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Canon imageRUNNER ADVANCE C5560 Configuration And Installation Manual

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imageRUNNER ADVANCE C5560
with imagePASS-P1
Full Service
Configuration and Installation Guide
March 21, 2022

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Summary of Contents for Canon imageRUNNER ADVANCE C5560

  • Page 1 ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide March 21, 2022...
  • Page 2 Revision History Date Section Description Release of imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and 01/26/17 Installation Guide. 01/11/18 Chapter 1 Updated file names Chapter 4 Updated firmware version & file names Chapter 4 Updated VKT Screenshots Chapter 6 Updated screenshots &...

  • Page 3: Table Of Contents

    Chapter 12: Post Installation Actions ............ 59 Appendix  imageRUNNER ADVANCE C5560 Post Installation Checklist  Certification of Canon Machine Hard Disk Drive Erase  Sample Fiery Configuration Page imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 4: Chapter 1: Introduction

    Chapter 1: Introduction The settings in this guide were specified by FedEx Office Asset Management for use across all imageRUNNER ADVANCE C5560 devices in their fleet that have an imagePASS-P1 attached. Important Any device being removed from a FedEx Office center must have its hard disk drive erased using the single pass process native to the device.
  • Page 5 FedEx Office imagePASS-P1 Clone Image – from support.cusa.canon.com [FXO_C5500_P1_Clone_12082017.zip] o FedEx Office Paper Catalog file [FXO_C5500_PaperCatalog_12082017_v2.zip]– from support.cusa.canon.com Note: Refer to the imageRUNNER ADVANCE C5560 Service Manual for routine installation or troubleshooting procedures. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 6: Chapter 2: Preparing The Device Being Removed

    Log into the device using the center password (center number) c) Select [Management Settings] d) Select [Data Management] e) Select [Initialize All Data/Settings] f) Select [OK] to initialize the HDD imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 7 Technician and signed by the Center Manager. It is the Technician’s responsibility to scan and email the completed form to the email box identified on the form so that it is confirmed that Canon has complied with FedEx Office data security requirements.

  • Page 8: Chapter 3: Imagerunner Advance C5560 Machine Configuration

    Chapter 3: imageRUNNER ADVANCE C5560 Machine Configuration  Cassette Feeding Unit-AM1  Booklet Finisher-Y1  Inner 2/3 Hole Puncher-A1  Buffer Pass Unit-L1  Tab Feeding Attachment Kit–F1  imagePASS-P1 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 9: Chapter 4: Configuring Device Settings

    3. Plug-in the USB drive prepared in step 2 into the engine. 4. Press [Settings / Registration]  [Log In] 5. Enter Password (Default : 7654321), click “Login In” imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 10 Note: Since this is a new machine, the Auto Configuration Agent button may not display on the 1st page. If you do not see the ACA, swipe until you find it. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 11 9. Click “Next” 10. Click “Start” Firmware Installation will begin. If the proper version of firmware is already installed, it will skip this process and begin DCM installation (step 12). imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 12 11. If not, the device will reboot 12. After the firmware is installed, the device will start DCM installation 13. The device will reboot again after the DCM is successfully imported imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 13 15. When the process is completed, you will see the following screen. 16. Press the “Main Menu” button to return to the home page, and then press the "Auto Configuration Agent" button. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 14 Note: After the VKT package deployment process is completed the device UI will change. The resulting screen will have three soft buttons: “Copy” ,“Scan and Send” and Fiery(see image below). imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 15  Sleep Mode Energy Use Energy Use High  Use Motion Sensor On, Off Network  Confirm Network Settings Enable Settings Network>TCPIP Settings internet.proxy.fedex.com  Proxy Settings port 3128 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 16 **4 Digit Store Number  System Pin Change to 4 Digit Store Number **4 Digit Store Number Device Management>Device Information Settings  Device Name Model Name  Location **4 Digit Store Number imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 17 During the execution of the VKT package some of the settings below are transferred automatically. Please verify that they are set properly. Service Mode Path Level 1,2 FXO Settings Check if Done  COPIER>FUNCTION>INSTALL>E-RDS  COPIER>OPTION>FNC-SW>CDS-FIRM  COPIER>OPTION>FNC-SW>CDS-MEAP  COPIER>OPTION>FNC-SW>CDS-UGW imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 18: Chapter 5: Center Ip / Subnet Mask / Gateway

    Network Map displayed in the center. Note : If there are any concerns regarding network configurations, the FXO Center Manager or Field Technology Specialist should be contacted immediately. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 19: Chapter 6: Imagepass-P1 Set-Up

    This section will guide you through the setup of the imagePASS-P1 to meet the FedEx Office Standard configuration. All files for this section can be obtained from the Canon e-Support site under the Major Accounts section > New MFP Deployment.
  • Page 20 2. Extract the file to a folder on your Windows computer. 3. Double click on the file Fiery USBSetupTool.exe. 4. Select Run. 5. Click Next. 6. Accept the license agreement and click Next. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 21 7. Select the destination folder or keep the default and select Next. 8. Click Install to start the installation. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 22  You will see the window shown below 10. Locate the file FCTe-3.1.iso.zip and extract the file to a folder on your Windows computer. 11. Drag and Drop the FCTe-3.1.iso onto the window shown below. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 23 Note: Make sure the USB drive destination is correct. You will lose all data previously stored on the USB drive. 13. Once complete the USB drive is ready for the clone image Select Close. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 24 USB Drive created in the step above. 16. View the contents of the USB drive on a Windows PC. The contents of the drive should be as follows: imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 25 Insert the USB flash drive into a USB port on the Windows computer. b. In Windows Explorer, open the USB flash drive to check the files. 2. Shut down the imageRUNNER ADVANCE C5560 and ensure that the imageRUNNER ADVANCE C5560 and imagePASS-P1 are powered off. (Wait until the LED’s are off on the imagePASS-P1 before continuing)
  • Page 26 When the restore process is complete, the LED flashes “CC”, then “00” in one second intervals, and repeats to indicate completion status. 1. Remove the USB flash drive. 2. Reboot the imagePASS-P1 Fiery server from the power switch of the controller. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 27 Once enabled and the imagePASS-P1 is detected by the engine, the Fiery icon will appear on the Main Menu of the Canon User Interface. It may take up to 7 minutes for the imagePASS-P1 to boot and be detected by the engine.
  • Page 28 2. Click the “+” icon in Command Workstation. 3. Enter the IP Address configured on the imagePASS-P1 controller in the Connect to a server field and click the Connect button. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 29 (the password is case-sensitive and includes a period in between the word Fiery and the number 1). Click Login. 5. The device will appear under the list of Servers with a green button to show that it is added and connected. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 30 Explanation : The example shows a center in 'Texas' with a center "TX1234-C05560-1" number of '1234' an engine model Example : 5560 and the first device of it's model in the center '1' imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 31 Refer to Step 2 Fiery Server Regional Settings Date and Time  Set Refer to Step 3 Select all characters and delete. Security  Operator Password See screenshot below. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 32 6. Log in to Command Workstation using the Operator account and ensure that a password is not required. Note: If a password is required, launch ‘Configure’ again as in Step 4 to remove the Operator password and reboot the controller. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 33 (Device Center  Color Setup) 2. Output Profiles – Output profiles should be all FXO with the calibration and Media Types exactly as shown. (Device Center  Resources  Profiles) imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 34 3. FXO Spot Colors – (FXO_Brand_Colors_5540_60] should be at the top with the colors shown on the right. (Device Center  Resources  Spot Colors) imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 35 Perform Auto Adjust Gradation for Heavy 7 media. o Settings/Registration  Adjustment/Maintenance  Adjust Image Quality  Auto Adjust Gradation o Perform Auto Adjust Gradation on Heavy 2-7 o Select Full Adjust imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 36 Settings/Registration  Adjustment/Maintenance  Adjust Image Quality  Auto Correct Color Tone Settings o Register Correction Pattern o Yes o Choose the Pattern with the Custom / Plain Media imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 37 3. Log into the C5560 by selecting Administrator from the User drop down list and enter Fiery.1 as the password (the password is case-sensitive and includes a period in between the word Fiery and the number 1). Click Login. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 38 Remove Association as indicated in the image. 5. Once all of the Drawers are Unassigned then proceed to Delete all Jobs in Held, Printed and Archived Queues under Job Center. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 39  Then Close Please ensure if all of the custom media has been deleted from the Engine and the Fiery. If not then see step 7 and 8 below: imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 40  Browse to Settings/Registration  Preferences  Paper Settings  Paper Type Management Settings  Select Type to display Custom then select Display  Delete any Custom Media located here. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 41 4. Once opened, click “Import”  “Replace Existing.” The [Import Paper Catalog] window will open. Navigate to where the paper catalog was unzipped, click the file “FXO_C5500_PaperCatalog_12_08_2017_v2_94media”, and click “Open”. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 42 7. Click the [Settings] Tab and verify [FXO_5540_5560_HeavyCoated_v1.icc] is listed as the [Front color profile]. Close the window. This step ensures the Output Profiles are correctly linked to the Paper Catalog entries. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 43: Chapter 7: Performing Calibration

    7 on the iAC5560 and Heavy 2-7 on the iAC5540 using the appropriate paper). iRAC5560 iAC5540 4. Load 20 lb paper in the tray. (When performing this step ensure it matches the paper in step 3) imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 44 5. Select Start printing. 6. Select Start Scanning. (Repeat step 5 and 6 three times, following the screens) 7. The process is complete when you get this message below. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 45 2. Press Login  Admininstrator  Password: Fiery.1. Press the Login button. 3. Press Calibrate and select the media type as shown below 4. Click Print. 5. Place the paper and the grayscale strip under the glass as shown. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 46 6. Press Measure. 7. Click Apply when calibration measurement is complete. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 47: Chapter 8: Configuring Network Scanning

    Chapter 8: Configuring Network Scanning Setting up FTP Scanning to the Primary DPW 1. Click the Main Menu button, and from the Main Menu screen select “Scan and Send.” 2. Select “Address Book.” imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 48 3. Click the “Register/Edit” button. 4. Select “Register New Destination.” 5. Select the “File” button. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 49 8. Test the scan by selecting the NetScan destination from the address book. Click “OK” and perform a scan. 9. Click the “Start” button on the main control panel to perform the scan. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 50 10. Click the “Start Sending” button to send the scan to the Primary DPW 11. Check the X: Drive button on the DPW and verify that the scan is available. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 51: Chapter 9: Print Driver Installation On Workstation Using The Puma Application

    PUMA (Printer Utility Management Application). Installing the Print Driver: 1. From a DPW in the center click the Windows Start button, type PUMA into the search bar, and select ‘Printer Utility Management Application.’ imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 52 2. Select ‘Add a Driver.’ Note: In some instances this option may say Add a Printer. 3. Select the ‘Manual Install’ tab. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 53 4. Select the C5560 device to be installed from the list. Obtain the IP address for the device and populate it in the [IP ADDRESS] field. Enter the model number as the unique identifier and click the Install button. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 54 5. Wait for the installation to complete and select ‘OK.’ 6. Click the X (Close) in the upper left corner of the PUMA application to close the application. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 55: Chapter 10: Com Test Verification

    Settings table on page 15. The “imageWARE Remote Activation Guide” can be found on e-Support: Major Accounts > FedEx Office – Multifunction Printer Support > Resources > imageWARE Remote Activation Guide. imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...

  • Page 56: Chapter 11: Quality Validation Process

    Resolve any image quality problems that have been found. Quality Validation Visual Inspection/Comparison The Center Manager prints the Quality Validation Proof (“Narrow Format Validation Proof v1” file) from PPA on the imageRUNNER ADVANCE C5560 being tested using 11x17 24lb. laser paper. Note: A Validation Master print has been provided to all FedEx Office Centers by FSO (FedEx Support Organization).
  • Page 57 Validation Proof Master sample (used for visual inspection/comparison) Page 1 Page 2 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 58 The application will determine whether the color values measured for each patch are within the acceptable range to which FedEx Office and Canon USA have agreed. In cases where Printer Color Verification Chart does not pass, the technician should take remedial steps to improve the print quality.

  • Page 59: Chapter 12: Post Installation Actions

    The Technician must scan the Fiery Configuration Page, and the completed and signed imageRUNNER ADVANCE C5560 Post Installation Checklist and Certification of Canon Machine Hard Disk Drive Erase form(s) to create one PDF file and send it to: fxo_order_management@cusa.canon.com The Fiery Configuration Page must then be presented to the FedEx Office Center Manager (or their designee).
  • Page 60 Equipment Service and Support sticker 1. Enter the serial and models numbers of the imageRUNNER ADVANCE C5560 in the appropriate field on the Equipment Service and Support sticker. 2. Affix the sticker in the front cover (drum access) as shown below.

  • Page 61: Appendix

    Appendix:  imageRUNNER ADVANCE C5560 Post Installation Checklist  Certification of Canon Machine Hard Disk Drive Erase  Sample Configuration Page imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide...
  • Page 62  7. The Color Verification Measurement was successful. 8. A P-Print [Canon Engine Report], Configuration page, and PS Test page have been  left in the service holder on the back of the imageRUNNER ADVANCE C5560.
  • Page 63 May 15, 2015, Section 16, Security Requirements, and inclusive of all Statements of Work and corresponding Amendments, by and among the Parties, Canon USA and Canon Dealer Servicers hereby certify that all hard drives have either been erased or removed from the existing Machine and / or controllers.
  • Page 64 FIERY SERVER CONFIGURATION SERVER: FXO-P1-C55 PRINTER: Canon iR-ADV C5500s-P1 PSV1.0US IP ADDRESS: 10. Fiery Server WSD Queue Print Queue Enable Direct Mobile Printing Server Name NY0000FS1 Server Description Enable USB Port Domain or Workgroup WORKGROUP USB Media Auto Print Disabled...
  • Page 65 FIERY SERVER CONFIGURATION SERVER: FXO-P1-C55 PRINTER: Canon iR-ADV C5500s-P1 PSV1.0US IP ADDRESS: 10.xxx.xxx.xxx Get DNS setting automatically IPSec Setup Primary DNS server IP address 192.112.46.53 Secondary DNS server IP address 192.112.46.153 Domain name PS Setup xxx.xxx Host name FXO-P1-C55xx Allow Courier substitution...
  • Page 66 FIERY SERVER CONFIGURATION SERVER: FXO-P1-C55xx PRINTER: Canon iR-ADV C5500s-P1 PSV1.0US IP ADDRESS: 10.xxx.xxx.xxx Spot Color Matching Black point compensation RGB Gray Processing Text/Graphics CMYK Gray Processing Text/Graphics Use embedded profile when present (RGB) Use embedded profile when present (CMYK) Calibration Info...
  • Page 67 SYSTEM UPDATES LOG SERVER: FXO-P1-C55xx PRINTER: Canon iR-ADV C5500s-P1 PSV1.0US IP ADDRESS: 10.xxx.xxx.xxx FIERY UPDATES DATE & TIME PATCH ID NAME 02/13/2018 10:53:18 FJDF1.5.0.34_linux 02/13/2018 10:53:18 SP1_FIT101703965 02/13/2018 10:53:18 FIT101689964...

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