Canon imageRUNNER ADVANCE C5560i III User Manual page 1300

Generating a Device Signature Certificate(P. 779)
Certificate Expiration Date Error
The certificate has expired.
● Check the expiration date of the certificate.
Time Stamp Digital Sig. Error
The time stamp license file is corrupt.
● Check the status of the time stamp license file.
The password of the time stamp license file is incorrect.
● Check the password of the time stamp license file, and set the correct password.
The time stamp module of the machine is not functioning correctly.
● Restart the machine.
● If it still does not function correctly, contact your local authorized Canon dealer.
Cannot log in because multiple users are registered under the same user name.
Contact the system manager.
The user name could not be distinguished because user names are set to be not case-sensitive.
● Change the settings to make user names case-sensitive, or register another user name.
Cannot register any new buttons because the number of registered buttons has
reached the limit. Buttons already registered can be overwritten.
The button cannot be registered because the maximum number of buttons has been exceeded.
● Overwrite an existing button or delete unnecessary buttons.
Customizing the <Home> Screen(P. 189)
Cannot import because the number of buttons for registration has exceeded the upper
limit.
Buttons cannot be registered while importing because the maximum number of personal buttons/
shared buttons has been exceeded.
● Delete unnecessary personal buttons/shared buttons, and import the data again.
Could not register because the number of registered users has reached the limit.
Cannot register the user because the number of users has exceeded the upper limit.
● Delete any unnecessary users.
Troubleshooting
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