Fuji Xerox ApeosPort-V C5575 Administrator's Manual page 545

Error Code
021-508 [Cause] An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:




If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-509 [Cause] An error occurred while communicating with the EP server.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-510 [Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
021-511 [Cause] The machine has already been specified with the EP server.
021-512
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
021-513
on the machine power. Execute the operation again. If the error still is not resolved,
021-514 contact our Customer Support Center.
021-515 [Cause] The settings of the machine on the EP server are incorrect.
021-516
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
021-517
[Cause] An error occurred while connecting to the EP system via the Internet.
021-518
[Remedy] Wait for a while, and then execute the operation again. If the error still is not resolved,
021-519
contact our Customer Support Center.
021-520 [Cause] An error occurred while connecting to the EP system via the Internet.
021-521
[Remedy] Check the followings:
021-522




Check the following for BB-Direct configuration:

If the error still is not resolved after checking the above settings, there may be a network
failure or the DNS server failure. Consult your system administrator. If the network
works normally but the error still is not resolved, contact our Customer Support Center.
021-523 [Cause] An error occurred while communicating with the EP server.
[Remedy] Enable the SOAP port, switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is not resolved, contact
our Customer Support Center.
Cause and Remedy
LAN cable connection
DNS server address setting
The default gateway setting
The subnet mask setting
LAN cable connection
DNS server address setting
The default gateway setting
The subnet mask setting
EP proxy server setting
Error Code
15
545