Preparing for maintenance activities
Before you proceed with hardware maintenance activities, review the 1005r Server Hardware
Installation (NN44200-308) guide for the following information:
• required tools and equipment
• recommended safety precautions for electrostatic discharge, handling cards, and
handling your server
Customer Documentation Map
The following diagram shows the overall organization and content of the CallPilot
documentation suite.
Table 1: CallPilot Customer Documentation Map
Fundamentals
Avaya CallPilot® Fundamentals Guide (NN44200-100)
Avaya CallPilot® Library Listing (NN44200-117)
Planning and Engineering
Avaya CallPilot® Planning and Engineering Guide (NN44200-200)
Avaya CallPilot® Network Planning Guide (NN44200-201)
Avaya Communication Server 1000 Converging the Data Network with VoIP
Fundamentals (NN43001-260)
Solution Integration Guide for Avaya Communication Server 1000/CallPilot®/NES
Contact Center/Telephony Manager (NN49000-300)
Installation and Configuration
Avaya CallPilot® Upgrade and Platform Migration Guide (NN44200-400)
Avaya CallPilot® High Availability: Installation and Configuration (NN44200-311)
Avaya CallPilot® Geographic Redundancy Application Guide (NN44200-322)
Avaya CallPilot® Installation and Configuration Task List Guide (NN44200-306)
Avaya CallPilot® Quickstart Guide (NN44200-313)
Avaya CallPilot® Installer Roadmap (NN44200-314)
Server Installation Guides
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
Preparing for maintenance activities
December 2010
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