Crd 8100 1200M - Symbol PDT 8100 Series Product Reference Manual

PDT 8100 Series with Intel XScale Technology Product Reference Guide

CRD 8100 1200M

Table 12-4. Troubleshooting The CRD 8100-1200M
Symptom
LEDs do not light
when terminal or
spare battery is
inserted.
Terminal battery is
not charging.
Spare battery is not
charging.
12-12
Possible Cause
Cradle is not receiving
power.
Terminal is not seated firmly
in the cradle.
Spare battery is not seated
firmly in the cradle.
Terminal was removed from
cradle or cradle was
unplugged from AC power
too soon.
Battery is faulty.
The terminal is not fully
seated in the cradle.
Battery not fully seated in
charging slot.
Battery inserted incorrectly.
Battery is faulty.
Action
Ensure the power cable is connected securely
to both the cradle and to AC power.
Remove and re-insert the terminal into the
cradle, ensuring it is firmly seated.
Remove and re-insert the spare battery into the
charging slot, ensuring it is firmly seated.
Ensure cradle is receiving power. Ensure
terminal is seated correctly. Confirm main
battery is charging under Start - Settings -
System - Power. If a terminal battery is fully
depleted, it can take up to four hours to fully
recharge a battery (if the terminal is off and
longer if the terminal is operating).
Verify that other batteries charge properly. If so,
replace the faulty battery.
Remove and re-insert the terminal into the
cradle, ensuring it is firmly seated.
Remove and re-insert the spare battery into the
cradle, ensuring it is firmly seated.
Ensure the contacts are facing down and
toward the back of the cradle.
Verify that other batteries charge properly. If so,
replace the faulty battery.