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Category
Error Code
C P F S M O
027-502
027-503
027-504
027-513
027-514
027-515
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
O O [Cause]
Failed to login to the POP3 server when using the POP3
protocol.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
O O [Cause]
An error occurred in the POP server.
[Remedy] Try again. If the error persists, contact our Customer
Support Center.
O O [Cause]
An error occurred in the SMTP server.
[Remedy] Try again. If the error persists, contact our Customer
Support Center.
O
[Cause]
The machine failed to transfer data using [SMB] of the
[Scan to PC] feature because access to the SMB server
was not permitted.
When the server is Macintosh, a folder with the same
name as the specified file name may exist on the server.
[Remedy] Change the settings so that a file or a folder can be read
and written at the save location.
When the server is Macintosh, change the folder name on
the server, or the file name to be transferred.
O
[Cause]
The machine failed to transfer data using [SMB] of the
[Scan to PC] feature because the machine could not
resolve the host name or the server name of the SMB
server when accessing the DNS.
[Remedy] Check the connection to the DNS. Check if the forwarding
destination SMB server name has been registered on the
DNS.
O
[Cause]
During the transfer using [SMB] of the [Scan to PC]
feature, accessing the DNS failed because the DNS server
was not set correctly.
[Remedy] Set the DNS server address. Or, specify the destination
SMB server address using its IP address.
Cause and Remedy
Error Code
16
489
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