router Basic LAN and WAN Access Configuration Guide for procedures on how to configure an E1, T1, E3, or T3 WAN interface.

  • Page 108: Checking The Mgc List Transition Points

    Installing an IG550 Integrated Gateway with the CLI Tip: After a specific user login and password have been administered on the Tip: TGM550, you can alternatively use the following command to log into the TGM550 from the router interface: request tgm login fpc <slot> user <tgm-user>...

  • Page 109: Updating Tgm550 Firmware, If Necessary

    b. Review the configuration with the project manager or customer to ensure the IP addresses are correct. Updating TGM550 firmware, if necessary Perform this task if the TGM550 firmware that resides on the TGM550 is not the most recent firmware or is incompatible with the existing JUNOS software. CAUTION: Update firmware on the TGM550 before you update JUNOS software on the CAUTION:...
  • Page 110 Installing an IG550 Integrated Gateway with the CLI where <bank> is the nonactive boot bank (Bank A in the example), <filename> is the full path name of the firmware image file, and <ftp_server_ip_address> is the IP address of the FTP server.

  • Page 111: Checking The Authentication File Id (Avaya Personnel Only)

    Checking the authentication file ID (Avaya personnel only) The authentication file is installed at the factory. To retrieve the AF ID (product ID), perform the following steps: 1. At the TGM550 command line prompt, type show auth-file info. The system displays the following information:...

  • Page 112: Configuring The Usb Modem For Remote Dial-In

    Installing an IG550 Integrated Gateway with the CLI Configuring the USB modem for remote dial-in 1. Ensure that ssh service is available on the router. Additional services that may be required are FTP and Telnet, depending on customer specifications. 2. Log in to the router CLI, if necessary. If you are logged into the TGM550 with ssh from the router, then at the TGM550 prompt, type exit.
  • Page 113 such that remote dial-in from other domains can use the same chap secrets of the access profile. For example, type: set interfaces dl1 unit 0 ppp-options chap local-name jtr, where a calling host computer from outside the router domain also uses the chap secret assigned to profile jtr.

  • Page 114: Additional Configuration That Might Be Needed

    To complement the USB modem setup for remote dial-in, you must turn off IP Note: compression on the computer you are using to remotely access the modem. See Administration Guide and CLI Reference for the Avaya IG550 Integrated Gateway, 03-601883. Additional configuration that might be needed...
  • Page 115 To administer the PIMs, see Juniper J2320, J2350, J4350, and J6350 Services Router Getting Started Guide, Release 8.4. To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net.
  • Page 116 Installing an IG550 Integrated Gateway with the CLI 116 Installing and Configuring the IG550 Integrated Gateway...

  • Page 117: Chapter 5: Installing An Ig550 Integrated Gateway With An Existing Juniper J4350/J6350 Services Router

    LAN/WAN and communications system service, see Chapter 2: Installing an IG550 Integrated Gateway using the Disk on Key on page 11. In this scenario, the customer adds a TGM550 when a router already connects a site to the customer’s LAN or WAN and the customer adds either a communications system or a new...

  • Page 118: Upgrading J-Series Router Software, If Necessary

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Upgrading J-series router software, if necessary Note: The software of the Juniper Services Router must match the firmware version of Note: the TGM550. See the Communication Manager Software/Firmware Compatibility Matrix under Downloads on http://support.avaya.com.

  • Page 119: Copying The Firmware File To A Tftp Server Or An Ftp Server

    8. Use WinZip or another zip file tool to unzip the file, if necessary. Copying the firmware file to a TFTP server or an FTP server 1. To load the firmware on a TGM550, place the firmware file on a TFTP or FTP server that is connected to the customer’s LAN.

  • Page 120: Ensuring Adequate Airflow

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router For the Communication Manager server, a license enabled for media gateway ● announcements Ensuring adequate airflow 1. Ensure that the airflow around the chassis is unrestricted. Allow at least 6 inches (15.2 centimeters) of clearance between the front and the back of the J-series router chassis and adjacent equipment.

  • Page 121: Verifying The Router Has The Power For The Tims And Pims

    If the power required of the TIMs and PIMs has not yet been calculated, see "TIM and PIM limits based on heat and power used by the IG550" in Overview of the Avaya IG550 Integrated Gateway, 03-601548.

  • Page 122: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Inserting the TGM550, the TIMs, and the PIMs in the router, if necessary CAUTION: If the J-series router was not shipped with the TGM550 and other boards already...
  • Page 123 Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.
  • Page 124 Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router 4. Insert the TGM550 and each TIM into the correct slot. 5. If a slot in the router is to remain blank and that slot is above, below, or adjacent to a module you are installing, loosen the screws of the blank faceplate covering that slot so that the blank faceplate can shift out of the way as you install the module.

  • Page 125: Over-Voltage And Sneak-Current Protection

    Over-voltage and sneak-current protection measures are necessary for the safe operation of the Avaya TGM550 and TIMs. Out-of-building installations of telephones or other terminal devices that connect to the Avaya Media Modules require over-voltage and sneak current protection in both buildings. The following devices have been evaluated or tested and approved to protect the Media Modules from over-voltages and sneak current protection: Avaya TIM510 T1 / E1 Media Module.

  • Page 126: Disconnecting Dc Power

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Disconnecting DC power 1. Ensure that the voltage across the DC power source cable leads is 0 V and that the cable leads cannot become active during installation.

  • Page 127: Replacing The Grounding Cable

    Figure 41: DC power connections to the 6350 chassis 3magnd2 LAO 100306 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block. 4. Within the terminal block, remove the screw that connects the cable lug to the -48 VDC terminal and remove the cable.

  • Page 128: Reconnecting Ac Power

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router 1. Disconnect the existing grounding cable from earth ground and from the grounding screw on the back of the Juniper Services Router chassis. 2. Attach the 10-AWG cable to earth ground. Then, use the screw to attach the lug on the...

  • Page 129: Reconnecting Dc Power

    Reconnecting DC power 1. Use one of the removed screws to secure the positive (+) DC source power cable lug to the RTN terminal. 2. Use the other removed screw to secure the negative (-) DC source power cable lug to the -48 VDC terminal.

  • Page 130: Logging In To The J-Series Router

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Figure 44: Console adapter, cable, and port connections te w a lo T IM n so T IM S IG L in Tr u POWER STATUS L in...

  • Page 131: Configuring The Tgm550 On The J-Series Router

    2. At the password prompt, enter the password. Configuring the TGM550 on the J-series router 1. At the root prompt (%), type cli. 2. At the CLI prompt (>), type configure. 3. Type the command set interfaces ge-0/0/<x> unit 0 family inet address <IP_address1>/24 where <#>...

  • Page 132: Administering The Router For "Session Chassis" Access From The Tgm550 And Non-Root Services Access

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router S8700-series server. The additional IP addresses are the addresses for additional C-LAN circuit packs or S8300, S8400, or S8500 local survivable processors. Note: The default transition point value is 1. The default primary search time is Note: 1 minute.

  • Page 133: Logging In To The Tgm550

    Logging in to the TGM550 1. At the cli prompt (>), type ssh <login>@<ip_address>, where <login> is root or another valid login, if previously administered, and <ip_address> is the IP address of the TGM550, and press Enter. The message, Are you sure you want to continue connecting? appears. 2.

  • Page 134: Pinging The Communication Manager Server

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Pinging the Communication Manager server 1. At the TGM550 command line prompt, type ping <ip_address>, where <ip_address> is the IP address of the server. Replies from the server scroll down the screen.
  • Page 135 3. Verify that there is a response from the server. 4. At the TGM550-00<super># prompt, type one of the following commands, depending on whether the file resides on an FTP server or a TFTP server: For a TFTP server, type copy tftp SW_image<bank> <filename> ●...

  • Page 136: Checking The Authentication File Id (Avaya Personnel Only)

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router CAUTION: Before you continue with Step 8, ensure you ran the copy running-config CAUTION: start-config command on the TGM550. The command in Step will cause a loss of any administration on the TGM550 since the last copy running-config start-config command was run.

  • Page 137: Connecting The Usb Modem

    Also, use the AF ID to retrieve the appropriate password if you later must log in to the TGM550 with the craft login. Note: If you must use NVRAM INIT to restore factory settings, the authentication file is Note: not removed. If you must remove the authentication file for some reason, you can use the command erase auth-file to remove the authentication file.
  • Page 138 Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router where <#> is the number of rings before the modem answers. \n indicates the end of the command string. For example, type: set interfaces umd0 modem-options init-command-string “ATS0=2\n”, where the USB modem interface umd0 answers in 2 rings.
  • Page 139 set interfaces dl<#> unit 0 dialer-options incoming-map ● accept-all where <#> is the number, from 0 to 149, for the dialer and the dialer will accept all incoming calls. For example, type: set interfaces dl1 unit 0 dialer-options incoming-map accept-all, where dialer 1 will accept all incoming calls.

  • Page 140: Additional Configuration That Might Be Needed

    To administer the PIMs, see Juniper J2320, J2350, J4350, and J6350 Services Router Getting Started Guide, Release 8.4. To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net.

  • Page 141: Chapter 6: Administering Communication Manager

    Avaya services personnel only. In this version, some values below have already been pre-selected. While a variety of Avaya products support access using SSH, Avaya does not provide support for third-party clients used for SSH access. Any problems with an SSH client, including PuTTY, are the responsibility of the user or the SSH client vendor.

  • Page 142: Administering Ip Interfaces For C-Lan Circuit Packs (S8400, S8500, Or S8700-Series Only)

    Administering Communication Manager on the server to support the IG550 Integrated Gateway 1. At the SAT prompt, type change node-names ip to open the Node Names screen. change node-names ip Page 1 of 1 IP NODE NAMES Name IP Address default_________ 0__.0__.0__.0__...
  • Page 143 The IP address (on the customer LAN) of the C-LAN. Subnet Mask The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. 1 of 2 Issue 2 January 2008...
  • Page 144 Administering Communication Manager on the server to support the IG550 Integrated Gateway Table 1: IP interfaces field descriptions (continued) Field Conditions/Comments Gateway The address of a network node that serves as the default Address gateway for the IP interface. Enable Ethernet...

  • Page 145: Administering Processor Ethernet (S8300, S8400, Or S8500 Server Only)

    Administering Processor Ethernet (S8300, S8400, or S8500 Server only) Note: This should have already been established as a part of normal S8300 Server Note: installation, and may also be administered for an S8400 or S8500 Server. 1. Type change ip-interfaces procr to open the IP Interfaces screen. change ip-interfaces procr Page 1 of 1...

  • Page 146: Administering Network Region

    Administering Communication Manager on the server to support the IG550 Integrated Gateway Table 2: IP interfaces field descriptions (continued) Field Conditions/Comments Subnet Mask The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya...
  • Page 147 Keep-Alive Interval (sec): 5 Keep-Alive Count: 5 2. If necessary, complete the fields as described in Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. Note: It is strongly recommended to use the defaults in the screen. However, for the Note: RTCP Enabled and RSVP Enabled fields, the entry should be n (no).
  • Page 148 Administering Communication Manager on the server to support the IG550 Integrated Gateway 4. Press NextPage twice to display page 3, of the Inter Network Region Connection Management screen. This screen shows the source region (1) and the first 15 destination network region numbers.

  • Page 149: Administer Ip Address Map

    VLAN number. 5. Enter an extension number in Emergency Location Extension field. Note: For more detail about the IP Address Mapping form, see Administration for Note: Network Connectivity for Avaya Communication Manager, 555-233-504. Issue 2 January 2008...

  • Page 150: Adding Media Gateways

    Administering Communication Manager on the server to support the IG550 Integrated Gateway Adding Media Gateways 1. At the SAT prompt, type add media-gateway <number> where <number> is the gateway number from 1 to n. (n is 50 for an S8300, 5 for an S8400, and 250 for an S8500 or S8700-series Server).
  • Page 151 CAUTION: Be sure the serial number for the TGM550 you enter is correct. The serial CAUTION: number is case-sensitive, and if entered incorrectly, will prevent the server from communicating with the TGM550. This number is available from a sticker attached to the TGM550 or can be identified with the show system command on the TGM550.

  • Page 152: Administering The Tims

    Administering Communication Manager on the server to support the IG550 Integrated Gateway announcements on the TN2301 circuit pack used on S8400, S8500, or S8700-series port networks. If there are multiple TGM550 media gateways sharing announcements, then enable announcements on the TGM550 whose trunks will receive the announcements most often.

  • Page 153: Checking Customer Options

    Checking Customer Options If announcements are planned for the TGM550: 1. At the SAT command line, type display system-parameters customer-options, and press Enter. The Optional Features screen appears. 2. Press NEXTPAGE to display page 2. Page 2 of the Optional Features screen appears. 3.
  • Page 154 Administering Communication Manager on the server to support the IG550 Integrated Gateway 154 Installing and Configuring the IG550 Integrated Gateway...

  • Page 155: Chapter 7: Upgrading An Ig550 Integrated Gateway And A Juniper J4350/J6350 Services Router

    Juniper J4350/J6350 Services Router In this scenario, the customer upgrades an IG550 Integrated Gateway to release 1.2 and the J4350 or J6350 Services router to release 8.4 or later. This upgrade is necessary if the customer wants to use the new TIM508, TIM516, or TIM518, or if the customer is upgrading the Communication Manager server to Release 5.0.

  • Page 156: Upgrading J-Series Router Software, If Necessary

    Upgrading an IG550 Integrated Gateway and a Juniper J4350/J6350 Services Router 5. Double-click each file name you want. The system displays a File Download window. 6. Click Save this file to disk. 7. Save the file on your laptop computer.

  • Page 157: Unpacking Equipment

    Unpacking equipment There may new TIMs or PIMs that the customer has ordered. 1. Unpack any TIMs or PIMs shipped to the customer.Equipment includes: Any additional Telephony Interface Modules (TIMs) and Physical Interface Modules ● (PIMs) Cables for the TIMs and PIMs. ●...

  • Page 158: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Upgrading an IG550 Integrated Gateway and a Juniper J4350/J6350 Services Router Inserting the TGM550, the TIMs, and the PIMs in the router, if necessary CAUTION: If the J-series router was not shipped with the TGM550 and other boards already CAUTION: inserted, you should not insert the TGM550 and the other boards into the J-series router before you are sure the router is running release 8.4 or higher.
  • Page 159 Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.
  • Page 160 Upgrading an IG550 Integrated Gateway and a Juniper J4350/J6350 Services Router 4. Insert the TGM550 and each TIM into the correct slot. 5. If a slot in the router is to remain blank and that slot is above, below, or adjacent to a module you are installing, loosen the screws of the blank faceplate covering that slot so that the blank faceplate can shift out of the way as you install the module.

  • Page 161: Over-Voltage And Sneak-Current Protection

    Over-voltage and sneak-current protection measures are necessary for the safe operation of the Avaya TGM550 and TIMs. Out-of-building installations of telephones or other terminal devices that connect to the Avaya Media Modules require over-voltage and sneak current protection in both buildings. The following devices have been evaluated or tested and approved to protect the Media Modules from over-voltages and sneak current protection: Avaya TIM510 T1 / E1 Media Module.
  • Page 162 Upgrading an IG550 Integrated Gateway and a Juniper J4350/J6350 Services Router TGM550 — Appropriate CAT5 harness cables with RJ11 connectors for one to two ● analog trunk connections, one or two analog line connections, or both TIM508 — A B25A unshielded 25-pair amphenol cable for one to eight analog line ●...

  • Page 163: Turning On The J-Series Router

    Turning on the J-series router 1. Press the power button to turn on the router (Figure 12). The system starts. When the system is running normally, the Power on LED lights steady green. Connecting your PC or laptop to the console port on the J-series router 1.

  • Page 164: Logging In To The J-Series Router

    Upgrading an IG550 Integrated Gateway and a Juniper J4350/J6350 Services Router 2. Plug the RJ-45-to-DB-9 serial port adapter into the serial port on your personal computer (Figure 46). Connect the other end of the Ethernet rollover cable to the console port on the...

  • Page 165: Updating Tgm550 Firmware

    Tip: After a specific user login and password have been administered on the Tip: TGM550, you can alternatively use the following command to log into the TGM550 from the router interface: request tgm login fpc <slot> user <tgm-user> where slot is the slot number of the TGM550 and is the login of the tgm-user user.
  • Page 166 Upgrading an IG550 Integrated Gateway and a Juniper J4350/J6350 Services Router a. When the download is complete, the download status shows idle. For an FTP server, type copy ftp SW_image<bank> <filename> ● <ftp_server_ip_address> to transfer the image from the TFTP server to the TGM550 boot bank, where <bank>...

  • Page 167: Additional Configuration That Might Be Needed

    To administer the PIMs, see Juniper J2320, J2350, J4350, and J6350 Services Router Getting Started Guide, Release 8.4. To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net.
  • Page 168 Upgrading an IG550 Integrated Gateway and a Juniper J4350/J6350 Services Router 168 Installing and Configuring the IG550 Integrated Gateway...

  • Page 169: Appendix A: Recovering Passwords

    Appendix A: Recovering passwords Recovering the password of the router Use the following procedure if you are locked out of the system and must reset the password. Connecting your PC or laptop to the console port on the J-series router 1.

  • Page 170: Rebooting The Router And Changing The Root Password

    Enter full pathname of shell or ‘recovery’ for root password recovery or RETURN for /bin/sh: 5. Enter recovery. The system finishes booting and displays instructions to set a new root password and the CLI (>) prompt. 170 Installing and Configuring the IG550 Integrated Gateway...

  • Page 171: Recovering The Root Password Of The Tgm550

    Recovering the root password of the TGM550 6. Enter configure. 7. Enter set system root-authentication plain-text-password. The new password prompt appears. 8. Enter the new password when the system prompts you. 9. Enter commit and-quit. The cli prompt (>) appears. 10.
  • Page 172 J 4 3 3macrdr LAO 100306 4. Install the NVRAM Init Jumper on the TGM550 behind faceplate. Align the jumper behind the RST LED and to the right behind the console port. See Figure 172 Installing and Configuring the IG550 Integrated Gateway...
  • Page 173 Recovering the root password of the TGM550 Figure 49: NVRAM INIT placement t e w o l e T r u L i n h3majmpr LAO 101106 5. Reinsert the TGM550 into the original slot. 6. Press and release the power button to turn on the J-series router (Figure 12).

  • Page 174: Retrieving The Craft Password Of The Tgm550 (Avaya Services Personnel Only)

    TFTP, FTP, or SCP server in the customer network. 4. Replace the TGM550. 5. Log in to the new TGM550. 6. Type erase auth-file. This command erases the factory-installed authentication file. 174 Installing and Configuring the IG550 Integrated Gateway...
  • Page 175 Restoring the old authentication file on a new TGM550 7. Type one of the following commands. copy auth-file tftp filename ip_address ● ● copy auth-file ftp filename ip_address ● copy auth-file scp filename ip_address where filename is a name you previously gave the authentication file and ip_address is the IP address of the TFTP, FTP, or SCP server where the file is stored.
  • Page 176 Recovering passwords 176 Installing and Configuring the IG550 Integrated Gateway...

  • Page 177: Appendix B: Configuring Your Computer For J-Web Quick Configuration Access

    Use the following instructions to configure your computer for a direct Ethernet connection to the J-series router and for use of the J-Web Quick Configuration interface. Note: Internet Explorer is the only browser officially supported by Avaya for use with the Note: IG550 Integrated Gateway. The use of other browsers such as Mozilla Firefox may have undetermined and suboptimal results.
  • Page 178 Network and Dial-up Connections window shows the status of the Local Area Connection: Enabled appears when the laptop's Ethernet cable is connected to the server. ● Disabled or unplugged appears if the NIC is not connected to anything. ● 178 Installing and Configuring the IG550 Integrated Gateway...

  • Page 179: Changing Tcp/Ip Properties (Windows 95, 98, Nt 4.0, And Millennium Edition [Me])

    Changing TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME]) Changing TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME]) 1. Access your computer's network information using one of the following options. Windows 95, 98, and NT: Right-click Network Neighborhood. ●...

  • Page 180: Checking Or Changing Proxy Settings (Internet Explorer)

    Type IP address 192.168.1.1 in the Exceptions box. If there are other entries in this box, add to the list of entries and separate entries with a “;”. c. Click OK to exit. 180 Installing and Configuring the IG550 Integrated Gateway...

  • Page 181: Appendix C: Network Cable Specifications And Pinouts

    Appendix C: Network cable specifications and pinouts TGM550 Signal Ring TIM508 Signal Signal Communication Manager port number Issue 2 January 2008...

  • Page 182: Tim510

    Network cable specifications and pinouts TIM510 Signal R - Receive T - Receive R1 - Transmit T1 - Transmit TIM514 Signal Ring 182 Installing and Configuring the IG550 Integrated Gateway...

  • Page 183: Tim516

    TIM516 Signal Signal Communication Manager port number T - Send/ T - Send/ Receive Receive T - Send/ T - Send/ Receive Receive T - Send/ T - Send/ Receive Receive T - Send/ T - Send/ Receive Receive T - Send/ T - Send/ Receive Receive...

  • Page 184: Tim518

    T - Send/ R - Send/ Receive Receive T - Send/ R - Send/ Receive Receive T - Send/ R - Send/ Receive Receive T - Send/ R - Send/ Receive Receive 184 Installing and Configuring the IG550 Integrated Gateway...

  • Page 185: Tim521

    Signal Signal Communication Manager port number T - Send/ R - Send/ Receive Receive T - Send/ R - Send/ Receive Receive T - Send/ R - Send/ Receive Receive T - Send/ R - Send/ Receive Receive T - Send/ R - Send/ Receive Receive...

  • Page 186: Rj-45 Tgm550 Console Port Connector Pinouts

    View) Pins For future use (TGM550input) (TGM550 output) RJ45 Juniper console port connector pinouts Signal Description Unused Data Set Ready Receive Data Signal Ground Signal Ground Transmit Data Data Terminal Ready Unused 186 Installing and Configuring the IG550 Integrated Gateway...

  • Page 187: General Safety Guidelines And Warnings

    General Safety Guidelines and Warnings General Safety Guidelines and Warnings The following guidelines help ensure your safety and protect the J-series router from damage. The list of guidelines might not address all potentially hazardous situations in your working environment, so be alert and exercise good judgment at all times. Perform only the procedures explicitly described in this manual.

  • Page 188: Qualified Personnel Warning

    When removing or installing a component, always place it component-side up on an ● antistatic surface, in an antistatic card rack, or in an electrostatic bag. If you are returning a component, place it in an electrostatic bag before packing it. 188 Installing and Configuring the IG550 Integrated Gateway...

  • Page 189: Appendix D: Removing And Inserting Tgm550 Field Replaceable Units

    Appendix D: Removing and inserting TGM550 Field Replaceable Units The TGM550 module is available in three versions, depending on the type of VoIP module installed: MP80 VoIP module – 80 channels DSP daughterboard ● MP20 VoIP module – 20 channels DSP daughterboard ●...

  • Page 190: Removing The Tgm550 Module

    Removing the TGM550 module 1. Power down the Juniper router. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: module. This module is not hot-swappable. If you attempt to remove or insert the module while the router is turned on, the router might reset or malfunction in some other way.

  • Page 191: Removing A Voip Module

    Replacing a VoIP module Removing a VoIP module 1. Remove the Phillips screw anchoring the VoIP module to the TGM550 module. See Figure 51 for the location of the VoIP module on the TGM550 board. 2. Open the latches on either side of the VoIP module slot. The VoIP module lifts up. 3.

  • Page 192: Reinserting The Tgm550 Module

    Carefully slide the module straight into the slot to avoid damaging the connector CAUTION: components. 2. Drive the screws to hold the TGM550 module in place (see Figure 50). 3. Power on the router. 192 Installing and Configuring the IG550 Integrated Gateway...

  • Page 193: Index

    Index Index craft ..authentication file customer options AC power ....administering ....connecting to chassis .
  • Page 194 J-Web interface password ....accessing ..J-series router login 194 Installing and Configuring the IG550 Integrated Gateway...
  • Page 195 Index ....recovering ..setting root password for router PIMs T1 interface ....cabling .
  • Page 196 Index 196 Installing and Configuring the IG550 Integrated Gateway...

Table of Contents