Avaya CallPilot 1005r Maintenance And Diagnostics page 91

Important:
Perform the following procedure only if the firmware version is not the version identified in
this section.
To upgrade or downgrade the RAID firmware
The firmware of the RAID card is upgraded through a flash process. The flash process is
initiated by running the RAID card firmware update utility on the Avaya CallPilot DVD.
1. Insert the CallPilot Image DVD for the platform into the DVD combo drive.
2. Power down the CallPilot server.
3. Restart the CallPilot server.
4. Enter 3 and press Enter to run Utilities (BIOS, Firmware, etc...) from the Startup.
5. Enter 4 to run the LSI320-1 RAID card firmware update from the Avaya CallPilot
6. Enter Y to confirm.
7. Type Y and press Enter.
8. Type Y and press Enter.
9. Manually reboot the CallPilot 1005r.
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
Result: The server boots from the DVD and the Startup Menu appears.
1.Install CallPilot 5.0 1005r server image and exit to DOS (recommended).
2.Install CallPilot 5.0 1005r server image and exit to DOS (FACTORY ONLY).
3.Utilities (BIOS, Firmware, etc...)
Result: The Avaya CallPilot Image Menu appears.
1.1005r server BIOS update
2.1005r server FRU/SDR firmware update
3.1005r server Board Management Controller (BMC) firmware update
4.LSI320-1 RAID controller firmware update
5.1005r system Utilities and SEL Viewer
6.Go to DOS
Image Menu.
Result: The system prompts you to confirm the RAID firmware update.
Result: The system displays the valid image for the RAID card firmware update and
asks the following:
Do you wish to continue (y/n)?
Result: The system states that you are flashing the Firmware (it displays the
version), and asks the following:
Do you wish to continue (y/n)?
Result: The Flash programming is performed. Once complete, the system prompts
for you to reboot the system.
Result: The system reboots and the Startup Menu appears.
Verifying the RAID firmware
December 2010 91