Symbol PDT 8100 Series Product Reference Manual page 243

Table 12-1. Troubleshooting The Terminal (continued)
Problem
Tapping the screen buttons
or icons does not activate
the corresponding feature.
A message appears stating
that the terminal memory is
full.
Beamed data does not
transmit.
Cause
Character strokes
written on the wrong part
of the LCD screen.
Lower- case and upper-
case letters, and
numbers written on the
wrong parts of the LCD
screen.
LCD screen not aligned
correctly.
The system is hung.
The touch screen is
disabled for five seconds
when the terminal is
turned on.
Too many files stored on
the terminal.
Too many applications
installed on the terminal.
Terminals too close
together.
Insufficient room
lighting.
Maintenance and Troubleshooting
Solution
If you're using the Block Recognizer or
Letter Recognizer input method, make the
character strokes in the lower character
entry area on the screen — not on the
display part of the screen.
Ensure you are writing letters and numbers
in the appropriate section of the writing
area.
Align the screen. Tap Start - Settings -
System tab - Screen - Align Screen, or
hold down the Function key and press the
Scan/Trigger key.
Soft reset the system. To perform a soft
reset, see Resetting The Terminal
2-35.
Wait five seconds.
Delete unused memos and records. You
can save these records on the computer.
If you have installed additional applications
on the terminal, remove them to recover
memory. Tap Start - Settings - System tab.
Tap Remove Programs, select the unused
program and tap Remove.
Confirm that the terminals are 5" apart, and
there is a clear path between the two
devices.
Adjust the room lighting or move to a
different location.
on page
12-7