Table of Contents
Advertisement
critical services, CallPilot ............................................
customer service ..........................................................
D
diagnostics
integrated
running .....................................................
troubleshooting failures .................................
when to run ....................................................
last results
viewing ..........................................................
TCP/IP ...........................................
arp .................................................................
ipconfig ..........................................................
nbtstat ............................................................
netstat ............................................................
ping ................................................................
tracert ............................................................
Diagnostics section, Maintenance screen ..................
diagnostics tool
TCP/IP .................................................................
Diagnostics Tool .........................................................
diagram
rear panel
slot locations ..................................................
distributor .....................................................................
documentation ........................................................
map ......................................................................
E
Event Browser, using ............................................
event log
application ............................................................
security .................................................................
system ..................................................................
event logs
types, description .................................................
viewing .................................................................
events
about ..............................................................
investigating .........................................................
F
fan, hot-swap ..............................................................
fault management
alarm notification ..................................................
event processing ..................................................
Firmware revision
130
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
verifying ................................................................
64
flashing the .................................................................
9
G
General section, Maintenance screen ........................
,
54
55
H
55
54
hardware problems, detecting ....................................
56
–
,
,
,
31
33
35
36
38
I
35
31
indicators ..................................................................
36
integrated diagnostics
38
running .................................................................
32
troubleshooting failures ........................................
33
when to run ..........................................................
47
ipconfig command ......................................................
flags and descriptions ..........................................
31
running from Windows .........................................
59
syntax ...................................................................
ipconfig default ...........................................................
12
L
9
,
9
15
LED, non-illumination of .............................................
15
Legend/Help tab .........................................................
location
MPB96 DSP .......................................................
logs
,
46
47
event types
28
event, viewing ......................................................
28
28
M
28
28
maintenance
activities by component ........................................
,
43
46
preparing for .........................................................
46
Maintenance screen, CallPilot Manager
Diagnostics section ..............................................
General section ....................................................
Maintenance section ............................................
purpose ................................................................
77
MPB96 board .............................................
replacing or adding .....................................
44
multimedia channels, working with .............................
43
Multimedia Monitor, using .....................................
viewing ..........................................................
90
90
47
44
128
55
55
54
31
31
31
31
31
74
67
105
28
28
48
15
47
47
47
47
,
,
105
108
114
,
108
114
57
,
47
57
December 2010
Advertisement
Table of Contents
