Canon imageRUNNER ADVANCE C5560i III User Manual page 1281

● Restart the machine. If the message is still displayed after restarting the machine, make a note of the
message and contact your local authorized Canon dealer.
FM WORK MEMORY ERROR
The printer stopped operating normally due to an unknown problem.
● Restart the machine. If the message is still displayed after restarting the machine, make a note of the
message and contact your local authorized Canon dealer.
Google Cloud Print: Cannot communicate with the server.
Communication with the Google Cloud Print server is blocked due to firewall settings.
● Configure firewall settings to allow communication.
Google Cloud Print: Server auth. error. (Invalid Certificate)
The expiration date of the certificate has expired.
● Confirm the expiration date for the certificate.
IEEE 802.1X error. Set the correct authentication information.
The client authentication information is not set correctly.
● Check whether the authentication method and authentication information (key and certificate, user name
and password, and CA certificate) are set correctly.
IEEE 802.1X error. No reply from the destination.
An error occurred while communicating with the authenticator.
● Check whether the authenticator (LAN switch) and RADIUS server are set correctly.
IEEE 802.1X error. Cannot analyze the certificate.
Failed to analyze the server certificate sent from the RADIUS server.
● Check the content of the server certificate of the RADIUS server.
IEEE 802.1X error. The certificate is incorrect.
An error occurred when using the server certificate sent from the RADIUS server as a CA certificate for
validation.
● Check the content of the server certificate of the RADIUS server and the CA certificate registered in the
machine.
Registering a CA Certificate(P. 803)
IEEE 802.1X error. The certificate has expired.
The server certificate sent from the RADIUS server has expired.
● Check the expiration date of the server certificate of the RADIUS server.
Troubleshooting
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