Avaya CallPilot 1005r Maintenance And Diagnostics page 6

The nbtstat command.....................................................................................................................................36
Nbtstat command syntax.................................................................................................................................37
nbstat command parameters..........................................................................................................................37
The netstat command.....................................................................................................................................38
Netstat command syntax.................................................................................................................................38
netstat command parameters.........................................................................................................................38
Using the chkdsk utility....................................................................................................................................39
Chkdsk utility syntax........................................................................................................................................39
Chksdsk utility parameters..............................................................................................................................39
Chapter 5: Monitoring server hardware................................................................................41
In this chapter..................................................................................................................................................41
ISM overview...................................................................................................................................................41
Chapter 6: Monitoring multimedia hardware........................................................................43
In this chapter..................................................................................................................................................43
Understanding fault management...................................................................................................................43
Event processing.............................................................................................................................................43
Alarm notification.............................................................................................................................................44
Component dependencies..............................................................................................................................44
Detecting hardware problems.........................................................................................................................44
Alarm Monitor..................................................................................................................................................45
About alarms...................................................................................................................................................45
Event Browser.................................................................................................................................................46
About events...................................................................................................................................................46
Channel and Multimedia Monitors...................................................................................................................47
Disabling call channels....................................................................................................................................47
The Maintenance screen.................................................................................................................................47
What the Maintenance screen provides..........................................................................................................47
Maintenance activities for each component....................................................................................................48
Viewing component states..............................................................................................................................49
Component states...........................................................................................................................................49
Alert icons.......................................................................................................................................................50
Starting and stopping components..................................................................................................................51
Stop versus courtesy stop...............................................................................................................................51
Courtesy stop..................................................................................................................................................52
Stop.................................................................................................................................................................52
Components that you can start and stop........................................................................................................52
Running integrated diagnostics.......................................................................................................................54
Before you begin.............................................................................................................................................54
Components with diagnostic tests available...................................................................................................54
Diagnostic tests available for each component...............................................................................................55
If a diagnostic test fails or cannot be run.........................................................................................................55
Viewing the last diagnostics result..................................................................................................................56
Working with the Multimedia Monitor..............................................................................................................57
Working with the Channel Monitor..................................................................................................................58
Chapter 7: Using Avaya CallPilot® system utilities.............................................................59
In this chapter..................................................................................................................................................59
Overview.........................................................................................................................................................59
Accessing the system utilities.........................................................................................................................60
Diagnostics Tool..............................................................................................................................................60
6 Avaya CallPilot® 1005r Server Maintenance and Diagnostics December 2010