Canon imageRUNNER ADVANCE C5560i III User Manual page 1282

IEEE 802.1X error. Change the authentication password.
The password has expired.
● Set a new password.
IEEE 802.1X error. Check the authentication settings.
The authentication method set in the machine and the authentication method set in the RADIUS server
do not match.
● Check the authentication method set in the machine and the RADIUS server, and set the correct
authentication method.
Set the IP address.
The IP address of the machine is not set.
● Set the IP address in <TCP/IP Settings>, and restart the machine.
Setting an IP Address(P. 36)
Cannot set PDF (Format to PDF/A) as default. All other settings have been set.
You tried to register a default value for <Scan and Send>, <Scan and Store>, or <Access Stored File>, while
the <Format PDF to PDF/A> settings for the <PDF> file format was changed.
● You cannot register default settings if you change the <Format PDF to PDF/A> setting for the <PDF> file
format. Register default settings after changing settings other than the <Format PDF to PDF/A> setting.
Check the server name in the SMB server settings.
A computer or printer with the same name as the SMB server is registered in the WINS database.
● If <WINS Resolution> is set to <On> in <WINS Settings>, do not register a computer or printer with the
same name as the SMB server in <Computer Name/Workgroup Name Settings> in <TCP/IP Settings>.
Making WINS Settings(P. 55)
<Computer Name/Workgroup Name Settings>(P. 1053)
A computer or printer with the same name as the SMB server exists in the workgroup that the machine
belongs to.
● Do not register a computer or printer with the same name as the SMB server in <Computer Name/
Workgroup Name Settings> in <TCP/IP Settings>.
<Computer Name/Workgroup Name Settings>(P. 1053)
TLS Error
The WebDAV server does not support TLS encrypted communication.
● Set TLS on the WebDAV server side, according to your environment.
The proxy server does not support TLS encrypted communication.
● If the WebDAV client connects to the internet via a proxy, set TLS on the proxy server side.
Troubleshooting
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